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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Nice shirts. Ordered a tee in purple and a v neck in black, both the same size. The tee fit more snugly than the v neck. Still, I like them both. Got them in a timely manner as well
It's been two weeks since the deadline for my shirt to arrive and I've got nothing so far. I can't really say much about the product, but the delivery simply doesn't exist.
Received the shirt very quickly. The design looks even better in person. Shirt fabric is very nice and is soft.
When I saw the shirt I had to get it, I was a little hesitant because it was an add from Facebook... BUT to my surprise the $#*!s was awesome! My dad loved it (it was a bit larger then I had imagined but my mom did tell me 2x so not the companys fault) lol but regardless of size was vary pleased with the whole experience and will definitely order again from this company!
I complained about size and lack of color contrast. After many emails back and forth, they finally agreed to send a replacement, but sent to wrong address, so had to resend. Seems like they mean well, but don't listen well. Shouldn't be this difficult.
They Ship through DHL very slow service. Tracking information is meh. Quality of their product are okay not great.
We're sorry for any frustration regarding the tracking information for your order! If you have any other questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Poor fit
Took weeks to arrive. By the time the tee had arrived I had forgotten I had ordered it. The fit is terrible. I ordered a XS it fits like a small on the top an a medium thru the middle then gets larger they the waist. The print is also off center.
Disappointing
We're sorry to hear that your item did not fit as expected and we are happy to assist! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
The sweater was good quality but the design came out so much lighter than the picture. Almost as if the ink was running out.
I ordered a T-shirt as a gift for my friend. Unfortunately, DHL failed to deliver the package. So, I contacted the customer service. Someone called Ruel contacted me right away and reordered that item for me after he checked the status of my package. Although it took about two months for my friend to finally receive the package, Ruel has been super patient and responsive all along. And I believe he deserves a 5-star review.
I ordered a t-shirt for my nephew. The fit was tight. I lost my confirmation email. So I emailed customer service. Not only did Ruel reply within an hour, he sent me info regarding sizing to help us get corrected size. Emails were prompt and professional. He resolved issue very quickly. Mnew shirt is on its way. Yay. I would definitely order from Teespring again! Thank you Ruel for great customer service!
I ordered a shirt from Teespring for my wife for a trip we are taking. The size was too small. Ruel was incredibly helpful when I contacted Teespring about a replacement. She placed a rush on the order to make sure it arrived in time for our trip. I'll continue ordering from Teespring and recommend them highly.
The t shirts are nice and hoody is nice but the quality of the print is lacking. There color chart online for there blue color is far different than what shows up. What showed up is sky blue! Other than that there pretty nice.
I would not recommend buying a shirt/hoody with a print due to not being centered! I am so disappointed with this company that I will not buy any more products from them.
We sincerely apologize that your item was not printed correctly and we're happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I bought a tank, based on the sizing chart posted to their website, about the brand of tank top I was purchasing. The sizing was laughably incorrect. Then, surprise... they don't take any returns. $40 with shipping for a cheap tank that I can't wear. If you stand by your products, then you need to accept returns. Poor business ethics.
We're sorry to hear that your item did not fit as expected and we are always happy to offer a resolution! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
I received 3 garments with print quality that was amazingly poor. After washing the pieces once it looks as if the printing has started washing off. The sharpness of the printing qualify is also not acceptable and the colors are sad and faded. Placement of the printing on the hooded sweatshirt was bad as well... they placed it so high that the only time you will see it is when the hood is up on my head. The SMELL of the garments when they arrived was the worst! I couldn't get them in to the washing machine quick enough! Very regretful that I purchased them... and sad that the event I am attending made this as the only option to get event apparel. I won't be wearing these pieces for sure.
We're sorry to hear that you were not satisfied with the quality of your items and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
The shirts are too small and stiff. Delivery took about as long as I expected, but too long for the quality.
We're sorry to hear that you were not satisfied with the quality of your items and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
So I ordered a T-shirt and it said the delivery date was 25. Its still says I have received my package but I have not. They even took the money from my account. Never will I order from here again.
We're sorry to hear that your order was misdelivered and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
My last order was a complete disaster. Received the wrong item and had to jump through hoops to get it replaced. Their t-shirts are very thin and the sleeves are too short more like something found in a ladies shirt. This was not my first order but I doubt I will order in the future.
We're sorry for any frustration and hope that our Customer Support Team was able to offer a satisfactory resolution! For additional assistance, please reach out to us again through http://teespring.force.com/NewCase?l=en_US Thank you.
I have loved everything I have purchased. Great quality prompt shipping. The shirts are soft and well priced.
Received a sweatshirt with a print and it looked like something that had been worn for years. Print was super faded and not vibrant as shown. Will not order again!
We're sorry that your item was not printed as expected! We hope that you are able to utilize the store credit in the amount of your item, as offered by our Customer Support Team. For any additional inquiries, please reach out to our Customer Support Team again http://teespring.force.com/NewCase?l=en_US Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your order has been delayed in transit and we are happy to review the status! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.