TeeOffReviews 65

What good is it to send out Prom Codes when they are no longer accepted toward hot deals. Ex: Tee Off is offering a promo code 18THHOLE to use on any Hot Deal. Most of the courses if not all will not take it now. What good is it? Why even be a member? Mike Ditri

Teeoff used to be the best. Great deals and so easy to use. Now their website is tough to navigate, customer service is moronic and probably overseas and the deals are not so much. Someone please put them out of their misery.

I have almost 5 grand in gift cards in my account that they refuse to unlock. They want information from 3 years ago regarding the gift cards. They had no problem taking them when I loaded them into my account, but years later they want more information? Complete ripoff. DO NOT DO BUSINESS WITH THESE THIEVES!
Mark

We tried to book a golf course and we kept getting a error code and then we got a notice from our credit card company that there was some fraudulent charges on our credit card. We went online to see that we had 8 pending charges for the golf course that we were unable to get on to as we kept getting the booking error. We also had 4 transactions on a different credit card but they were reversed right away.
We called Tee Off and they didn't show any of these transactions and then we found out that the golf course we wanted to book only allow you to book 7 days in advance... so why even show them if you are unable to book them, what a waste of time when you are on vacation. Not only that, but we had to contact our credit card company as they put a hold on our credit cards due to the fraudulent activity. We never had problem with Tee Off.com in the past till they were bought and run from GolfNow.

I have used TeeOff because they typically had green fees at good courses without the fees by GolfNow. I used the parameters to book a local tee time for a course I have done before, but the site booked me at a course with the same name 400 miles away, even though I specified Cypress Texas. I lost the green fees for 2 people because GolfNow/TeeOff does not honor cancellations. The representative told me he would give me an $85 credit for the 2 green fees, which I could use any time Mon-Thursday. When I looked at my account, I have the credit, which gives me 85 points. This means I have to spend 15 more points(dollars) to get to 100 points, which will entitle me to a 10 dollar discount on the next round booked. If you think you can get a good deal here, my advice would be to call the course. They will in a lot of cases give you the same or a better deal. There is no real advantage to this service.

I made the mistake of paying for a year membership. I signed up when they had a promotion for free golf balls if you joined. Never got the golf balls, the customer service is seriously lacking, and the codes are garbage. I first started using TeeOff at the end of 2019 or early 2020, right before they merged, and they were pretty good. I did a trial membership and I was treated well when I had to cancel for weather. I finally decided a few months ago to sign up for a full year. I never got my promotional golf balls and when I asked about them, I never got a response back. I live in a very rainy and thunderstormy area and canceling for weather is always a headache; the customer service agents are terrible. Poor service, difficult to understand, and unfortunately completely inept. I'm so disappointed, I'd cancel my membership early if it wasn't prepaid. I might still try. Worst purchase I've ever made. Do yourself a favor and use the free membership or book through the courses directly. There are absolutely zero perks to paying for a membership.

I booked a tee time 2 hrs from my house and checked the refund policy because there may be a weather issue. I went to the course and played 3 holes. The course closed due to bad weather. The course said to call tee off and request a refund and the course would verify they were closed. I called tee off and told them and was asked if I played any holes. I said 3 they they proceeded to tell me i would only get a credit and not a refund. After telling them i did not want a credit they came back and refunded me a prorated rate charging me for 3 holes. What cheap jerks they are. This is not the first issue I have had with them. I will never book through them again. If I could give them a zero rating I would.

I always book my tee times with teeoff never had a problem, that's why I gave them 5 stars. This week I booked and the discount code did not work, I booked it anyway. Come to find out the greens were being punched, and had to play the front twice. I called teeoff about the discount, the lady that answered my call was totally clueless. She ask me to hold twice about the discount code. I got tired of waiting, so I just hung up. Great company with very poor service Wally

Booked many times but now a 24 + hr cancellation is just a no. They take your money. No phone call even allowed. Car broke down 2 days prior cant get there. Nope, took my money. Quit golf now a year ago now they own this. Just go local. Never use again.

I don't know if anyone else has had this problem, but it seems to happen all the time lately. Just today I tried to book twice on GolfNow and 4 times on TeeOff (owned by GolfNow). I see a tee time, immediately try to book it, and in the maybe 5 seconds it takes, I click "book" and a message comes up saying it can't be processed. I go back to the menu, and the tee time is gone. Within about 4 minutes I tried 6 different dates between the two sites, and the same thing happened. The second I try to book, it disappears. This has happened numerous times in the last few months. I find it a little hard to believe that someone else just happened to try to book the same ones within the same couple minutes I did. It's like they're doing a "bait and switch" kind of thing. I'm just DONE!

I used to be able to find a half dozen courses around the Salt Lake City area on any given day through teeoff. Now I'm lucky to find one with no discounted prices. What's the point in that? What happened to the courses? What happened to the discounted tee times.
This used to be a great resource. It's worthless now

TeeOff will only refund your money if the course is unplayable. For any other reason, say... a pandemic, they will give you the least usable "promo" codes.

Poor customer service.

Wow, just recently was attempting to make a tee time for my foursome. I accidentally booked the wrong course and immediately tried to cancel my reservation somI could book the correct one. GolfNow sent an email that my Cancellation request was being "reviewed". So, I made the reservation for the course we wanted, but none of my so-called "promo codes" that they've been sending worked. Oh well, just booked it anyway cause I was in a hurry. So then, a couple hours later I get an email from their "customer support member"- He states that no, they will not credit me For the original reservation, even though I made the correct reservation immediately after discovering my mistake. He gave me a list of $20 "promo codes", instead of an outright credit- This is ridiculous, as well as bad business but abuse it turns out the promo codes can now only be used Monday thru Thursday, after 12 noon- what a joke and welcome to the new GolfNow management!
#@#$&! I hope NBC Sports is listening...