I ordered 4 shirts several weeks ago. They charged my credit card the amount I agreed to. It was 84.00 plus. No shirts and no one to talk to.
Impressed with the quality of my items and the decent delivery from the USA. Better priced then similar items here in my local shops. Thank you.
Very satisfied with my order. My items were of great quality with eye catching designs. Exactly what we were looking for. We will be ordering more.
My transaction was for the purchase of several items from Teechip and as far as I had been made aware the amount I paid was full payment for the goods plus delivery. Everyone of these items has been sent out but I have been left cards from Royal Mail saying they could not deliver them because there is a charge of £11.96 to pay for each package. I was not made aware that there could be extra charges before I ordered and as the goods, with delivery, initially cost app. £55 I am not prepared to pay an extra charge of almost £36 for 3 packages containing just 2 T-shirts and 2 mugs.
It has taken nearly 3 weeks to find a way to contact Teechip, as apparently, their email address does not exist and the complaints form on their website just sends you round in circles to different forms to complete until you get back to the one that you initially completed! When I finally got a reply it was from a guy called Calvin and this is what their reply was:
"Thank you for contacting Teechip Pro! I am happy to assist with your order RL*****_****6.
Unfortunately there is no way for us to assist in additional fees added by your country.
Thanks again for reaching out to Teechip Pro! If you have any additional questions, please do not hesitate to contact us by responding to this email. ( Which, by the way, tells you that you have reached an unmonitored mailbox and sends you back to doing the rounds of completing form after form AGAIN!)
Best,
Customer Service Representative
How'd we do?"?
REALLY? I MEAN REALLY?
Well as you ask Calvin, PRETTY $#*! actually!
I have now been in contact with Paypal to intervene and hopefully get my £55 back.
Horrible company. Spend your money somewhere else. The give you the runaround constantly. Waste of time and money.
I am happy with my purchase. I never had a changing for mug before. Yes I will purchase more in tbe future.
Why is it I can't contact anyone from TeeChip about exchanging a t-shirt I ordered. Won't answer phone and won't answer email.
I have only ordered the hoodies from this company but they fit great. Good quality. The print itself is really good and holds up in the wash
Best advice I can give you - don't order from here. I wish I had not and I hope to save someone else time and money.
Promised delivery of shirt by eclipse and it is now 36 hours post eclipse. No sign of it even though it was ordered weeks ago.
The quality of the shirts are poor for the price, sizing is off and don't get me started about the customer service! Don't do it!
I have ordered two tee shirts and they are great! I guess I was a lucky customer too. They came on time and packaged well.
I order I. May here we are in July and I have not received my order. They didn't have a problem taking the money from my account. Sad
Ordered a poster, it's clearly a low quality jpeg printed on crappy paper. Asked for a refund but was ignored. Absolute ripoff.
I bought one as a gift, but am too embarrassed to give it. I'll probably use it as a nightgown instead.
What country do you work out of and were are all the garments made and printed and who do all the profits go to?
Kind Regards
Terry.
0 support, 0 help, and if you're unhappy with what you received too bad, they won't refund you or work with you at all.
So far, I am NOT impressed. You said items have been delivered, however I have not received them. How do I get a refund?
My shirt is good quality. It was my first experience with and I am pleased with the product. The team was friendly and easy to deal with. Great job
Overview
TeeChip has a rating of 1.6 stars from 1,765 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeChip most frequently mention customer service, credit card and poor quality. TeeChip ranks 397th among T Shirts sites.
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- Fremont, California, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members