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TeePublic

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Colorado
1 review
6 helpful votes
Follow Katharina V.
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I've bought several items from this company and thought they were good enough that I'd join their army of artists who design and sell their work through them. I set up an account on a Friday and by Monday morning, they had shut it down and disabled my account due to breaking their terms and conditions, or so their incredibly vague and canned email from their legal team said. All of my designs were original and not too different from a bunch of other designs they sell - that's why I thought it was a good fit. I sent three emails asking for at least some info on what I had done wrong. There's nothing worse than being punished and not even knowing what you did wrong. The real kicker is that in that short 3-day period, nine of my designs sold! But guess how much I got paid? Yep. Zilch. As far as I can see, that's pretty much the definition of being ripped off. So as a customer, take your chances. But as a contributing artist, steer far, far away.

Date of experience: May 18, 2021
California
2 reviews
1 helpful vote
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See Thru Tee Shirt
December 30, 2021

I bought a tee shirt as a sole Christmas gift for my daughters boyfriend. I had no recourse but to gift him this piece of garbage. The design and graphic quality was very good. It doesn't matter when it is printed in single ply toilet paper thin material. You can see thru the material. Very disappointed.

Date of experience: December 30, 2021
Washington
1 review
2 helpful votes
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I spent $90 on some tank tops from Teepublic, after 2 washes a few weeks after getting them, lettering and logos were almost completely gone! On the 3 wash, 90% wash gone. There is a reason on their website they don't "Take returns"! One shirts said "Die first then quit" and had a skull on it, 99% gone after 2 washes, the Job Bones Jones shirt lost 50% of the lettering and logo on 1 wash, haven't worn it since I bought it last year, means I'll have to wash it and letters will be gone! Three my other 2 shirts away that I bought because lettering and logo 100% gone after 2 washes in the washing machine! I'd never buy another shirt from Teepublic ever again, complete waste of money! 0 Stars!

Date of experience: April 2, 2022
North Carolina
1 review
8 helpful votes
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LOW quality
May 16, 2021

Bought Cool Math Games sweatshirt from site. With shipping, cost $50. Already peeling and cracking after 2 washes. It was turned inside out during washing, and never put in dryer, and this happened after only 2 times in the washing machine. DON'T WASTE YOUR MONEY. I contacted the site for a replacement. I'll update this review if they respond decently.

Update: they sent me a replacement quickly. I don't think it will hold up any better though. Good customer service, questionable quality.

Date of experience: May 16, 2021
GB
1 review
8 helpful votes
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Don't bother
June 23, 2021

Don't bother, ordered a t-shirt which turned out to be way too small. Tried several times to use the "exchange" facility on their website which just keeps crashing and giving error messages. Tried contacting their customer support but TeePublic continuously ignoring my emails. Do not use! Terrible customer service experience

Date of experience: June 23, 2021
Arizona
1 review
3 helpful votes
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Not agood website
October 1, 2024

For no reason at all TEE public has closed my sops 3 times for " policy violation " they never explain and they don't want to, they have a BOT that shuts down your page for no reason at all

Date of experience: October 1, 2024
GB
1 review
0 helpful votes
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I ordered two t-shirts in December. They arrived today and one was the incorrect size and colour (lovely quality t-shirts though)! I emailed customer support, who were back to me within 5 minutes. After providing the requested photos showing the incorrect item, they'd offered an apology and confirmed a request had been raised for a reprint to be done/dispatched. All sorted within the hour. Very happy with the service and would use again.
(Photo may look like the t-shirt was fine, but it should have been a grey colour and a large - not medium - fit. This one wouldn't last my son very long at all!)

Date of experience: January 9, 2021
California
1 review
0 helpful votes
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Impressive customer service
January 4, 2021

Bought a sweatshirt for a friend for Christmas. The package was delivered earlier than expected. Unfortunately the sweatshirt size ran smaller than ordered. I emailed regarding an exchange and received a response within 1 business day with an exchange and options for colors. They were quick to respond and extremely helpful with next steps. I look forward to shopping on this site again!

Date of experience: January 3, 2021
Connecticut
1 review
0 helpful votes
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Customer service is great- I received a faulty t-shirt where the printed graphic was not centered and they were quick to apologize and send me a replacement shirt. I love how there are so many fun designs and it's easy to search designs you want (for example- I've been looking for mostly Disney parks related graphics). The colors within the printed graphics do fade a bit even after just one wash so keep that in mind.

