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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I ordered a sweatshirt from this company but was sadly sent the wrong one. After sending an email their customer support team sent back a speedy response and have sorted the issue within a matter of hours. I really couldn't fault them at all thanks to a lady named Jennefer
I want to thank Teespring for their fabulous customer service. I'm an Australian customer and had to wait for a while due to shipping for a tank top I'd ordered. When it arrived the print on the front was incorrect and so I contacted Teespring customer service straight away. Within 15 minutes a customer service representative had contacted me and resolved the issue - offering me a free reprint. I cannot fault their customer service and the quality of the product (despite the mis-print) was great too!
Not satisfied with quality of shipping and tracking can't comment on product quality as I haven't got it yet
I have a personal best with this company. I ordered a tee shirt 5 days ago, and in that time, I have received 37 e-mails with more offers, including a request for feedback on my order, even though my original order has not even shipped yet..
We sincerely apologize for any frustration. Email offers are sent for campaigns that have similar subject matter as the campaigns from which you have recently ordered. If you would like to stop receiving our emails, please scroll down to the end of the most recent email that you have received and click the "unsubscribe" link. For additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Very pleased with the quality and content on these t-shirts, we have bought several, and been very pleased. The Doxie decal was too cute for words!
Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap! Crap!
We're sorry for any frustration, we have not been able to locate any history with Teespring associated with your information. If you have placed an order and need assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. If you are a seller on Teespring, please reach out to our Seller Support Team via email at campaigns@teespring.com. Thank you.
It's been more than 2 weeks and I still haven't received my payout. US$$321.24 of which I requested a payout 17 days ago. The only explanation I get doesn't make sense and after asking them to review it, days ago, still now answer. I get the feeling they don't have the cash flow... Don't waste your time, money and energy trying to sell on Teespring.
We apologize for any frustration, as previously advised regarding this particular account, due to multiple violations of our policies, we are not able to proceed with your request for a payout. For further assistance, please email our Trust and Safety Team directly. Their email address is Ipescalations@teespring.com. Thank you.
I bought a shirt there and I ordered the wrong size, they sent me a different size for free. I am now going to buy more stuff from them for sure. Best store ever
They have so many funny T-shirts
However first order was lost, they were so kind when I contacted support team and gave me oportunity to choose another t-shirt which was send immediately and everything was so fast and easy and friendly!
My order was processed and shipped and on time and accurately, everything on the logistics side went as expected. The poster and the pillow we ordered for my daughter were both of EXCELLENT quality, we were pleasantly surprised by the quality of the fabric/paper and the printing looked sharp and vibrant, they even printed the pillow on both sides which was more than I was expecting. A+ all around on my order.
I have launched four campaigns with your company following the directions precisely on the website. I have yet to make any money. The concept is great, but so far it has not worked for me. I thought this would be a great way to help pay for my son's college education, but to this point its been a fruitless pursuit.
Congratulations on launching your campaigns! We have created a resource filled with information on achieving your goals with Teespring and hope that you find it helpful. Please visit the following site: ttp :// community. Teespring. Com/training-center Good luck with your campaigns and have a great day!
Bought a shirt (USS Seahorse) and one of the main selling points was it's length. On the site the shirt looked long. Received the shirt it was standard length. Pure bait and switch.
We apologize that your item did not fit as expected and we are happy to help! Our sizing guide, including length measurements, is available through our answers page here: http://answers.teespring.com/customer/en/portal/articles/1712657-sizing-guide?b_id=4589 For further assistance regarding the item that you have received, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
"Bite me" is my favorite tank top ever! It's so silky soft. The size does run a little small. I would order one size up and not dry it in the dyer, it will be a perfect fit. Decal is totally readable. Ship time pretty quick.
I bought two shirts for my husband and they fit him perfectly and he says they are super comfortable. He has gotten so many compliments about his shirts when we go out in public. I recommend teespring to everyone that comments on it. Will do business with them again, I'm sure!
They were prompt in shipping and my teeshirt is amazing. The colors are beautiful and very bold. It was a pleasure ordering from them and I will certainly do it again
Excellent quality of the shirts and the theme was so appropriate for what I am always looking for. Very tastefully done.
TeeSpring wrote a quick response and were even faster at correcting the issue. After a couple days a reprint was ordered and to be shipped out. The quality of the shirts are pretty good. I'm going to try designing a shirt of my own, hopefully with the same quality and customer service.
Order Number: fcc9ca2fb2786f82 Sons of odin - viking dad
I received this shirt in a reasonable time and the shirt is a good quality, however the words do not display as advertised. I ordered this shirt for my BOYFRIEND for his birthday. I had it addressed and shipped to him. The shirt is supposed to say "I fear Odin and my women you are neither" what he got said "I fear Odin and my WIFE you are neither" this was very awkward. I have tried to open a case twice now for an exchange but no one has responded. Great product if you get what you order, if not it appears you are stuck with whatever they send you.
Very poor customer service, no quality control and unreasonable shipping fees. Poor quality printing officers combined shipping but does not actually combine it I was charged full shipping for all 5 shirts. Contacted customer service they basically said OH WELL, that's the way it is. I will not do business again and I will tell everyone of my experience.
We are sorry for any frustration. Once a campaign ends, production is assigned to one of our printing facilities across the United States and the EU, based on which facility best suits the needs of the design. Due to campaigns ending at different times and each design potentially shipping from different printing facilities, we are unable to offer combined shipping in this case. If multiple items are ordered from the exact same campaign, we are always happy to combine shipping. Thank you.
A 3xl in Chinese is about a medium in American. Junk t-shirt. Will hang in my closet with the rest of the on-line t-shirts. When will I ever learn.
We apologize for any confusion, we fulfill our orders using standard US sizing and a sizing guide is available on each of our listings. If your item did not ft as expected, we would be happy to further assist you! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Designed a shirt to raise some money for a charity. Nothing big or massively involved. Sold about 33 shirts, 30 more than the minimum needed for a printing.
Campaign ends, request a Paypal payout of the $98 in profit to send to the charity, nothing. No emails, customer service site for sellers has been down for over a week. Sent emails with zero response.
Lastly, some customers are receiving shirts with nice big stains all over them. They are both dishonest and incompetent. What a nice pair of abilities to put together.
We apologize for any inconvenience and we are happy to help! Regarding the status of your payout, please reach out to our Seller Support Team via email at campaigns@teespring.com. If your buyers need assistance with items that they have received, please have them reach out to us through http://teespring.force.com/NewCase?l=en_US Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any delay in receiving your item! For additional information regarding the shipping and tracking of your item, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.