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TeePublic

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1 review
0 helpful votes
Follow Gareth S.
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Range of T shirt designs is amazing and really good value for money also.
My first order came in about 4 days but I had ordered the wrong size. One quick email and literally 5 minutes after I then had the order confirmation of the replacements on their way.
Great service.

Date of experience: September 14, 2020
California
1 review
0 helpful votes
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I received a few TeePublic shirts as a gift but they were the wrong size. I emailed their customer service team to inquire about an exchange. Even though I received a default response that it might take some time for someone to get back to me, I received an email with options laid out the next day. I informed the rep of my new size request and was told I could keep or donate the original shirts. I really appreciate this policy and it alleviates me from having to go to the post office to return something that didn't work for me.

Date of experience: July 1, 2020
New York
1 review
0 helpful votes
Follow Joshua L.
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I've ordered several times from TeePublic, and each time I've been very happy. The difference maker came when one particular order went missing, and the customer service team reached out to solve that issue in a flash! I was really impressed with their kind and timely response, and the generosity to send me a brand new order (with expedited shipping for the holidays!) Cheers.

Date of experience: December 17, 2020
Virginia
1 review
0 helpful votes
Follow Jamie J.
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The professionals at Teepublic rapidly responded to my issue and offered a no-hassle exchange with no required return on a mis-sized item. They were great and I really appreciated their speed of response and commitment to product integrity. They have more than earned my future business and deserve yours as well!

Date of experience: November 23, 2020
Missouri
1 review
0 helpful votes
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Awesome
November 14, 2021

This was the only place we could find a certain special forces T-shirt. We had to exchange it and the customer service was fantastic and they even let us donate the one that didn't fit. Truly amazing. Will definitely order from here again.

Date of experience: November 13, 2021
Texas
1 review
0 helpful votes
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I had an error with my transaction. I emailed them and send direct messages on Instagram. They got back to me under the next morning and fixed my issue. It only took them about 5 minutes. Id for sure buy from them again.

Date of experience: August 1, 2020
Maine
1 review
0 helpful votes
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Ordered a t-shirt sized according to their suggestion. Actually went up a size. Was so disappointed when my order arrived (very fast) to find what looked like a child's size. Contacted them and they IMMEDIATELY responded. No need to send back t-shirt ordered, they were sending me the proper size at no charge. WOW Forgot to mention color, graphics and material of shirt were great. Looking forward to the replacement. Will definitely order from this company again

Date of experience: August 8, 2020
TeePublic R. TeePublic Rep
over a year old

Thank you so much for supporting independent artists and TeePublic! We are very grateful. ;)

New York
1 review
1 helpful vote
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Amazing!
August 20, 2021

This company is amazing! When my order arrived, it fit me differently than I expected. I contacted the company explaining my dilemma & they immediately responded and remedied my problem. I now am the proud wearer of a sweatshirt naming a place that means a lot to me. And the quality means I will be wearing it for many, many years.
Thank you, TeePublic! I am most appreciative.

Date of experience: August 20, 2021
Utah
1 review
31 helpful votes
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I reached out to customer service when I realized the T-shirt size I ordered was too small, once it arrived in the mail. They were prompt to reply, voluntarily order and send a larger size with no extra charge! I wasn't expecting a "free shirt to donate or give away" as they encouraged. I will order from them again now that I know my size and that this is a company geared towards earning your repeat business.

Date of experience: July 2, 2020
New Jersey
1 review
0 helpful votes
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Long shipping time
July 9, 2020

It takes a long time to receive your order. I also had an issue with the print being off center, but the customer service was very responsive and has issued me a new shirt without hassle. Designs are great. I ordered the standard shirt which is thin, but that is fine for the summer. We are in crazy times now, so maybe shipping is better usually, but now the wait is months.

Date of experience: July 7, 2020
Canada
1 review
16 helpful votes
Follow K R.
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I placed an order with TeePublic, and somehow, Paypal gave them my address without the apartment number or entry buzzer code included. I was able to fill out a convenient form and have the address changed on all of my items (coming from 3 different locations) quite easily. I received a response within an hour of sending the original message, and was kept apprised through every step of the process. Excellent service.

