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The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
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With the help of a wonderful friend and the BBB in California, I did finally get ALL of my money back in my account, and lots of prayers. Lesson learned I will NEVER EVER order anything else off of Facebook again until I research it first.
Tee Chip is a total fraud! They take small copyrighted images and blow them up into large scale prints and claim they are high quality. Then when you complain, they say the pixelation is intentional. I am so angry right now and trying to find mulitple places to report this company. They refuse to give me a refund and the phone rings and rings, then someone hangs up the call. DO NOT BUY FROM THEM! It is such a scam and the products are forsale all over Facebook. This world is so screwed up!
I bought t-shirts for Christmas and had to have one redone because the image was off-center and crooked. I recently bought a bat poster and the image isn't clear at all. Looks like it was enlarged too much and it is now blurry. I complained and was told there would be no refund or reprint because the image was as advertised. Well, it is hard to tell from a little picture on the screen to what a poster sized image will look like. Hard to give as a gift when I am not happy with the quality.
On the fence because they don't respond to e-mails or update your tracking info regularly. But I finally did receive my T-shirt about 3 weeks after I ordered it and we we're pleased with it. The size does run small but it was for my daughter so she liked it. The only problem is it takes to long to get product and they don't follow up with e-mails, so I did think I was getting scammed and the shirt just showed up. I don't think I'll order from them again. Maybe if they had better customer service it would be different.
Where the hell is my money it states $14.95 was put back into my account well that is strange since I spent almost $30.00. The campaign was to run through March 9th I had my order in March 8th and you said the campaign had ended when I asked where my shirt was. Also I just checked my account and no money has been put back into my account
I don't recommend ordering from TeeChip if you live overseas. I live in Europe and ordered a T-shirt in early Feb. Their email confirmed it could take 3-4 weeks for delivery, around March 5. However, it arrived 6 weeks later due to a glitch somewhere in this city's postal service because of a bureaucratic rule which i won't bore you with. The major frustration came when the carrier company (DHL) tracking notified me that it was 'successfully delivered' on March 16. But there was no sign of a package at my door. I phoned TeeChip but there was no way to speak to an actual human being. It's a circular "leave a message/send us an email" blah blah blah. A customer should not have to hunt the city for their order. I then contacted my local post office & the local DHL but the i.d. numbers given weren't useful to them. Finally - after 6 weeks - a representative from TeeChip has emailed me, It seems they've sent a 2nd shirt. But all i wanted was to speak to someone. They've given the same phone number, writing "We are currently upgrading our phone system to better serve you. Unfortunately, we do not have a specific date when this will complete."
I ordered a poster from them that was supposed to come framed. I didn't think that meant adding a colored frame to the image. Not only that, the image is not good. Very disappointed but not sure what I can do about it now. Never again.
Their campaigns are fake. The deadline never expires. The images are stolen from other websites. The print quality is subpar at best.
Image quality of poster was an absolute joke - they paid no attention to scale / resolution of the image for the poster size. Do not order from them.
This company uses artists' (many small time, honest peoples') artwork, never contact them - and then sell them as their own. They crop out signatures, and never credit the artists in advertisements and posts! To top it off, they use low quality preview images from sites and print low resolution products! Haha, please I beg you - do not conduct business with this company.
Horrible company. I ordered their shirt and the fabric is like sandpaper. I wouldn't put this fabric on my dog. Not only that but the shirt did not fit and I was unable to return it. Despite offering to pay for return shipping I was told repeatedly there are no returns at all. What kind of company allows zero returns? Do not buy from this company! BEWARE!
I ordered a sweatshirt two weeks ago and it still has not been shipped yet. When I contact customer service they keep saying my order is in the printing process. I will never order from them again and I am to the point that I will be disputing the charge with my credit card company!
I ordered a poster from them and while I did receive it, it looked as though someone had taken a 4X6 photo and attempted to blow it up to a 24X36 poster. Terrible quality. I should've listened to the reviews. Over a month period, I attempted to contact their customer service department. I tried by email, by telephone, by chat on their website and there was no way to speak with or contact anyone. Luckily, I purchased this poster through PayPal and after setting up a claim with PayPal & their people also being unable to get teechip to respond, I was able to get my money back minus shipping costs. I also learned recently that they steal images, art, etc. from others and use them to make their products. Do not buy anything from this company!
I ordered an iWrestling poster from TeeChip. The poster tube arrived empty. They are nothing but a scam company. Scam, scam, scam. Do not waste your money. They will not answer your phone calls, they are hoping you will just give up and let them keep their unearned money. It's amazing that Paypal allows them as a client because they are nothing but a scam company.
DO NOT BUY anything from TeeChip.
You have been warned!
I received my order incomplete even if I paid everything. I tried to ask clarification via email but no one answered me. I just start the procedure of refund with pay pal! I hope for an happy ending!
Just don't waste your money. The mugs look nothing like what they show. Horrible service. Horrible quality.
I'm reading a lot of negative reviews, but maybe I was just one of the lucky ones? My experience was a great one, they delivered actually earlier than they said they would and the products I got were perfect and exactly what I ordered and exactly what was in the pictures. No complaints here at all.
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
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