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The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Ordered a T Shirt weeks ago - still waiting for it to be delivered.
Could have made it myself by now - waste of time.
The quality of the hoodie was excellent but the print was horrible. So light that its hard to read it. I paid a lot for these hoodies I exspected a great item. This is a business hoodie to get my business out there. How am I supposed to do that if people can not read it?
We're sorry to hear that you weren't happy with the quality of the item that you received and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I was happy with the product quality, and fit. The printing on the hoodie looked very sharp and clear. I am very pleased that I received my order quickly. I would order from Teespring again.
Shirt is too short, the neck is too wide. While the sleeves are long enough, the armholes at the shoulder are too small. The material is very thin. And the shirt stinks. I hope I can return it.
We're sorry to hear that your item did not fit as expected and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I was very disappointed. The quality of the print was done very poorly. I feel it could of been done way better then what it was
We're sorry to hear that you were not happy with the quality of the item that you have received and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Love the quality and design of my hoodie. I purchased one 4 years ago & its still in good shape but needed another one.
Waited weeks for my order. Finally received it and it looks like its been washed several times already. Both the graphics and quality of shirt was more then disappointing as this was to be a Christmas gift. Have had this problem before with this site. Will not order again! For the price I paid I expect better quality. Highly unsatified.
We sincerely, apologize that your item was not printed correctly and we are happy to offer a resolution! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
You need to use a different delivery Service, I couldn't track my item and I never knew when it was coming in
We're sorry for any frustration! If your order has not arrived by the estimated delivery date, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I waited three weeks and inquired after ordering a shirt and they told me it was shipping from the UK and couldnt provide me with a tracking number. Never again will I order from them.
We apologize for any inconvenience, if your item has not arrived by the estimated delivery date, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Got my shipment three days early, very comfy. Thanks a lot guys, 5star you deserve it. Need to use up my characters, not sure what else to say.
I ordered the black hoodie for Patriot Prayer. The printing on the back of the hoodie is quite visible but the Patriot Prayer emblem on the front of the hoodie looks cheap, you can hardly read it and I am very disappointed in it! Just wanted you to know I would NOT order from Teespring again!
We're sorry to hear that you are not happy with the hoodie that you have received and we'd be happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
My tee I purchased has become one of my favs! The weight is just perfect, as I don't like any show-through but I don't want my tee to be stiff either. Length is perfect, not too short and not too long. Fits well where it should and is looser around hips, ample area in shoulders/arms to move without binding. The color is as expected and the graphic is clear. I've washed it 3-4 times now and the graphic and fabric are still like new, no shrinkage, fading, or pilling. Love it!
Good product but so expensive to get to the UK at7.99 per item and have to pay an extra import charge once it gets into the UK. So I won't be buying from you again
We truly apologize for any frustration, customers who order internationally may be required to pay additional fees for delivery, such as customs charges, and we are not able to predict or prevent these fees. For additional inquiries, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered two articles of clothing from this website. The print and overall quality of the long sleeve shirt I bought was fine (though a bit larger than expected after using their sizing questionnaire) but the hoodie with the SAME print design was horrible. Not only was the print much smaller when compared to the shirt but the quality of the print was terrible. Very blurry and looked overall incomplete as if it was running out of ink and stretched what it had left. Very disappointed.
We're sorry to hear that you were not happy with the quality of your hoodie and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered a sweater from teespring and it fits and I love it I will definitely be ordering again. I did order a sweater for my daughter just waiting for it to arrive.
I didn't expected that kind of help from this service, but everything went allright and they could solve my problem so I'm gratefull for this
T-Shirt I ordered took 15 days-was XL-Fits like 2or3 X
Neck collar is also huge... I haven't even worn my shirt because of this
We're sorry to hear that your item did not fit as expected and we are happy to offer you a resolution. Please contact our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Worst clothing out there. Extremely dissatisfied with my purchase. Family doesn't even want what I bought.
We apologize that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
At first glance i thought the product was great; had moderate printing and delivery time, but ok wasnt that much in a hury to get it. Got the products like i said loved them rightbout the bag i put the shirts to was as recomended at least half of the printing on the letters came off very dissapointed in the quality of the work that came out from this place, had more shirts i wanted to buy but because of this experiance will not be buying.
We sincerely apologize that your items were not printed correctly and we would be happy to offer you a resolution right away. Please reach out to our Customer Support team through http://teespring.force.com/NewCase?l=en_US Thank you.
Everything regarding payment, shipping, etc. works well as expected. However there is no info on what type of print technique they use, and better: type of print varies from product to product. This means that one time you'll get good silk screened prints that laste the lifetime of the shirt. Next time you might get that awful direct stuff that spreadshirt uses for one-of's, that's has really ugly colors and lasts what? 20 wash cycles, maybe? $#*! that $#*!.
We apologize that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Answer: I ordered a sweatshirt, the quality is ok and the printing is ok, nothing fantastic.
Answer: I've ordered from them twice. One was shipped 3 months after the order was placed and the other took less than 3 weeks. I wouldn't order any shirt that you need quickly.
Answer: Designing to Sell is free of charge. You determine your profit margin, based on the item(s) that you create. We charge a flat base price per productyou set the selling price and you keep the profit! Thank you.
Answer: We utilize multiple similar brands to ensure availability. We are unable to select a specific brand to be used for an order. However, if there are any issues with an item received we are always happy to offer a resolution that works best for you. Thank you!
Answer: AWe are always happy to offer a resolution for any item that is not printed or received as originally shown in the order confirmation. Buyers in need of assistance can visit our Help Page at any time, choose the "Contact Us" option, and receive a response within 24-48 hours. Thank you.
Answer: Sorry to hear that you had an issue with our checkout process! All orders are placed directly on our site, we do not currently offer assistance by phone. Our Team would be happy to review the item that you are attempting to order, please visit our Answers Page and choose the "Contact Us" option. Thank you.
Answer: All delivery time frames are shown at the time of submitting an order and can vary based on the requested product and delivery address. Please contact us directly through our site for further assistance. Thank you.
Answer: Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Contact Us" option. Thank you.
Answer: Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Track My Order" or "Contact Us" option. Thank you.
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We apologize for the delay! If your item has not arrived by the estimated delivery date, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.