TeeOff

We had a very bad experience with teeoff.com
We bought tee time for TPC stadium course. After a couple of hours, they changed our tee time by an hour and to a different course.
When I called teeoff.com to find out why, I received a non-answer response. They tried to make a lot of excuses and even blamed me for their mistakes.

Stay away from teeoff.com. Either book directly with the course or golfnow.com - way better.

I inadvertently clicked the wrong tee time box when making a reservation. Upon confirmation, I realized the time was two hours later than I wanted. I immediately called the toll free number to correct the tee time. The teeoff agent told me that he would correct the issue, and would do so without cancellation penalty. He then made the corrected tee time, but charged me $2.00 for the cancellation and did not apply my promo code, because I had used it in the first (erroneous) reservation. Bottom line: I paid full price plus $2.00 for hitting the wrong tee time box. Be very careful when making reservations using teeoff.com.

I don't believe the service is bad at all. However when i book something and the course greens have been plugged or one of the holes is totally under construction, it should be shared before i commit. It could be that the courses don't share this info with the site.

Booked many times but now a 24 + hr cancellation is just a no. They take your money. No phone call even allowed. Car broke down 2 days prior cant get there. Nope, took my money. Quit golf now a year ago now they own this. Just go local. Never use again.

I have almost 5 grand in gift cards in my account that they refuse to unlock. They want information from 3 years ago regarding the gift cards. They had no problem taking them when I loaded them into my account, but years later they want more information? Complete ripoff. DO NOT DO BUSINESS WITH THESE THIEVES!
Mark

I booked a tee time with tee off. Com. On the day, I was supposed to play it was raining I calledtee off. Com and they said they would credit me for another play. When it came time to use it again, they said it expired. I bet my money didn't expire. I will never use these people again and I don't recommend them.

Teeoff used to be the best. Great deals and so easy to use. Now their website is tough to navigate, customer service is moronic and probably overseas and the deals are not so much. Someone please put them out of their misery.

I booked a tee time with tee off and the next day I hurt my back. Tried to cancel and they said they won't refund unless the course closes because of weather. What a rip off. They stole 150$ from me. Corp theft is what that is. Do yourself a favour and stay away from TeeOff
Court

No notice to Deal Pass customers of this change. Credits on Teeoff.com are no longer on the website. They say they are working on it. No more 25% off for Deal Pass customers and 20% off coupons do not work. Golf Now rates are much higher. Purchase of Teeoff.com just reduces/eliminates competition for the online golf reservations. Good timing with Covid-19 causing financial difficulties for many.

We tried to book a golf course and we kept getting a error code and then we got a notice from our credit card company that there was some fraudulent charges on our credit card. We went online to see that we had 8 pending charges for the golf course that we were unable to get on to as we kept getting the booking error. We also had 4 transactions on a different credit card but they were reversed right away.
We called Tee Off and they didn't show any of these transactions and then we found out that the golf course we wanted to book only allow you to book 7 days in advance... so why even show them if you are unable to book them, what a waste of time when you are on vacation. Not only that, but we had to contact our credit card company as they put a hold on our credit cards due to the fraudulent activity. We never had problem with Tee Off.com in the past till they were bought and run from GolfNow.

It was nowhere in the FAQ or anywhere on the site that the $50 (total of $150 off) would be released on 4 month chunks. My understanding by reading everything was that they'd all be available to me at the time of purchase.

I live in the Northeast so I'm probably unlikely to utilize the promo code that is good from January through April 30th, unless I get out for a round in early April (At which point the courses aren't in any good shape anyways)

Don't use this site. They will quote you one price and charge you another. You're wasting your money using them. Double charges. Wrong charges... you name it. I had used them many times before and didn't check my statements. I had some fraud issues that I needed to audit my finances and that's when I found that tee off was charging me more and double charged me on one occasion.

Do NOT waste your money on this course. Not only is this course in terrible shape(tee boxes, fairways and multiple greens) but the staff working there was very rude and unprofessional and will not/did not accommodate any of questions I had for them. They were simple solutions and I had made multiple suggestions but they did not care for my recommendations. Their golf carts are also barely making it 18 holes without dying. We even spoke with the manager of the course (Kai Coleman) who seemed less then interested to help us out in any way possible. This course is not worth the $33 I paid to play and I will not be returning here. Very disappointing. Spend your money elsewhere.

