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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Every T-Shirt that I have ordered from this site has been delivered in a timely manner. The sizes also are pretty on point. I like this site and would def recommend it to others.
Same as above. I would order from them again without hesitation. I have already recommended them to my friends and posted me in my shirt on FaceBook.
I'm not one to spend a lot on clothes, but at this time me and my friends all wanted this hoodie for our favorite pro team, and so we all ordered this hoodie that was 40 dollars. It felt like a lot to me so I was a little sketch on it, but when it came in it was all worth it. It's super soft and I'd be willing to wear it every day If I wasn't going to wash it every so often. Wear it all the time essentially.
My shirt arrived very quickly and was excellent quality. The lettering and colors exceptional. J would gladly order frokm them again.
My three case #s for the same issue and that would be an inability to log in due to "Two-tier token" whatever that is. The first one is 36 hours old so out the window is the 24 hour response time. The other two are follow-ups worded differently in effort to maybe garner some attention but alas, nothing. I am a seller, meaning, someone who has what they call "campaigns" going. 5 of them to be exact. I'm new to this whole adventure doing it on the side and had hoped to work on it over the weekend but guess what? The weekend is now over and I have not been able to do one thing. Will be looking at other on demands sites.
I orders a large T - a 3x long sleeve and a 3x hoodie. The 3x are good heave shirts. True size. The Large T is thin and seems to run real small like it may be a woman's. I did not see a return policy in the bag.
I recently t -shirt for my husband, it arrived too us in a very short time after I ordered and we live in Alaska, usually merchandise takes a little longer for here in Alaska. Great quality. True to size. My husband loves his shirt. Thanks so much I would definitely recommend everyone to buy from teespring.com, Thanks, Gail L.
I ordered the wrong size sweatshirt and Teespring replaced it for free. Cant beat that! Will definitely buy from them again..
Their policy states: "If, there is an issue with the order you receive, please click the "Contact Us!" button below. One of our representatives will be happy to help make things right within 30 days of receiving your order."
However, all they would do is give credit towards something else rather than allowing me to return and get a refund on something that is useless.
We apologize for any frustration, if you are not able to utilize the store credit that we have offered, please follow up with our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
The customer service is great and they have a awesome response time for your questions and concerns! Will purchase from them again!
I order 5 different t-shirts and the all super cheap quality and the fitting is horrible. I as for a return on one of the t-shirts and never heard back from them. Im very disappointed
We apologize that you are not happy with your items and we would be happy to provide a resolution! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Did you really use the word "warrior" when referring to people with a fibromyalgia diagnosis? Thats the equivalent of me starting a support group for those unfortunate gladiators with a stumped toe.
I have bought several items over the years always enjoy my custom made items. Nice selection of many items.
Love the one tee I ordered for a friend and he was very happy. I have already started Christmas shopping! Great quality for the price. Will order most of my tees from here going forward.
Was charged 11.99 delivery charge and I already paid for delivery not happy at all and I'm still waiting on 1 more pillow
Back in September I ordered hoodie from them for $55, maybe more, and they didnt even send it in the right color. They sent me a gray and white one instead of a black and white one. I didnt pay that much money to get the wrong product. Also, their business is trash now anyway since they are now selling shirts that promote rape.
We sincerely apologize that you have received an incorrect item and we are always happy to offer a resolution. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Regarding the unacceptable design that was recently uploaded then removed from our site due to blatant violation of our policies, no sales were made of this item and we take these matters very seriously. For additional information regarding our Acceptable Use Policy, please review the following information: http://answers.teespring.com/customer/en/portal/articles/2392293-acceptable-use-policy Thank you.
I truly love this site and their products. I have never had an issue with a shirt yet. I highly recommend this site to anyone who loves quality in a teeshirt! :)
Our shirts and mugs had beautiful photo of our friend who passed away. Tee-spring helped us raise money for the funeral. I really live this company. They shipped early too!
Still waiting on the last item of my 6 item order... sizing calculator definitely needs to be adjusted, it appears different manufacturers are used even when ordering all from the same seller. Sizes fit different when ordering from same seller... materials are different as well... very expensive shipping for within north america. Still waiting on customer service to address my issue. Only 2/5 items fit/are acceptable currently. Will probably cost me quite a lot to ship back sizing errors even when I exaggerated my physical stature to account for how I like my clothes to fit. Will write another review in a month or two when all is said and done... currently 2/5 stars
We're sorry to hear that your items did not fit as expected. If you are still in need of a resolution, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US. We are always happy to help!
I will give five start if they include hats and legging and other product in their product catalog. Lower your base cost so the seller can sell easily
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry for any frustration! For additional assistance, please reach out to our Seller Support Team via email through campaigns@teespring.com. Thank you.