Date of experience: November 11, 2021
District of Columbia
1 review
1 helpful vote
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They charge extra for "premium" and "tri-blend" fabric, whatever that means. But those limit your color choices. I like the designs on my shirts but the standard fabric is not good for summer at all, the material just does not breath. Contacted them and got a quick response but they only suggested buying more shirts.

Get ready to either sweat or pay up.

Date of experience: August 7, 2019
Florida
1 review
0 helpful votes
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Placed an order expecting a decent shirt, but what showed up was poorly made and felt nothing like what was described. The fabric was rough, and the stitching looked rushed. It was also way smaller than the size listed—I couldn't even get it on properly. The sizing chart might as well not exist. To make things worse, I tried to fix a mistake in my shipping info shortly after ordering. I got a confirmation that the change went through, but the package still ended up at the wrong place. Reached out to support multiple times and got nothing but generic replies and zero follow-up. No offer to resend or refund. Really dissatisfied with both the product and the service this time around. I've had better experiences in the past, but this one has completely changed my mind.

Date of experience: May 1, 2025
Netherlands
2 reviews
4 helpful votes
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I was very excited for my shirt to arrive, and although it took a few weeks, the experience was absolutely worth it. When the shirt arrived, the picture wasn't quite what I expected, but the customer service team was amazing! They quickly responded to my concerns and let me pick out a new shirt for free. Their prompt and friendly service turned the situation around, and now I have a shirt I love. I highly recommend them for their excellent customer service!

Date of experience: July 12, 2024
New York
1 review
14 helpful votes
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Handled with Care
August 13, 2020

Purchased a terrific Bob Dylan well made Shirt, that could not be found anywhere else. It ran big in size, but, T. P. quickly resolved issue by sending a free replacement of pure accuracy. Perfect fit, unbeatable price. And, heavenly customer service! Outstanding Business. Thank You kindly.

Date of experience: August 12, 2020
South Carolina
1 review
0 helpful votes
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Extraordinary Service
December 27, 2020

I placed a fairly large order that got delivered earlier than promised by the Company, which was quite pleasant surprise as it arrived days before the Holiday. The items were fine insofar as design and quality, but the female shirts had some sizing issues. Thinking the sizing would never get resolved, or weeks later if at all, I sent a short e mail explaining the problem the day after Christmas. Shockingly (and for the positive); within hours I received a full and completely favorable resolution to our sizing issues. I own a business and am fairly busy so don't write many online reviews, but when things go so (unexpectedly) well, I felt compelled to do so. My experience with TeePublic has been great.

Date of experience: December 27, 2020
Colorado
1 review
0 helpful votes
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Excellent response time and customer service
December 28, 2020

Had some sizing issues. TeePublic customer service was prompt and very helpful, even during a busy holiday. They took care of my issue immediately, and I could not be happier. Will recommend to my friends!

Date of experience: December 27, 2020
California
2 reviews
0 helpful votes
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Simple
July 4, 2021

It's pretty simple. I love tee shirts. I always find one or two I really like at TeePublic.
Customer service is stellar. The tees are good quality and I'm supporting an artist. Why would I shop anywhere else, TeePublic's got a great track record with me.

Date of experience: July 3, 2021
New York
1 review
0 helpful votes
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Amazing Customer Service!
February 23, 2021

It turned out I had bought the wrong size t-shirt for my son. I contacted TeePublic as instructed from their website and they responded in minutes with a resolution, no run around. Well done and good luck to this company! Thank you!

Date of experience: February 22, 2021
New York
1 review
0 helpful votes
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Great product, customer service was amazing!
March 4, 2021

I absolutely love my new bitcoin face mask! This is a very high quality product, but more importantly, the customer service I experienced was amazing. I would enthusiastically recommend these folks to anyone. Thank you so much!

Date of experience: March 3, 2021
Canada
1 review
0 helpful votes
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I'll echo many others who have had very good words to say about this company. I only bought a single tee-shirt, so my context is limited. But for that one purchase, the product arrived surprisingly quickly, and was fully up to my expectations in terms of quality, fit, etc. It was also competitively priced. All good!

Date of experience: July 23, 2021
Texas
1 review
0 helpful votes
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Masterclass in Customer and Service
January 26, 2022

I've bought from TeePublic a few times now. Every purchase has been a tremendous experience! Timeliness, customer service, precision in the art they sell, it's all masterclass. I would recommend TeePublic to anyone!

Date of experience: January 26, 2022

Overview

TeePublic has a rating of 2.7 stars from 2,317 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeePublic most frequently mention business days, poor quality and credit card. TeePublic ranks 7th among T Shirts sites.

service
898
value
870
shipping
861
returns
690
quality
831
This company does not typically respond to reviews
+476