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TeeOff

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Nevada
1 review
0 helpful votes
Follow Dean D.
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Crap! Scam!
December 12, 2019

You pay them a fee then pay the golf course regular fees. They should be shut down! Now I'm worried my credit card will be used without my authority.

Date of experience: December 12, 2019
Pennsylvania
1 review
0 helpful votes
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Does not refund
September 10, 2020

Made tee time less than a half hour ago needed to cancel They refused to cancel or reschedule
Should call better business bureau

Date of experience: September 10, 2020
GB
1 review
0 helpful votes
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They do not honour there T&Cs. Book direct with the courses!
There fees are higher and they have no idea about customer service!

Date of experience: June 18, 2019
Virginia
2 reviews
3 helpful votes
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Never had a situation where I could not get a refund after 12 hours of rain and a major storm coming through just after tee time!

Date of experience: April 26, 2016
Massachusetts
1 review
0 helpful votes
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Would never use again
September 6, 2019

Was traveling to Phoenix from 8/29 to 9/3. While sitting in my living room in Massachusetts I decided to make a tee time at TPC Scottsdale for Sun. 9/1. I thought I had advanced the calendar to 9/1 while searching tee times and made one for 11:40 A.M. This was on Sun 8/25 approx. 8:20 A.M.The next day I got a cancellation email with no details on why it was canceled. I called TeeOff to find out why it was cancelled and was told I did not show up for my tee time.The person made it seem like I would be refunded the $89.00 my credit card was charged. After a few days I noticed no refund and could see I was charged directly from TPC Scottsdale. I called TPC Scottsdale and was told I had to Email PGA professional to get refund. Email address she gave me never went through. Going back I did make a tee time directly on TPC Sottsdale's web sit e. ($132.42) for 9/1. I called TeeOff to see if they could give me any help and they offered none what so ever.The tee time I made inadvertently for 8/25 mind you was only around three hours before scheduled tee time. There was also plenty of openings around this time so it wasn't like I was taking one spot on a full tee sheet. Ultimately I called TPC Scottsdale's Admin office and talked to Adam. I explained to him exactly what happened and that I did ultimately play there and He could certainly look at credit card transactions and see all of this. Adam took my number and assured n
Me someone would call. Finally I found some help.NOT! After three days I called Adam back at TPC Scottsdale's Admin office and he said he forwarded to someone higher up. He told me he would resend it to whoever he sent it to before. I asked if someone would definitely call me back and he assured me someone would. It's been three days and still no call. So not only would I never use TeeOff.com again, TPC Scottsdale will never get another cent from me. It's overrated anyway.

Date of experience: September 6, 2019

Overview

TeeOff has a rating of 1.1 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeOff most frequently mention customer service, gift card and promo code. TeeOff ranks 109th among Golf sites.

service
9
value
8
shipping
4
returns
6
quality
6