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The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
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Why aren't they out of business? They sent me the wrong product and only send me form letters.
Would anyone like to join me in a Class Action suit to put them out of business? I will look for replies and provide contact info, if so.
One sweatshirt came nothing like it was pictured. The other never even arrived and they refused to refund or reprint. Who are these people? Terrible!
I had charges for $39 show up on my card. Didn't use this company - don't even know who they are. Called the number and it said no one is available to help and disconnected me. Tried to do a chat - spent 40 minutes and got no where - they asked the same questions over and over and kept insisting on an order number. Can't do order number when you didn't order and don't know who they are. What a joke - I wouldn't recommend this place to anyone. They are just a rip off and cheat of a company.
Crappy pixelated poster. What an awful awful price for such a piece of crap product. BOOOO! Return policy means you can only return it if the material is flawed but this does not cover the quality of the product. That's where they get ya...
I'm really disappointed in the quality if the Screen Printing, it's awful... And the Hoodie quality is really cheap quality and the Screen Printing on the Hoodie is WAY too small and looks so faded as if it's 10 year's old? Why would you put a much smaller Screen Print on the Hoodie? It looks $#*!ed...
This company delivers poor quality products with no guarantee. It is nearly impossible to contact somebody to resolve an issue. No refunds. Just a new print of a bad product! Stay away!
I ordered a mug and i asked for a refund as my order hasnt arrived, they say they will send again no chance i want a refund, please do not go near this company
I ordered a mug and was told an arrival date, which was when I received it. The only problem, I am a retired English professor and wanted the mug advertised as such but instead the mug said I majored in writing. Not a big issue for me.
NEVER buy anything from this crap company! I bought a $24.99 Resist Smokey The Bear t-shirt and while I received it within a week of ordering, it was a cheap screen print on an even cheaper Fruit of the Loom t-shirt where the image felt crusty on top of the cotton shirt. Even worse, their size Medium was so small like it had been shrunk beforehand, so I could not even put it on (and I am slender). I emailed them immediately asking about the process to send it back and receive a Large and never heard from them. No response. This is a crap scam and PLEASE save your money. They are rip off artists. DO NOT BUY!
Stay away from this business. I ordered a poster and it was a horribly pixelated image; like they stretched a gif image in mspaint... I was disappointed and filed a claim on their website. They kept ignoring my e-mails and attempts to get what I paid for or a refund, so I opened a Paypal dispute... If you specialize in printing images don't send people $#*! that can be printed in better quality by a cheap printer from Wal-Mart.
This is the absolute worst crap I've ever seen and received. Lesson learned, i should have read reviews first. Never ever buy anything from them again
Overall sketchy business practices and policies. I should have looked up the company BEFORE I made a purchase to save myself $ and the hassle. I quickly had regrets after my purchase and submitted a request for return literally 5 minutes after I purchased. The "campaign" was still going on and had a day left to complete yet customer service said there was "no possible way to stop the process once you submit it." EVEN THOUGH THE CAMPAIGN WAS STILL GOING ON (in their info it says things get sent to print once the campaign completed). OK fine so I'm getting the poster.
When the poster finally comes in (40 days later) it was the WORST QUALITY I'VE EVER SEEN. It looks like someone took a 100px image off the web and blew it up to 11x14 inches. It's awful blurry, unreadable text, pixelated image, artifacts from resizing... I could go on and on. Not to mention that the paper is as thin as wrapping paper and I almost ripped it just taking it out of the tube.
I can not see how a professional "business" would ever try to pass this off as suitable. Customer service said the only thing I can do is get the poster reprinted. Ummm NO THANKS.
I've never had such a bad experience and I learned my lesson to always research the company before you purchase.
DO NOT GIVE THEM YOUR MONEY.
I bought 2 posters due facebook advertising.
Received confirmation and a trackingnumber from dhl. After a couple of days the number vanished and i never received my package...
Never again.
Absolute scam site. Keep being bombarded with ads from them on Facebook for shirts, posters, mugs, etc. Ordered a shirt over 18 months ago, never a package, tracking order, reply from customer service or even RECEIPT sent. Friends have tried to buy posters as well and same result. Recommend contacting your bank and canceling all charges to your card they make.
I ordered 2 mugs for Christmas gifts, they took 2 over moths to arrive just days before Christmas, luckily! When I opened the package I was disappointed to find ONE mug. Even the package had 'quantity 2'. When I contacted the company I was told that they just sent them separately and it will arrive soon after. Odd, because the package said quantity 2 and I ordered them together.
Now it is the end of February and I have contacted them several times since. I now demand a refund and they INSIST on sending the missing mug, although I've asked for a refund.
Never purchasing through them again. Over priced and disappointed.
Don't go there! I ordered a cool-looking poster to give a friend as a birthday gift. The arrival time they stated did not happen so I had to purchase a different gift at the last minute. That was good because when I did finally receive the TeeChip order it was nothing like it looked on their ad & there was no way I would give that. What a joke! I want my wasted money back and have e-mailed & called but have gotten no response.
I have ordered several times from this site, thinking... I would give them a second chance... When you need to Change your order, your directed to a site, fill in your order number, make change! I followed their directions, my husbands shirt just arrived and WAS NOT CHANGED... Never answer their phones, their messages, or their FB site! Very Disappointed... these are not cheap shirts. Not wasting my $$ any more.
I ordered two tee shirts in ladies size, it took a long time to deliver, that I almost forgot about them. Unfortunately this does not look like a woman's tee. It has a high crew collar and it shaped like a box. Like a mans tee. It would fit my husband, but not flattering on a woman. The quality of the Tee shirt is poor. Rough and stiff. I don't recommend this site.
This site sucks. They give you shoddy products and during checkout they present you with a window that looks like it's offering you a discount on the item you just bought but instead is giving you 10% off a duplicate of the SAME ITEM. (Can you tell they got me with this?) They do this right after you input your credit card info for purchase so you can't go back. After that, once you get the items it's poorly printed crap.
In summation, save your money.
Sent completely wrong order and refuses to refund or exchange for correct order. Cannot talk to anyone directly. Email takes days to reply and always says 'case closed' They sent me 2 mother mugs instead of 2 daughter mugs. I don't even have a mother! The saying on the mug is meant for a daughter. Total rip off. I ordered what was on the picture through Facebook and they sent something totally different. Out $60 that I know will never get back and stuck with two cheap mugs.
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
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