TeePublic

I ordered a cell phone cover for my iPhone 8 with a custom logo painted on the back. The turn around time was much quicker than expected. The artwork was really exceptional! The problem was I inadvertently ordered for an iPhone 8 Plus, which is much larger than my regular iPhone 8. Needless to say the case which I ordered did not fit my iPhone. Totally, my fault! I reached out to TeePublic Customer Service and explained what I did. Melody from C/S was extremely understanding and helpful, she immediately ordered me a replacement case, with custom art work at NO charge to me! I was shocked! But it gets better, Melody explained that as a courtesy to me, I would not have to return the original case that I incorrectly ordered! All I can say is WOW! In my 70 years I have never experienced such over the top customer service! Thank you TeePublic and thank you Melody!
Brian Clarke

I have ordered several times with TeePublic. Their designs are really the best!
I had only a shirt size issue with them, their exchange policy had me email them, they responded IMMEDIATELY and took care of it, no questions asked! And was super friendly and professional in their responses.

I am GLAD to write this super positive review for them, they deserve it!

They often have sales, so take advantage when you see them!

Mark
Arlington TX

I had an issue with the shirt size. For example the women's 2XL was not as big I expected. I was sad cause this shirts quality are awesome. Contacted CS via email, and I was able to get my shirt replaced. I will keep ordering from TeePublic only from now on! Love them.

I've worn XL for as long as I've been buying clothes, so I was surprised when my TeePublic order showed up and fit small enough that I couldn't wear them.

I wrote to their customer service to ask about an exchange for the next size up, and their answer was "don't worry about it, we're shipping your whole order in the next size up, for free. Please donate anything you won't wear to a local charity".

Impressive!

This company is very quick to respond to emails. I had issues with the items being small for the sizes ordered. They were quick to resolve the issue with the people I gifted them to! I will be ordering all my shirts in the furrier with this company!

Ordered an item on 01/10/18, by 01/20/18 it had not arrived (no movement on tracking). Customer service reconfirmed my address on 01/22/18 and supposedly reshipped the item. Again, by 01/30/18 it had not arrived (again, no movement on the tracking). I reached out to customer service and requested a refund. The reason they gave me for it not arriving was that the postal service must have had some issue, which is total BS. Why do I never have issues with Amazon deliveries then? Their individual seller simply did not ship the item, only selected that they had through the website and they did not address this issue at all.

I will never order from TeePublic again and would advise you to avoid them as well.

I am really happy with the service. I have bought a few t-shirts, and they have always arrived on time. What's even better is the wide range of designs available!

But there is something which, in my opinion, is really bad, and at the same time one of the most important things to be considered when buying a customized t-shirt, the printing quality. After a few weeks or months, most of my t-shirts' graphics start to decay. One of them had a text that is no longer readable. This is why I wouldn't recommend this website. If not for this, it would be perfect.

I ordered a T-shirt in the size I thought would be correct, however when I received it it was much smaller. So I contacted the company to do a return and exchange. The company responded immediately saying they were sending the new size I requested and that there was no need to return the original shirt. Super easy, and no hassle with this company! I love the shirt I purchased as well.

One of my tee shirts was too small. I emailed to ask how to exchange saying I need xlarge. Within a few hours I got response saying my request was filled and shipped AND to keep the smaller one for gift or whatever. Customer service doesn't get any better! Great quality too. Will definitely buy in future. My original order arrived within a week of ordering!

I initially purchased the Ugly Pac-Man hoodie as a gift, and when it arrived I found it was perhaps a bit small for a medium. I reached out to initiate an exchange of size and received a response within minutes! Not only that, but Patricia told me to keep the one I'd already received and suggested that I donate it. I thought that was very kind and am impressed with the customer service. Thank you very much! The hoodie is very cute (not ugly) too, and the fleece on the inside is so soft. Good quality!

I ordered approximately 150.00 worth of merchandise, and never received the package. I contacted CS, they shipped a replacement package and it arrived several days later. Today a torn packaged arrived in the mail from the first order. I didn't want to keep it and not have paid for it. I contacted CS and told them that it arrived and I didn't want to be charged again. They told me to just keep the package. It was not there fault on shipping it was post office, but this company made it right all the way around. I will continue to do my business with them. What amazing people, and very helpful and polite.

So I had ordered 2 shirts from TeePublic and was having trouble processing my payment. I reached out for some help and was contacted back SO quickly. They even checked back after I had received my order to make sure it was everything that I was hoping for. Great people working for the company, we will definately order from them again. Plus, the shirts we got were great!