I made the mistake of paying for a year membership. I signed up when they had a promotion for free golf balls if you joined. Never got the golf balls, the customer service is seriously lacking, and the codes are garbage. I first started using TeeOff at the end of 2019 or early 2020, right before they merged, and they were pretty good. I did a trial membership and I was treated well when I had to cancel for weather. I finally decided a few months ago to sign up for a full year. I never got my promotional golf balls and when I asked about them, I never got a response back. I live in a very rainy and thunderstormy area and canceling for weather is always a headache; the customer service agents are terrible. Poor service, difficult to understand, and unfortunately completely inept. I'm so disappointed, I'd cancel my membership early if it wasn't prepaid. I might still try. Worst purchase I've ever made. Do yourself a favor and use the free membership or book through the courses directly. There are absolutely zero perks to paying for a membership.

I always book my tee times with teeoff never had a problem, that's why I gave them 5 stars. This week I booked and the discount code did not work, I booked it anyway. Come to find out the greens were being punched, and had to play the front twice. I called teeoff about the discount, the lady that answered my call was totally clueless. She ask me to hold twice about the discount code. I got tired of waiting, so I just hung up. Great company with very poor service Wally

I used to be able to find a half dozen courses around the Salt Lake City area on any given day through teeoff. Now I'm lucky to find one with no discounted prices. What's the point in that? What happened to the courses? What happened to the discounted tee times.
This used to be a great resource. It's worthless now

I have been unable to use the gift card. The website does not work properly and their customer service line is ALWAYS ringing a busy signal. Feels like a scam! I've called many times. Local golf shop that uses tee off golf requires booking through them however it doesn't work. Very frustrating!

I've been receiving emails with coupons from this website for the last year and have tried repeatedly to use their booking and coupons with no success. I have spoken with the customer service folks to ask what i'm doing wrong and, although nice enough, were not able to help. I thought maybe it was just my lack of understanding on how their program worked and then my wife looked up reviews for Teeoff and realized that it wasn't me afterall, but it is the company and their policies and misleading advertising. I'm unsubscribing and removing from their mailing list. They have been a total waste of time.

Bad weather. Course doesn't care if you go out in the rain, they will not shut down even if the greens are floating away. TeeOFF NO customer service will sucker you in on a promo code so they can't honor ANYTHING they state in their "options". OH and if you sign in as a GUEST your screwed too. CLOSE THIS SITE DOWN! DON"T WASTE YOUR MONEY.

I have used TeeOff because they typically had green fees at good courses without the fees by GolfNow. I used the parameters to book a local tee time for a course I have done before, but the site booked me at a course with the same name 400 miles away, even though I specified Cypress Texas. I lost the green fees for 2 people because GolfNow/TeeOff does not honor cancellations. The representative told me he would give me an $85 credit for the 2 green fees, which I could use any time Mon-Thursday. When I looked at my account, I have the credit, which gives me 85 points. This means I have to spend 15 more points(dollars) to get to 100 points, which will entitle me to a 10 dollar discount on the next round booked. If you think you can get a good deal here, my advice would be to call the course. They will in a lot of cases give you the same or a better deal. There is no real advantage to this service.

Player pass is worthless if you want to play more than once a week. Coupon code to get extra discount is for only one use. Customer service is horrible!
FAQ: very misleading. See Attachment

Used to be best site on the internet to book tee times. Since golfnow bought them and instituted their $#*!ty customer service and policy its absolute crap!

I don't know if anyone else has had this problem, but it seems to happen all the time lately. Just today I tried to book twice on GolfNow and 4 times on TeeOff (owned by GolfNow). I see a tee time, immediately try to book it, and in the maybe 5 seconds it takes, I click "book" and a message comes up saying it can't be processed. I go back to the menu, and the tee time is gone. Within about 4 minutes I tried 6 different dates between the two sites, and the same thing happened. The second I try to book, it disappears. This has happened numerous times in the last few months. I find it a little hard to believe that someone else just happened to try to book the same ones within the same couple minutes I did. It's like they're doing a "bait and switch" kind of thing. I'm just DONE!