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TeePublic

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RU
1 review
5 helpful votes
Follow Jeanne K.
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Блокируют аккаунты. Отправляла им дизайны, аккаунты сразу блокируют из-за каких-то нарушений! Дизайны мои собственные. Всё рисовала сама! Писала в службу поддержки, но ответа не получила.
Другие аналогичные сайты никогда меня не блокировали.
Block account! Created and submitted designs! Accounts were blocked twice due to some violations!
I created the designs myself. Didn't borrow anything from anyone. I contacted the support service, but did not receive an answer. Sadness.
Other PODs - never blocked me.

Date of experience: August 14, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Jeanne,

TeePublic here and we are sorry to hear about your designer account. Feel free to contact us on our site via our contact page, https://www.teepublic.com/contact, and we will be happy to put you into contact with the correct people. We are sure they can explain what happened here and if any violations were made, they can explain them to you. We will only follow our guidelines on the site and not any other PODs.

All the best,
Frances

Michigan
1 review
1 helpful vote
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First time customer
August 17, 2021

My teen bought a tee-shirt for both grandfathers. Both items were custom made to order. She was highly satisfied, they both came at the predetermined time with updates. The quality of the product was high, very soft yet stretchy. You guys made her gift possible, thanks!

Date of experience: August 16, 2021
GB
1 review
0 helpful votes
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International order
October 29, 2020

Quality fine, speed of delivery fine, sizing way off, ordered medium youth which states generally fits a U. S 13 year old, way too small for a U. K 8 year old, also paid shipping on the order but once it was delivered to the U. K I had to pay an extra £16 to collect from the post office, wont use again, very disappointed

Date of experience: October 29, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Ben,

I'm sorry to hear there was an issue with the size! We definitely want to make this right. We are always happy to set up quick and easy size exchanges. Please contact us via our contact page, https://www.teepublic.com/contact, and one of our agents will be eager to help you with the size exchange and customs issue!

Cheers,
Fran

Illinois
1 review
0 helpful votes
Follow Lynn W.
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We ordered 3 sweatshirts from TeePublic. Two were great, but the transfer print on one of them seemed a bit faded. I wrote to Customer Service and got a response email from Caroline within just a few hours. She offered to send a replacement sweatshirt (we got it in 2 days) and told us we didn't have to return the first one - she suggested we use it or donate it, which we did. Now my husband has a new sweatshirt, and a homeless veteran will have one, too. Thank you, TeePublic. We will definitely be buying from you again.

Date of experience: November 7, 2020
Finland
1 review
0 helpful votes
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Great customer service!
January 24, 2021

I ordered few shirts and one of them happened to have a hole near the seam. I contacted the customer service and they sent me new shirt for free. I really appreciate the fast replies and the staff is super friendly! I will continue ordering shirts from TeePublic <3

Date of experience: January 24, 2021
Georgia
2 reviews
13 helpful votes
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Very bad for sellers
March 24, 2023

I had an account to sell designs on tee public for almost ten years and had very few warnings or issues with thousands of products. Suddenly out of the blue they closed my account with no warning and refused to answer any of my emails afterwards. They also did not pay me for my last month of sales (over 100 dollars). I used to enjoy and appreciate selling designs there but now I think they are corrupt for stealing my last pay check and extremely unprofessional in refusing to even respond to emails or give any kind of explanation.

Date of experience: March 24, 2023
Florida
1 review
1 helpful vote
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Trash company
November 30, 2022

Trash company. They sold items with my designs on them. And never paid me. Their legal team blocked my emails, and the shady crap doesn't stop there, they don't accept customer service phone calls. Ive contacted my lawyers but it'll cost more than they owe me.

Date of experience: November 30, 2022
Ohio
1 review
0 helpful votes
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Even with all of the complications caused by USPS delays, their team responded quickly and sent a replacement! I have been ordering from them for many years and will continue to order in the future! Thank you to the Tee Public team!

Date of experience: January 6, 2021
Arkansas
1 review
0 helpful votes
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Great Service!
January 9, 2021

After my son received a shirt that was too small as a gift, I emailed TeePublic to inquire about an exchange. Not only were they super fast to respond and sent a larger shirt ASAP, they did not even require me to send the first shirt back. They suggested I pass it to another child or donate it to someone who needs clothes. What a wonderful mantra! Will recommend this company to everyone I know.

Date of experience: January 8, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent service
November 30, 2020

My first time ordering from TeePublic and would definitely order from them again. I made a mistake on my address to where to send, emailed and got an immediate response and then a confirmation that it had been corrected. Also felt I was dealing with a real person. Please support if you can.

