On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a tee shirt from Tee Spring for the 127 yard sale, it was delivered quickly, but was too small. I sent an email to customer service and explained the problem, they replied quickly,(within an hour) and replaced the shirt with another at no charge to me. They also requested that I donate the first shirt instead of sending it back. What a refreshing idea! Thank you Tee Spring for your great customer service.
I would definitely order from them again!
Candace
Didn't receive my order, was then told it had been reprinted and sent again. Still didn't get that one. Would never order from here again
Seeing as I received the survey to do and haven't received my shirt yet, I can say this is a poor business model
We are sorry to hear that you have not yet received your item and apologize that the survey was sent prematurely. If your item does not arrive by the estimated delivery date, please contact Support Services through http://teespring.force.com/NewCase?l=en_US Thank you.
I have made several purchases from Teespring. Everything I have purchased from them has been of excellent quality. Their website is user friendly, and they are very good at keeping the customer updated on the status of their order.
This fits as promised. It's beautiful material. Print is high quality. I'm very happy with this product.
After my order went missing in the post, they immediately replied and sent me the same order, no questions asked. It arrived in perfect time and is just what I wanted. Thank you to the team at teaspring well done :)
I got a shirt that costed twenty five then I got another one that I didn't buy and charged me 35 dollars
We apologize for any confusion regarding your order, please reach out to Support Services through http://teespring.force.com/NewCase?l=en_US Thank you.
I printed shirts in college. The technique they are using is poly ink, white base, with colors over the top. Standard Hanes T. I promise you, all total, the shirts cost no more than $8. For what they charge(~$30/shirt) they should be printing on AmericanApparel style shirts, using discharge for the whites, and water-based inks instead of the "chest plaques" they currently use. The benefit would be a much softer hand for the shirt, and MUCH greater durability through multiple washes. If they followed such techniques, their price might go up around $5-6 total. For a base cost of close to $15. If you guys can't make profite on a 100% markup, then you suck badly at your jobs. Keeping in mind, all these figures were based off my knowledge of making between 50-100 shirts per order. I'm sure at the quantities they are purchasing, all prices are HIGHLY overestimated. Total trash. Would NEVER order from them again. I could probably go to a local printer and have a one-off made for around the same price but of better quality
We're sorry for any confusion, here's a little more information about how our site works:
Teespring provides a free platform where individuals create and sell custom products through a campaign process. After the sellers upload their work, they choose the time-frame of availability, their selling price, their goal to meet and the color/style options available for purchase. When a Teespring campaign is created, the seller is asked to choose a selling price for a product. The selling price is a combination of the base cost (i. E. printing cost + garment cost + production cost) and the profit that the seller wants to earn per item. When an item is sold, the seller keeps the profit. We hope this helps give a better understanding of Teespring, please reach out to Support Services with any additional questions: http://teespring.force.com/NewCase?l=en_US Thank you.
It arrived quicker than I expected and was exactly like the picture! My husband loved the t-shirt! The quality is good and he will be wearing it often.
This tee was made of good material nice and thick. Love that it is tagless! Logo was new for the Hockey Team, Predators. Fish on the ice. Thanls for creating it so fast and making the tee while shipment was longer than expected... it still came in time for Father's Day! I will order again from this Company!
Bought a gym top, took ages to come. Then when i did come i had a custom charge of £11.09. So a gym vest top cost me roughly £40. Emailed them and they said 'yeh sometimes it happens.'
Dont bother buying off them im sure theres other printing sites online
We apologize for any frustration, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. Unfortunately, we do not have a way to anticipate or prevent these fees and we're sorry for any inconvenience.
First I liked the creativity of prints, second I liked web site design, third I liked they deliver to Belarus and forth I liked how my Tees arrived.
Years ago I bought a tee that was just fine. The tee that was delivered this time was a poor quality tee and the screen print was printerd off center and tipped.
We sincerely apologize that your item was not printed correctly and we would be happy to offer you a resolution right away. Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
My order had to be redelivered resulting in a delay. Customer service response to my emails was extremely fast and they even refunded my shipping costs. They are friendly, approachable and professional.
I ordered an adorable t shirt from this company. The sizing advice on the website was perfect; this is the best fitting t shirt I own. It's very soft as well so will become a favorite!
When I placed the order, there was no way of knowing when would I receive the order until I got the confirmation email (AKA after I had paid). Because I was traveling at the time, i had to cancel, canceled which would have been nice except that the dashboard would not show the complete order, just part of it. TeeSpring started printing the leftover, even though I had canceled the order. After interacting TWICE with their customer experience service, the only solution that they gave me was to mark it as "Return to sender whenever I could". They could do essentially EVERYTHING to the order except not send it. Horrible user experience, horrible buyer experience, and horrible customer service. I will never buy on TeeSpring.
We apologize for any confusion regarding the shipping time frame for your order and that your item was already in production when we received your request to cancel. If the item is returned, we will be happy to offer a refund or a store credit. Thank you.
THE SHIRTS THAT YOU ORDER COME OUT REALLY WELL, BUT SOME OF THEM TAKE A REALLY LONG TIME TO GET TO YOUR HOUSE. AND THE SLOGANS ARE FUNNY SND COOL, THE SLOGAN IS THE REASON I PURCHASE THE SHIRT. ALSO, IT'S KIND OF EXPENSIVE.
For the high price paid for a "flowy tank", I was disappointed by the thinness of the fabric and the quality of stitching. While it was soft and fit as expected, there were already loose threads around the neck stitching when I received it from the mail.
We're sorry to hear that you were not happy with the quality of the item that you have received and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Thank you for making it people for me to get my aphmau merch I'm so happy o could by from you guys the quality was great and the shipping was pretty fast
I think that this company is good and they deliver what they say they are and the quality of the product if very good. They make sure that you get what you pay for and the prices are not bad at all.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Ecommerce Tools Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are truly sorry to hear that your orders were lost in transit and we would be happy to further assist you! Please reach out to Support Services directly through http://teespring.force.com/NewCase?l=en_US Thank you.