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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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The staff at Teespring made sure everything was correct with my order. I will order from them in the future!
The t shirt I purchased for my grandson was the biggest hit of all. He like it so well he put it on Twitter and received over 1000 likes and over 250 retweets! Teespring has the best graphics and funny statements. I highly recommend this site!
I placed and order on 1 November 2017 and still have not received the order. I also emailed them on several occasions and have yet to receive any correspondence thus far. There are very limited ways to contact this company but I am sure it is because they do not want to hear all of the complaints coming in. If you do however, order from them ensure that you order 3 months ahead of the time that you want the order. Good Luck!
Loved the shirt. My co worker and I wore it to work 2 days in a row! I ordered a 4x, I normally wear a 3x and this fit just fine. Will order again!
I ordered 2 T-shirts in the end of november 2017. Until today only one of it got delivered. The tissue doesn't seem to be of high quality. It is very thin.
We're sorry to hear that you were not happy with the quality of your item and we are happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Order came on the day it said and awesome quality will definitely order again, and would recommend to anyone
Fantastic service, great communication, would highly recommend, my nephew is 100% satisfied, thank you
The first time I wore the t-shirt, I pulled it down and poked my thumbs right through the fabric making holes in both sides. The fabric was paper thin. Poor quality at best.
We apologize for any inconvenience and we would be happy to assist you further! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
My order arrived as predicted, and I have no complaints. The T shirt was the one expected, and I have worn it often.
Ordered 2 weeks ago still not shipped and no one is responding to emails. My order was supposed too ship 12/18 it's 12/22 and still nothing. Csr won't respond you emails. Bummed this would have been a cool Christmas gift too. :(
We apologize for the delay, our Customer Support Team tries their best to respond to all inquiries within 24 hours. Please reach out to us again through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered my sweater on September 20 for my Christmas party on Monday December 18. It was said to be here anytime last week but it is still not, I am disappointed with the deliver of my product and will continue to be until I get my sweater.
We apologize for the delay! We would be happy to confirm the status of your order, please reach out to us through http://teespring.force.com/NewCase?l=en_US Thank you.
Christmas sweatshirt they said would arrive 6th to 13th of December. Still not arrived on 18th, so even if it does arrive not much time to enjoy it. Was expensive sweatshirt as well.
Very disappointing, and not sure why they'd email me to write a review but here I am because they suggested it.
We're sorry for the delay! We would be happy to confirm the status of your order, please reach out to us through http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered a vintage camper Christmas tree t-shirt that I saw on Facebook on Nov. 17. It took nearly three weeks for the shirt to arrive and when it did, it was of poor quality and there was no paperwork or return label with the item. They have a phone number but you can not speak to a human and it directs you to a website to chat. The chat is only available certain hours of the day. I finally sent them a message on Facebook asking for their return address and they continually tried to get me to exchange the item instead of returning it. After three messages they gave me a return address and I shipped it back. Now, they can't find the item to issue a refund. I will NEVER purchase from this company again.
We're sorry for any inconvenience. If a tracking number is provided for your returned item and we can confirm that the package has been delivered to us, we would be happy to proceed with a refund for your custom made item. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Always find unique T-Shirts that my trucker friends LOVE. Delivery is as expected and arrives in good condition. Product is good quality and sizing is as expected.
I ordered 2 premium tees. I thought premium would be a soft, quality fabric. Thats not what I got. High price for a Hanes tee. The quality is not there, and the XL I ordered is more like a medium. Disappointed!
We're sorry to hear that your item did not fit as expected and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
T-shirt came with the image off-centre by inches. Looks terrible, like a small child printed it. Zero quality control. Paid a lot for it too. I complained; customer service asked me to send more photo evidence, then stopped replying. I will never purchase from them again.
Update: After a month and a half, a replacement arrived. The shirt itself is a better quality material, and the image is centred and brighter, with solid colours. I had no idea just how bad even the ink colour was on my original shirt. I am very happy they corrected their mistake and sent me another shirt. However, I still do not want to go through this hassle, so won't be using them again. Quality control would prevent this from happening. Get it right the first time.
We are sorry to hear that you have received an item that was not printed correctly! Once a photo has been received, we will be able to proceed with a resolution, please contact our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US Thank you.
Love everything about the shirts I have ordered except for the red color looks more brown than red. Orders arrive quickly and fit true to size.
Ordered a sweatshirt (one size bigger just in case), waited almost a month and I got one which sleeves are still short, the print on it way smaller than shows on their website and also it was printed misaligned... No purchase with them again... :(
I ordered a shirt the beginning of November and have not received it. I called the number that was listed to call to track my order and just get the run around.
We're sorry to hear that you haven't received your order and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize that your order did not arrive on time and we are always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.