Date of experience: November 29, 2020
Texas
1 review
0 helpful votes
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GREAT online shopping experience!
July 29, 2021

TeePublic gave me GREAT customer service! I easily found my iconic t-shirt on their website and received an email when it was ordered, shipped and delivered, which I consider the hallmark of a great online shopping experience. I realized I needed another size and used the exchange tab in their delivery email to ask about sizes. Within minutes, I received a personal reply from TeePublic that answered my question. I asked for an exchange to a different size and again, within minutes I received a personal reply that said my new item was being shipped and to keep, donate or reuse the original shirt. I can't say enough good things about TeePublic!

Date of experience: July 28, 2021
Texas
1 review
0 helpful votes
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5 Stars
December 22, 2020

I ordered a tee-shirt and was sent the wrong size. Upon contacting Custom Service, then immediately send me the right size and said "no need to return the smaller shirt". They absolutely ROCK. Best custom service I've ever experienced. They have a wonderful website and incredible inventory. Highly recommend TeePublic and will definitely order from them again. 5 Stars.

Date of experience: December 21, 2020
New York
2 reviews
0 helpful votes
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TeePublic Super Company
November 18, 2021

I ordered 2 stenciled T's and by mistake ordered one in the wrong size. I contacted TeePublic and they not only got back to me in minutes of sending my email they're replacing the T and told me no need to return the initial T. They said to donate it or just pay it forward! How cool is that? I've never been more impressed with a company as I am with this one! Many thanks and kudos!

Date of experience: November 17, 2021
New York
1 review
0 helpful votes
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Very pleased
February 20, 2021

I'm extremely pleased with TeePublic! T-shirts arrived within days of my order and they look great! I needed a larger size and emailed TeePublic. They responded quickly and processed an exchange for me & I don't have to ship back the originals that were too small. They are a pleasure to work with and responsiveness is terrific! Highly recommend!

Date of experience: February 18, 2021
Canada
1 review
0 helpful votes
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Best company
December 11, 2021

I recently ordered a shirt for my mom. I ordered a large, it looked more like a small. Once my package was scheduled to arrive I got an email from them asking if it's exactly what I wanted. I replied— not complaining as it was my fault for not checking the size chart - that I should have ordered a larger size. With no further questions they sent me a size chart, asked which size I need, and sent it out right away with no charge to me. They even suggested I donate the original one, I love this. Nothing but praise for this awesome company. I will be ordering many more items.

Date of experience: December 10, 2021
North Carolina
2 reviews
0 helpful votes
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I had a small quality issue with two shirts, of my previous order. I contacted customer service, and inquired what could be done. The response was quick, and quick to the point. The two shirts were replaced, and the customer service team seemed happy to do it. They make you feel important, and take the time to make sure any and all issues are resolved, and that you are satisfied with your product. It's rare nowadays to find a company invested in their customers, and put them first. But, TeePublic does. I applaud them for that, and will not hesitate to buy from them again. A ton of other businesses should take note of how the customer is treated by TeePublic, they could really learn something. Well done.

Date of experience: March 20, 2021
Texas
1 review
0 helpful votes
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The Ultimate in Quality and Customer Service
January 2, 2021

I contacted TeePublic's customer service to try and exchange a shirt for a larger size. They emailed me the next day saying that I should keep the one I have and they would send me a new shirt, free of charge, with no shipping fee!

I was dumbfounded. What company cares enough to do this? It wasn't their fault that I ordered the wrong size. They just took pity on me and helped me out. Amazing. They essentially gave me the good cheer I needed to make me less of a Scrooge this holiday season. Thanks TeePublic!

Date of experience: January 2, 2021
New York
1 review
0 helpful votes
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WOW!
July 13, 2021

I purchased a shirt as gift and didn't realize that they run small.

When I sent an email to exchange it. The person that help me got back to me one, two, three and was so super helpful. The entire experience was great!

Date of experience: July 12, 2021
Arizona
1 review
0 helpful votes
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So we got 4 shirt each for me and my wife and one came in a size too small and the others didn't fit as my wife was hoping. We contacted them and they answered right away and got right on the changes with no problems. And the shirts I got were great with awesome details and I'm glad they help artist to go what they want to do.

Date of experience: September 3, 2021
New York
1 review
5 helpful votes
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The quality of the shirt is nice but the shipping took almost two weeks after I paid extra money to have it ship in 6 days. How long does it take when you don't pay extra? In the world of two-day shipping, get it together.
When I contacted customer service, he didn't care and did not refund the extra money I spent when it was not delivered on time. So that will be my last order with them. Scam.

Date of experience: April 26, 2019

Overview

TeePublic has a rating of 3.3 stars from 2,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
898
value
870
shipping
861
returns
690
quality
831
This company does not typically respond to reviews
+476