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TeeChipReviews 1,765

1.6

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TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98
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Georgia
1 review
5 helpful votes
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Total scam
February 23, 2017

I ordered a t-shirt from them that was advertised as "Ash grey" and had a photo of what appeared to be a high-quality, soft t-shirt in a solid light-medium grey with a crisp image on it. What I received was a heather grey shirt that feels like it's made of sand paper (it's like burlap) and the image is blurred on the shirt. I sent a dispute with photos and although they admitted that the shirts did not look the same (what was advertised vs what I received) the only thing they said they would do was a re-print. What? Re-print the same crappy shirt? They refused to refund my money. Do not order from them, they will post a photo of a nice shirt and then pull a bait and switch on you.

Date of experience: February 23, 2017
Illinois
1 review
4 helpful votes
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Complete Scam
February 23, 2017

I wish I had done investigating prior to ordering my poster. It's been over 2 months and I've not received my order. I have a disputed opened through PayPal and they have not responded.

Date of experience: February 23, 2017
Canada
1 review
2 helpful votes
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Maybe i got lucky?
February 23, 2017

Seeing lots of very poor reviews for this site made me a little nervous. I ordered a shirt that was advertised through one of their campaigns, ordered it on February 8th, campaign ended on the 10th. Received an email that it had been shipped on the 14th and today (the 23rd) i have my shirt. The quality seems good but i haven't washed it yet. All and all i would rate my experience GOOD, i have my shirt and it only took about 2 weeks

Date of experience: February 23, 2017
Kansas
1 review
2 helpful votes
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Unreliable
February 23, 2017

Why is it I can't contact anyone from TeeChip about exchanging a t-shirt I ordered. Won't answer phone and won't answer email.

Date of experience: February 23, 2017
GB
1 review
3 helpful votes
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Worst quality ever.
February 23, 2017

Ordered a mug from them, took 2 weeks to arrive and extremely low quality, the print on the mug was blurry and the paints are not even on the place it suppose to be.

Date of experience: February 23, 2017
Kentucky
1 review
4 helpful votes
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Low Resolution
February 22, 2017

The poster I received was extremely low resolution, which makes me question whether they had rights from the original artist to even print the art in the first place. As a member of the graphics industry, I am completely embarrassed on their behalf.

Date of experience: February 22, 2017
Texas
1 review
2 helpful votes
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ABSOLUTELY THE WORST!
February 22, 2017

I ordered a T-shirt, which came in a timely manner. The problem was it was not the size I ordered; not even close. It didn't have any packing slip enclosed.
I initially contacting them via email, to no avail...
So, I turned to Facebook, still no reply!

Why didn't I check online prior to hitting the buy button! That's a lesson I will remember going forward.
I simply cannot get a reply. Don't purchase from them. Save yourself the headache. After reading the comments on here, It sounds like they simply don't have customer service... Terrible, Terrible, Terrible... sad

Date of experience: February 22, 2017
Lyla P.
New York
1 review
3 helpful votes
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I will never use TeeChip again, such as scam and will not refund my canceled order. They let an illegitimate campaign run and will not take responsibility for it.

Date of experience: February 22, 2017
Pennsylvania
1 review
3 helpful votes
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I ordered a Killers poster for my son and received an idiotic mermaid poster. They wouldn't send a replacement for THEIR error. Run, don't walk from these $#*!s.

Date of experience: February 22, 2017
Arkansas
1 review
2 helpful votes
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I bought a Bright Eyes lyric poster for $27 dollars. Unfortunately, I read the reviews after making the purchase, and I also found out that the print design was stolen from an artist who sells her products on Etsy. I didn't bother with the cancellation process since I've read it is a nightmare and ineffective. It was ordered 2/2, received item today 2/22. The print quality is so blurry (lyrics & image in the background) you can barely even make the words out. I am not exaggerating. Do not buy anything from this company. For $27 I should have received a quality poster not this garbage. I'm pretty upset since it was a gift to my husband but I will use this as a learning experience.