Date of experience: November 21, 2020
Alabama
1 review
1 helpful vote
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Poor ink quality
December 21, 2021

I was very disappointed upon receiving my order today. The shirt fibers show through the ink badly, which means it would not withstand more than one or two washings. The colors look faded and it appears as if they were skimping on the ink used. It's terrible and I will be returning it immediately. I tried posting a picture but obviously the file was too large, which I don't quite understand with it being a single picture.

Date of experience: December 21, 2021
North Carolina
1 review
0 helpful votes
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Great customer service!
January 2, 2021

I had 3 items in an order. They were all shipped separately. The first two arrived on time as expected. The 3rd still seems to be lost in the mail. I reached out to Teepublic over the New Years weekend (not expecting a reply until a business day) and received an apologetic email back within a few hours stating that a new replacement order was already created. Not long after that I had a shipping/tracking email about the replacement. I will have no hesitations about ordering from this company again.

Date of experience: January 2, 2021
Alabama
1 review
1 helpful vote
Follow Joshua C.
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I ordered the "Produced by Deborah Hill" t-shirt, and wore it immediately after it arrived. I washed it today and already the lettering is fading away. Seriously just one wash has started to fade away the print. I have $5 shirts lasts longer than this. I just wasted $22 and I will not order from them again.

Date of experience: September 5, 2020
Michigan
1 review
0 helpful votes
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Great selection of T shirts and designs, great, soft cotton t shirt (though may shrink after being washed a few times, but true to size even then), more than worth the price. Shipped quickly. I needed to exchange sizes and the exchange process was the easiest process I've had with any online company, and I order online all the time. Please consider supporting the independent artists on this site!

Date of experience: July 17, 2021
Australia
1 review
0 helpful votes
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Best buyer experience ever
November 21, 2021

I bought a T-shirt for my granddaughter for Xmas. She lives in New Zealand. I live in Australia. I had underestimated her growth. The T-shirt was too small. I contacted TeePublic. They were superfast and friendly in replying to my queries. They arranged a replacement almost immediately. This was hassle free in difficult circumstances. Order no -*******

Date of experience: November 20, 2021
Massachusetts
1 review
0 helpful votes
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Awesome customer service
August 26, 2021

Such a pleasant and easy experience with TeePublic! I ordered a sweatshirt for my husband but it turned out to be too small. But he loved the sweatshirt, so I requested an exchange for bigger size. Instead of going through the hassle of packaging it up to return, they told me to keep, give away, or donate the sweatshirt and they promptly put in a new order for the bigger size. I am excited because now I get to keep the smaller sweatshirt (which is super cute) and my husband gets a new one - and it was all taken care of for me.

Also, I looked everywhere for a cute Truro sweatshirt that I could order online and it was tough to find! This design is great and feels authentic to the Cape. Will definitely order from TeePublic again.

Date of experience: August 26, 2021
Arizona
1 review
0 helpful votes
Follow D C.
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I have purchased at least 1 dozen different shirts from this company, and they have never failed to deliver quality merchandise. If looking for a unique design or saying, dont bother with looking anywhere else. Their search engine is user friendly and the quality is top notch. I will continue to use them when looking for that perfect gift or just a new shirt for myself!

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
Follow Jen H.
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I ordered something in wrong size and the customer service department fixed it without question and sent out a replacement immediately. Even within the busy Christmas season the replacement arrived—in Canada!—before Christmas. I've had to talk to customer service a couple of times and both times they were very fast, friendly, and accommodating. This company is absolutely amazing—they stand behind their products, and treat their customers with respect. This was my first time using them, and I'm a customer for life.

Date of experience: December 19, 2020
Netherlands
1 review
17 helpful votes
Follow Alice C.
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I ordered 2 white t-shirts on TeePublic. They both totally satisfied me! Very good printing quality. (I cannot say anything about prints on dark colour t-shirts just because I haven't purchased any yet)
Also, I had an issue on the check-out page, which was making me paying more, probably for some error. The customer care team totally took care of it, helping me step by step with my issue and making me paying the right amount of money. Thank you guys!

Date of experience: September 9, 2020

Overview

TeePublic has a rating of 3.1 stars from 2,317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
898
value
870
shipping
861
returns
690
quality
831
This company does not typically respond to reviews
+476