I've bought several items from this company and thought they were good enough that I'd join their army of artists who design and sell their work through them. I set up an account on a Friday and by Monday morning, they had shut it down and disabled my account due to breaking their terms and conditions, or so their incredibly vague and canned email from their legal team said. All of my designs were original and not too different from a bunch of other designs they sell - that's why I thought it was a good fit. I sent three emails asking for at least some info on what I had done wrong. There's nothing worse than being punished and not even knowing what you did wrong. The real kicker is that in that short 3-day period, nine of my designs sold! But guess how much I got paid? Yep. Zilch. As far as I can see, that's pretty much the definition of being ripped off. So as a customer, take your chances. But as a contributing artist, steer far, far away.
I bought a tee shirt as a sole Christmas gift for my daughters boyfriend. I had no recourse but to gift him this piece of garbage. The design and graphic quality was very good. It doesn't matter when it is printed in single ply toilet paper thin material. You can see thru the material. Very disappointed.
I spent $90 on some tank tops from Teepublic, after 2 washes a few weeks after getting them, lettering and logos were almost completely gone! On the 3 wash, 90% wash gone. There is a reason on their website they don't "Take returns"! One shirts said "Die first then quit" and had a skull on it, 99% gone after 2 washes, the Job Bones Jones shirt lost 50% of the lettering and logo on 1 wash, haven't worn it since I bought it last year, means I'll have to wash it and letters will be gone! Three my other 2 shirts away that I bought because lettering and logo 100% gone after 2 washes in the washing machine! I'd never buy another shirt from Teepublic ever again, complete waste of money! 0 Stars!
Bought Cool Math Games sweatshirt from site. With shipping, cost $50. Already peeling and cracking after 2 washes. It was turned inside out during washing, and never put in dryer, and this happened after only 2 times in the washing machine. DON'T WASTE YOUR MONEY. I contacted the site for a replacement. I'll update this review if they respond decently.
Update: they sent me a replacement quickly. I don't think it will hold up any better though. Good customer service, questionable quality.
Don't bother, ordered a t-shirt which turned out to be way too small. Tried several times to use the "exchange" facility on their website which just keeps crashing and giving error messages. Tried contacting their customer support but TeePublic continuously ignoring my emails. Do not use! Terrible customer service experience
For no reason at all TEE public has closed my sops 3 times for " policy violation " they never explain and they don't want to, they have a BOT that shuts down your page for no reason at all
I ordered two t-shirts in December. They arrived today and one was the incorrect size and colour (lovely quality t-shirts though)! I emailed customer support, who were back to me within 5 minutes. After providing the requested photos showing the incorrect item, they'd offered an apology and confirmed a request had been raised for a reprint to be done/dispatched. All sorted within the hour. Very happy with the service and would use again.
(Photo may look like the t-shirt was fine, but it should have been a grey colour and a large - not medium - fit. This one wouldn't last my son very long at all!)
Bought a sweatshirt for a friend for Christmas. The package was delivered earlier than expected. Unfortunately the sweatshirt size ran smaller than ordered. I emailed regarding an exchange and received a response within 1 business day with an exchange and options for colors. They were quick to respond and extremely helpful with next steps. I look forward to shopping on this site again!
Customer service is great- I received a faulty t-shirt where the printed graphic was not centered and they were quick to apologize and send me a replacement shirt. I love how there are so many fun designs and it's easy to search designs you want (for example- I've been looking for mostly Disney parks related graphics). The colors within the printed graphics do fade a bit even after just one wash so keep that in mind.
They charge extra for "premium" and "tri-blend" fabric, whatever that means. But those limit your color choices. I like the designs on my shirts but the standard fabric is not good for summer at all, the material just does not breath. Contacted them and got a quick response but they only suggested buying more shirts.
Get ready to either sweat or pay up.
Placed an order expecting a decent shirt, but what showed up was poorly made and felt nothing like what was described. The fabric was rough, and the stitching looked rushed. It was also way smaller than the size listed—I couldn't even get it on properly. The sizing chart might as well not exist. To make things worse, I tried to fix a mistake in my shipping info shortly after ordering. I got a confirmation that the change went through, but the package still ended up at the wrong place. Reached out to support multiple times and got nothing but generic replies and zero follow-up. No offer to resend or refund. Really dissatisfied with both the product and the service this time around. I've had better experiences in the past, but this one has completely changed my mind.
I was very excited for my shirt to arrive, and although it took a few weeks, the experience was absolutely worth it. When the shirt arrived, the picture wasn't quite what I expected, but the customer service team was amazing! They quickly responded to my concerns and let me pick out a new shirt for free. Their prompt and friendly service turned the situation around, and now I have a shirt I love. I highly recommend them for their excellent customer service!
Purchased a terrific Bob Dylan well made Shirt, that could not be found anywhere else. It ran big in size, but, T. P. quickly resolved issue by sending a free replacement of pure accuracy. Perfect fit, unbeatable price. And, heavenly customer service! Outstanding Business. Thank You kindly.
I placed a fairly large order that got delivered earlier than promised by the Company, which was quite pleasant surprise as it arrived days before the Holiday. The items were fine insofar as design and quality, but the female shirts had some sizing issues. Thinking the sizing would never get resolved, or weeks later if at all, I sent a short e mail explaining the problem the day after Christmas. Shockingly (and for the positive); within hours I received a full and completely favorable resolution to our sizing issues. I own a business and am fairly busy so don't write many online reviews, but when things go so (unexpectedly) well, I felt compelled to do so. My experience with TeePublic has been great.
Had some sizing issues. TeePublic customer service was prompt and very helpful, even during a busy holiday. They took care of my issue immediately, and I could not be happier. Will recommend to my friends!
It's pretty simple. I love tee shirts. I always find one or two I really like at TeePublic.
Customer service is stellar. The tees are good quality and I'm supporting an artist. Why would I shop anywhere else, TeePublic's got a great track record with me.
It turned out I had bought the wrong size t-shirt for my son. I contacted TeePublic as instructed from their website and they responded in minutes with a resolution, no run around. Well done and good luck to this company! Thank you!
I absolutely love my new bitcoin face mask! This is a very high quality product, but more importantly, the customer service I experienced was amazing. I would enthusiastically recommend these folks to anyone. Thank you so much!
I'll echo many others who have had very good words to say about this company. I only bought a single tee-shirt, so my context is limited. But for that one purchase, the product arrived surprisingly quickly, and was fully up to my expectations in terms of quality, fit, etc. It was also competitively priced. All good!
I've bought from TeePublic a few times now. Every purchase has been a tremendous experience! Timeliness, customer service, precision in the art they sell, it's all masterclass. I would recommend TeePublic to anyone!
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic has a rating of 2.7 stars from 2,317 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeePublic most frequently mention business days, poor quality and credit card. TeePublic ranks 7th among T Shirts sites.