Date of experience: February 22, 2017
GB
1 review
2 helpful votes
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Poor quality
February 22, 2017

The image is really poor, blurry quality. Refused a refund or even to engage about this issue at all. Happy to sell poor quality goods but won't take responsibility. AVOID.

Date of experience: February 22, 2017
Georgia
1 review
1 helpful vote
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I ordered multiple posters. One was the wrong background color. After months and multiple emails, I still haven't received the correct poster. They only use emails, you can't call and speak to anyone. Poster quality is ok but not great. I wouldn't buy from TeeChip again.

Date of experience: February 21, 2017
Michigan
1 review
3 helpful votes
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Just like most of the other reviews; I ordered a poster that cost $25 after shipping and received a large piece of poster board (like you used on your science project in 6th grade) with a super pixelated image (like if one were to go on Facebook, Pinterest, Etsy and download it, enlarge and print it) The tracks of the print head are the clearest thing on the 'poster'. It was also damaged, but it was already garbage to begin with so that is redundant at this point. Customer Service replied stating that they will replace if damaged, but all sales are final. I think the people running this scam need to be dealt with by gangsters with a claw hammer."put your hand on the table" - Casino style.

Date of experience: February 21, 2017
Louisiana
1 review
1 helpful vote
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I Just Want a Refund
February 21, 2017

Took over a month to receive my order after ETA was 2 weeks. Gave me a partial refund "for my trouble" while I waited. Had ordered a 24" x 36" poster but once the poster finally did show up it was 18" x 24" and very low quality. Instead of refunding the remaining amount they insist on sending me a reprint. Now, I have a background in printing and an image with low DPI is not going to get better when doubled in size. They flat out refuse to give a refund insisting new poster has been shipped. Well... new poster is now "lost in the mail" and I'm still out entirely too much for shoddy work.

Teechip SUCKS! DO NOT DO BUSINESS WITH THEM!

Date of experience: February 21, 2017
Ohio
1 review
1 helpful vote
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Never Again.
February 21, 2017

Over a month to ship, terrible shirt, seams ripped out in about 12 hours under normal use, no response from customer support. Never again would I buy from TeeChip or recommend them to anyone.

Date of experience: February 21, 2017
California
1 review
1 helpful vote
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Poor Print Quality
February 20, 2017

Purchased a Princess Mononoke poster (24x37). Print quality was pixelated and not worth the $30. Stay away from it.

Date of experience: February 20, 2017
Kentucky
2 reviews
1 helpful vote
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Rip Off
February 20, 2017

I will never order from them again did not get what I ordered the size is not right charged my credit card 2 times I di get one off.

Date of experience: February 20, 2017
Brazil
1 review
1 helpful vote
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HELP!
February 20, 2017

I bot something in november/2016, but until now no deliver! I tried contact but they never answered me. Than I start to make bad comments on their facebook page, but now they block me. If somebody has some type of contact, telephone, e-mail, please give me. I have any idea how to solve this problem!

Date of experience: February 20, 2017
Massachusetts
1 review
0 helpful votes
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I ordered a Walking Dead "Lucille Skull Smash Whiskey" with a couple great "testimonials." The Gilden sweatshirt is of decent material and the product did not shrink nor did the screen printing wash off. The sweatshirt is perfect sized and I could not be happier (with the sole exception that I wish the sweatshirt was of the same material advertised in the picture, but then again I was shopping on my phone).
I just ordered a Deadpool whipping DT's $#*!, I can't wait for it to show up! Thanks TeeChip!

Date of experience: February 19, 2017
Georgia
1 review
0 helpful votes
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Very Pleased
February 19, 2017

I recently wrote a 3 star review regarding a t-shirt I ordered that was lost in transit and it took them awhile for them to get me another, but they did. On Feb. 18 I ordered another similar t-shirt. It arrived today, a day earlier than what the tracking said. I'm really pleased with both of the t-shirts. I can't complain but feel for all those people who didn't have a good experience. The only thing that kept this from being a 5 star review was that it was a little pricey.

Date of experience: February 19, 2017

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149