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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I ordered purple size Large Rosary shirt and got a 2X black OPRAH WAS FIRED AT23 as a replacement for a 2X Rosary shirt. I would NEVER wear that to a Rosary Rally even if It fit. I am totally disappointed. I have wasted my money. If this can be straightened out, I would appreciate it. Hire some good help and stop ripping elderly people off. PLEASE!
Being the tongue in cheek person that I am, all I can say is... I love it!
I would like to see more along these lines
The shirt is true to size and extremely soft and comfortable.
I love TeeSpring! The bass player tee shirts are great. The tee shirts are delivered in a reasonable amount of time. The only thing is I wish that TeeSpring had shirts that featured different ethnic groups.
The Haynes t shirt are to thin cheaply made. Need a more premium option. Heavier better quality t shirt. Just my opinion but offer design option on front or back. Seem alot of great designs but they are only on one side or the other some on the front would be better on back and some on back would look better on front. So give option on which side we want
Their intellectual property department does not operate by certain standards. They will terminate a project for one, but allow it for another, even though both campaigns are the same. For example, they told me I could not use the word "Tekken" in my product description, but another shirt was allowed to. I asked for clarity, but never received a response.
Also, they terminated my campaign, but after an appeal reinstated it. Then later when I relaunched the campaign, they terminated it again and did not reinstate it after I made my appeal. They NEVER communicated with me. I sent several emails asking for clarity so that I could be in compliance, but I NEVER heard anything from them. Things are way too vague on their end. They have no desire to communicate with you. Communication could have solved the whole problem, but now they've left a bad taste in my mouth. And why would you terminate a shirt that you once reinstated? The design was 100% original and did not infringe on anyone's intellectual property.
I spent lots of money on Facebook ads, and it was all wasted. They don't seem to take the sellers money and time serious enough. I have not launched another shirt with them yet.
Lastly, at times my customers never received the shirts they paid for. There was no way for them to communicate with customer service to resolve the problem. My customers were world wide. I had to come out of my pocket once to refund a customer. That shouldn't be on me, but on TeeSpring. It makes my business look bad when orders aren't fulfilled.
We are sorry for any frustration, for information regarding a campaign that has been removed due to our intellectual property guidelines, please reach out via e-mail to ipescalations@teespring.com. If an item has not been received, we would be happy to help right away! Customers are welcome to reach out to us any time through http://teespring.force.com/NewCase?l=en_US. Thank you.
Probably one of the best business out there to order T-shirts from, they are reliable, responsive, and professional. I will recommend 100%
I have ordered from TeeSpring several times and have always had great experiences. My latest order ended up not going through on their end and I had to contact customer service. They were so helpful and friendly and resolved my issue quickly. I remain a loyal customer.
Inferior fabric. Too thin. Inferior printing. Jagged edges, color not completely filled in on some letters. Inferior sizing. Too small when compared to like items of same size. Cost too much for the quality.
We're sorry to hear that you are not satisfied with the item that you have received and we would be happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Payouts are taking extremely long to get. They used to get you your payouts on time! Now they keep delaying and giving excuses.
They are paid right away when a customer buys our designs they should not hold our profit for a week or two just because! They need to speed up their payout times or we will be switching to Sunfrog to sell!
We're sorry for any inconvenience. There is a slight delay due to the security updates we've introduced to better secure your Teespring account and payouts. Payout requests will be completed soon! We're so sorry for any frustration this delay may have caused and appreciate your patience while we work to improve your experience with Teespring. Thank you.
They keep delaying payouts. The quality of the shirt was terrible and the printing was basically an iron on. I've deleted my products and am glad I didn't invest more time in them.
We're sorry for any frustration. There is a slight delay due to the security updates we've introduced to better secure your Teespring account and payouts. All payout requests will be resolved soon! We're so sorry for any inconvenience this delay may have caused but appreciate your patience while we work to improve your experience with Teespring. Thank you.
I sold shirts on Teespring and I Never received my money! I sent many emails, but got no response! I really needed to money and it hurts my family and friends supported me and we ALL got scammed!
We apologize for any inconvenience and we are happy to help! For further information regarding the status of your payout, please reach out to our Seller Support Team by email at campaigns@teespring.com or through their chat at https://teespring.com/designs. Thank you.
* you just provide designs
* they handle
- production
- scalings (product sizes and products quantity)
- distribution
All this process can take no more than a few days! Great!
I accidentally ordered the wrong shirt for my husband and when I contacted the company I was delighted to get an email from Gloria who offered a credit to my account so I could re-order my shirt with a request to donate the wrong order, to which I will gladly do. I put in my new order and it was promptly processed with a polite response. Best customer service, ever!
It's very Easy to Order, and so far its the best t-shirt place I have ordered from! Best service! Awesome job!
Cheap tshirts and very tacky nothing about this product is of quality for the price paid!
Arrived in the post in reasonable time though, just a shame about the quality of the product.
The images were bright and well designed, and best of all, fun. Too bad the plastic image was stuck together in one place. On a second shirt, it was maybe just a teeny bit wonky. Maybe not level.
We would be happy to assist you further regarding the items that you have received! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
This was my first order. It was as great experience! Ever-changing qwerty smoothly. I would order again from Teespring!
This company has excellent products and great service. They are delivered on time and in good condition. The larger sizes tend to run over long though.
Love my Tee shirt, size great, print great. Delivery was quick. The color was good also. The Barbara Ramey Queen Collection is great. I recommend it.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize that you have received an incorrect item and we would be happy to offer a resolution right away! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.