On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just a middle man. Horrible shipping policies, bad customer service. Shipping info not easily discoverable.
YOU SENT THE WRONG SHIRTs! When will I RECEIVE MINE! Its been 2 MONTHS!
Never will I order again! First you send damages shirts then I wait 2 months for replacement & you send the wrong shirts! Then ignore my complaint when I tell you you still have yet to replace the damaged shirts?
We're sorry for any inconvenience, if you have received a damaged item, we would be happy to offer a resolution. Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
'Premium' t shirt is made from cheap thin material that stretches easily. Well over priced for what you get and I dread to think how bad the budget t shirts are. I'm now glad I only sold a couple of items as I dont want my name to be associated with such poor quality merchandise
We apologize for any frustration and we are happy to help! If your buyers were unsatisfied with the items that they have received, please have them reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I have bought several items from Tee Spring and have never been disappointed with them. I will be buying from Tee Spring again!
DO NOT USE THEM I ORDERED A SHIRT ON 4-10-18 and IT SUPPOSEDLY SHIPPED ON 4-19-18 ITS NOW 5-2-18 STILL HAVE NOT RECEIVED MY ORDER COMPANY IS NOT HELPING ME RESOLVE THE MATTER VERY UN-HAPPY WITH LACK OF CUSTOMER SERVICE AND OVERALL EXPERIENCE
We're sorry to hear that your order did not arrive and we would be happy to assist you right away! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Got my custom shirt in the mail, the image I uploaded was in the highest quality possible and the colours on the finished product were faded and melded together.
We apologize that you were not satisfied with your item and our Customer Support Team would be happy to review the design! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Love my shirts just didn't realise the fronts are plain nothing at all on the front. But that's okay I still like them.
Excellent designs and good quality tshirts a bit long time to recevie thr producg but good things come to those eho wait i guess
Ordered a t-shirt from one of their campaigns, the shipping speed was great, but the quality of my new t-shirt was VERY poor. Horrible fabric, and after the first wash, there was a hole in it :O The print is not straight, and the whole t-shirt is out of shape now... May just rip it in smaller bits and use it for oil rags in my garage...
DONT buy!
We're sorry to hear that your item was damaged in the wash and we will be happy to assist! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
Ordered a tee in my usual size (xl) i would say its closer to a medium. Im not a huge guy and its completely unwearable.
We're sorry to hear that your item did not fit as expected and we're happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
There was a printing error on my graphic hoodie. After speaking to customer service regarding the issue, they were able to give me a free item of my choice from the website.
Had problems in shipping (not due to Teespring) they immediately offered a second shipping.
A lot of kindness and patience and some nice t-shirts:-)
My friend (and guitar player of over 37 years) was recently diagnosed with cancer. His insurance company would not cover the FDA approved $25,000 treatment that he needed to survive. I started a GoFundMe and was directed to the Teespring website as another fundraising source for my friend. Teespring does not charge any up-front costs AT ALL. This is a great way to raise funds for a good cause.
It takes a while to maneuver around their site. The only downside to Teespring is that their customer service is a bit scattered and could use improvement. Other than that, Teespring is pretty decent.
Just recently I ordered an item from Teespring, the item was above my liking but however it wasn't wearable. I contacted Teespring about my issue and it seemed like in a matter of seconds customer service contacted me and brought to my attention that a replacement was on its way! Two thumbs up to your customer service staff Teespring!
Sincerely,
Michael P
Although the material was marginally satisfactory, I am very disappointed with the quality of printing after paying a considerable amount for the product. The print looks like a child did it and is faint giving a blurred double vision effect when looking at it, which Should not be the case. Will not be ordering from this company again.
We apologize that your item was not printed correctly and we're happy to help! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.
I bought coffee cups with logos. The colors that appear in the ad are bright with sharp edges around the lettering. The cups arrived in a timely manner but were much smaller than I believed they should be. The colors were dull and all the edges including the lettering were slightly blurred. The best solution would be for Teespring to find a better quality vender for this product even if it cost a little more. Because to sell these cups at a lower price will not give the consumer a good feeling about buying anything else from Teespring.
We're sorry to hear that your mugs were not printed correctly and we are glad to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
I have lots of shirts from Teespring. Good Company.
My only complaint is that the campaigns that are focused on women NEED to have WOMENS shirts as a purchase option! Most dont! And have more than just a basic womens T, add v or scoop necks
Print did not appear visible at all very disappointed with this item after paying that much for it not worth the purchase
We're sorry to hear that your item printed differently than expected and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Words are extremely light and uneven letters. Some letters are bigger than others and it just looks like I did it in my basement
We apologize that your item was not printed correctly and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.
Good product was what I ordered from the campaign but should have come a bit quicker than it did it was about 5 days later coming than what it should have been
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Ecommerce Tools Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry for any frustration regarding the shipment of your order and we would be happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.