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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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The t-shirts are high quality Hanes brand shirts. Shipping only took seven days. If you normally wear a medium you should order a large. Highly recommended.
I dont know how but there was a mix up with the size of the shirt I ordered, but i contacted Teespring and they sent me the correct one right away. Best experience with a company that had a mix up sent to me. I have already recommended Teespring to family and friends.
I was very disappointed in the shirt I revived. The print was very bad and the shirt looked like a little boy shirt not a feminine fit.
I loved my product. I ordered 2 more tee's for my grandchildren! I was happy with what I ordered. I thought the quality was good. It fit well. The print was perfect. It came faster than expected. And the price was right. Thank you!
My order never arrived! When I contacted teespring they told me to contact DHL and I did! And they sent me back to Teespring! Back and fourth! Never received my package or refund. Terrible experience! Stay away!
We're sorry for the frustration! We had requested that you reach out to DHL due to the package that we shipped being marked as delivered on March 2,2018. Due to the inconvenience, we are happy to offer a resolution. Please respond to the most recent email sent by our Customer Support Team or reach out directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
This is the second time I'm writing this and haven't received a response from my first submission. Website is poor because you can never get a live person to talk to. Wife's tee came fitting her exactly but you know the first time you wash it will be the last time she can wear it. Return policy is not clear or easy to negotiate. My wife said she finally was able to get someone who said they'd send he a return mailer label which we also never received. She finally gave up. I could also have received a similar shirt from Amazon for $5 less. A $25 tee shirt should not be causing so much aggravation.
We're sorry for any frustration! If an item does not fit as expected, we are always happy to offer a resolution, however, we do not offer return shipping labels. Please reach out to our Customer Support Team for further assistance through through http://teespring.force.com/NewCase?l=en_US. Thank you.
The fabric is very stiff. It is not soft. Going to have to do something to make it more comfortable to wear.
Placed an order for a shirt I would never have found anywhere else (guaranteed) & it arrived much quicker than the date posted. I love the shirt, picture is as presented on line & the quality is excellent. However... I had one inquiry, a minor concern & contacted customer support the same night the shirt arrived. In less than 24 hrs, Robert (from customer service) & I were e-mailing back & forth & he explained things to me so clearly & resolved the issue professionally, courteously & wicked fast. This makes me happy to know good quality & customer oriented companies do exist & I would not hesitate one bit to do business with them again.
I ordered a long sleeve(EL) and Teespring said I would probably fit a 2XL better. I didn't tell them my body frame or the length of my arms so I took their suggestion and it fit my body better than I expected. I am happy with the fit very much. I will by more from that company.
I paid extra to get quick shipping. Its been over two weeks now and have yet to receive my item. The last shipping update was March 9. Today is the 16th of March. Horrible experience. Will never buy anything from this company again.
We sincerely apologize that your order was delayed in transit! A refund was issued by our Customer Support Team for your expedited shipping charge as of March 14,2018, and we show the order marked as delivered March 17,2018. If you are still in need of assistance, please reach out to us again through http://teespring.force.com/NewCase?l=en_US. Thank you.
I've been using Teespring for years, and have been running campaigns with them successfully. However recently I've been having issues with fulfillment. In my last large campaign I had a non-trivial fraction of my campaign purchases give me feedback about failure to fulfill their order correctly requiring reprints. And personally I've ordered products for myself and in the last 3 campaigns there have been missing products or incorrect sizes.
I have been able to get digital reprints for the products from their customer service, but that's just not the same. And it ends up being weeks later.
We sincerely apologize for any frustration and we are always happy to offer a resolution any time there is an issue with items that have been received. If you are in need of further assistance, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
The print on the tee shirts was great, exactly what I was expecting... BUT they sent the wrong size. I had ordered a 5x for my husband and on the bag it came in it was labeled a 5x, but the shirt says 4x and doesn't fit my husband that well once it was washed.
We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Not satisfied, colour was off and shiny, writing was faded, larger in size. Payed 50 and got something worth 10
We apologize that your item was not printed correctly! We're happy to assist you further, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I ordered a shirt for my fiance and it arrived the day it was supposed to and looked and fit perfect. I highly recommend purchases from this site. Excellent work!
International shipping fees werent clear until very late in the transaction, duty hadnt been included, so I had to pay an admin fee as well as the duty itself.
The print has fuzzy edges, and at least one of the mugs has scratches on the glaze. (Despite being shipped internationally, there was no bubble wrap.)
Not a chance of further business from me!
We apologize for any confusion, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. If your items have been damaged in transit or were not printed correctly, we are always happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
My product did not arrive, I received the tracking number but when the delivery day came the product did not arrive and when we went to follow it up at the shippping company they had no information regarding the product. Arrival date was 6th March
We're sorry to hear that you have not yet received your item and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Had to do an exchange, Rey was excellent to work with and made the experience one that I wont forget!
I ordered a couple items, i ordered 10 mugs with my logo colors are exactly as the showed placement of the logo is perfect our mugs came to us in all one piece thanks to teespring making sure they would not shift in shipping. We also ordered tee shirts and hoodies with our logo we are currently waiting on also awaiting a tote bag that is currently being shipped to us at the moment we are hopping it is is just as nice as our mugs we bought
One of the shirts that I received from Teespring, is missing a letter. I have contacted Teespring over week with this issue, and still no response.
We're sorry to hear that your item was not printed correctly and we are always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Oh my goodness. This shirt is so freaking soft! I got one for my friend too!
Will order from here again!
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear that you were not satisfied with the item that you have received and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.