Ordered an item on 01/10/18, by 01/20/18 it had not arrived (no movement on tracking). Customer service reconfirmed my address on 01/22/18 and supposedly reshipped the item. Again, by 01/30/18 it had not arrived (again, no movement on the tracking). I reached out to customer service and requested a refund. The reason they gave me for it not arriving was that the postal service must have had some issue, which is total BS. Why do I never have issues with Amazon deliveries then? Their individual seller simply did not ship the item, only selected that they had through the website and they did not address this issue at all.
I will never order from TeePublic again and would advise you to avoid them as well.