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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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The quality of the material itself was reasonably good. The print was poor, undefined and blurry and I was charged £12 customs charge before Royal Mail would deliver the item. Wouldnt use again.
Body of shirt fit beautifully. Sleeves Not flowy. Sleeves may be cotton, rest shirt synthetic jersey. Shoulder/sleeve inset 2 1/2 inches below shoulder. Sleeves appear to be a tubular knit that taper to a snug wrist. Love the design and color, but shirt is not wearable for me.
We're sorry that your item did not fit as expected and we're always happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Order an Alan Walker hoodie for my son. When it arrived he loved it, but it was too small. Emailed customer service to ask how to exchange it. Not only did I receive a prompt response, but they offered to send out a larger size right away at no cost. Happy with the quality of the product. Will recommend to friends and use in the future.
Everything I have ordered on teespring has arrived exactly as described and quality is as expected. Very fast delivery and never had an issue with defective or damaged items.
I ordered 6 shirts and was reasonably happy with the product. Print quality was good, but the fabric felt cheap.
However, I had to pay shipping on each individual item even though the order was placed as one order. This meant that the cost of shipping to New Zealand increased the total cost of my order by almost 40%.
It's ridiculous that they don't offer better shipping options.
Almost every other online clothing company I've ordered from offers consolidated shipping to reduce costs except teespring. This is the main reason I would not recommend this site, particularly to overseas customers.
I placed an order over Christmas for a printed hoodie with Teespring after seeing they were rated one of the highest in a 2017 Best Online Tshirt Printing Companies blog. They misprinted the design but apparently sent it anyway. There's clearly no quality control or ANYone to check the designs before sending it. It's as if they printed the design twice over the same spot. The quality looks like bad spraypaint. It's not opaque at all, and the quality is so grainy you can't see the design. See photos.
After reporting the design to them with photos, they offered a reprint. I took their offer. Two months passed and I never heard from them or saw my order. When I asked them where my order went or where my money is, they responded to tell me that they simply FORGOT my order, that it got cancelled in their system (no explanation why) and that they refunded me for it with a whopping 15% off to try buying from them again.
I didn't ask for a refund. I never got the OPTION for a refund. The original deal was that they'd reprint it 2 months ago! For the cost of the item and the quality of the outcome, with no customer satisfaction guarantee, I would not recommend this printing company to anyone who values quality products or any reputable service. With all of the competition out there, you are better off going with Zazzle (who has better return policies and who will actually follow through with said policies) or RedBubble.
Well, what I got was the most awful Dandie-sicker I`ve ever seen. I am so disapointet and be sure: I will newer order something from TeeSpring.
Please do not contact me anymore!
I purchased a long sleeve shirt that did not fit me. I reached out to teespring and was immediately assisted. I was very pleased with their customer service and will most definitely order from them again! I would like to personally thank Lilibeth for reaching out and not hesitating to help me.
I ordered a t-shirt and a sweatshirt both with the same design. Delivery was much slower than promised and I was charged two separate delivery charges even though combined shipping is offered. Printing on the sweatshirt not very good either.:-/
We're sorry for any frustration! All of our items are custom printed and items from separate listings may print and ship at separate times, possibly from different printing facilities. If you are ordering multiple items from the exact same listing, we'll be happy to combine the shipping for you. For assistance with your unsatisfactory item or any additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered product on February 1st. Was told I would receive it between February 10 th n 15th it's the 19th today and still yet to receive it.
We're sorry to hear that your item has been delayed in transit and we're happy to review your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a sweatshirt, $39.99 2 XL, a T-shirt $19.99 XL and was SOOOOOOOOOOOOO DISAPPOINTED! They were 2 difference between the two sizes, HONESTLY! Almost $80.00 for $#*! that is an embarrassment to give as a CHRISTmas gift! Still pissed I ordered on line! NEVER AGAIN!
We're sorry to hear that your items did not fit as expected and we're always happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My items haven't arrived long past the delivery date. After contacting my local post office, which wasn't able to provide any information, Teespring was very supportive all the times I contacted them providing any available information about tracking the parcels and even offered reprints of my goods at no cost!
Ordered a Joe Cool Sweatshirt. Best sweatshirt ever. Very warm, comfy, great fit, awesome print. Delivered on time. This is my second order with Teespring, will definitely order more items.
I got notification that my package had shipped. 2 weeks later I checked and they said the hadn't made it yet. 4 weeks later I get a survey and the items still haven't arrived. Don't lie to me that you shipped it if you haven't made it yet.
We sincerely apologize for the confusion and we would be happy to review your order! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I have ordered several times and they never disappoint! Great product and great service! My husband and daughter love the shirts and sweatshirts we ordered graphics were wonderful and the sizes we perfect!
I placed my order in December and I am still waiting for it. Its crazy that a t-shirt and a hoodie could take so long to get to Australia from the US... Im assuming it was put on a boat.
We're sorry to hear that your order has been delayed in transit and we would be happy to review the current status! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Got the jumper but I didnt have the text on the arm, Feelsbadman. Hope I can get some moral support for this problem. Luckily I was looking nice, bare gyal were asking the snap and that
I had not used there service before, and I was curious. So, I put a shirt together as a test - so I was a little anxious to see what I was going to get (Was this going to be a waste of money?). It arrived, and I was very pleased.
The price is reasonable, the shipping was down right cheap. And the shirt was everything I was hoping for.
Out the package the sweatshirt looks great after about a week it time to wash it and followed the instructions and even washed it on a gentle cycle. It's not my first time purchasing items like this. After gentle washing the sweat shirt looked like someone had taken sandpaper to it and removed almost half of the picture. It also collected every piece a lint from the wash machine. I did not dry it just let it hang dry and it looks pretty bad. Kinda like a bear rubbing his back against a tree to soothe and itch. Poor choice on my part, never again.
We're sorry to hear that your sweatshirt was not printed correctly and we are always happy to help! Please contact out Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
This is my first and my last time from this company. When I received the hoodie it was a little big than I expected. Also it had a hole under the arm part.
We're sorry to hear that your hoodie did not fit as expected and that it arrived damaged. We're always happy to offer a resolution, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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We sincerely apologize that your item was not printed correctly! Please reach out to our Customer Support Team for further assistance through http://teespring.force.com/NewCase?l=en_US. Thank you.