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TeeChipReviews 1,765

1.6

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TeeChip Reviews Summary

The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
112
value
109
shipping
104
returns
83
quality
98
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Chile
1 review
2 helpful votes
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Fraudulent Company
April 4, 2017

I'm from Chile. I ordered a Metallica Tshirt through a Metallica ads on Facebook. I bought it for US$31 and they sent it through DHL. According DHL the tshirt arrived to Chile on march 14th, but since that day I didn't have news about the tshirt.
I've tried to contact TeeChip but is impossible. And I saw on Facebook that thet erase the negative comments from the users.
They also are using illegally the image of Metallica.

Date of experience: April 4, 2017
Texas
1 review
3 helpful votes
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Liars & cheats
April 4, 2017

They steal designs and art from people and cheat their customers. I ordered a month ago and it still says printing - as if. Sadly i read Trustpilot before i saw this site.

Date of experience: April 4, 2017
Australia
1 review
2 helpful votes
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Ordered a "Prince" poster and print quality is absolute rubbish & turned up damaged (small dents everywhere), charged US$35.95 for something not even worth $5 - STAY CLEAR of this fraudulent company!

Date of experience: April 3, 2017
Canada
1 review
3 helpful votes
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It's a real shame i had to give this company 1 star... if i could have even them 0 i would have. HORRIBLE customer service and terrible company period. I ordered a poster over a month ago and still haven't received anything. Don't try calling their number, they don't even bother answering their calls. I am furious and really don't recommend this seller. HORRIBLE. Save your money and buy on another site.

Date of experience: April 3, 2017
Denmark
1 review
4 helpful votes
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They have taken my money out and haven't sent me anything! My order was placed 17 march and they don't respond on emails, and the phone numbers doesn't seem to work at all! Even my ORDER ID now seems to be wrong. This is so much bull$#*!

Date of experience: April 3, 2017
Pennsylvania
1 review
2 helpful votes
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Fraudulent Company!
April 3, 2017

I ordered 1 shirt, but when it processed through, it was changed to 11. I've emailed them four times with no response. Hard and expensive lesson learned. Do not purchase anything from this company. Buyer beware!

Date of experience: April 3, 2017
Andrew J.
New Jersey
1 review
4 helpful votes
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RIP OFF
April 2, 2017

DO NOT ORDER ANYTHING FROM THIS COMPANY YOU WILL NEVER SEE YOUR MONEY OR PRODUCT. EMAILING IS POINTRESS THEY WILL NO RETURN ANY OF YOUR REQUESTS.

Date of experience: April 2, 2017
Norway
2 reviews
4 helpful votes
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This company, and their sub companies, are repeatedly stealing my artwork. This involves taking 600px x 600px 72dpi web rips of my art and selling it as full print! Plus they are removing my logo from the art, colour removing the black which looks ridiculous on a non-black tee (see photo) and running countless Facebook adverts. They are either ignoring DMCA takedown requests or taking forever to act, whilst selling this terrible quality to duped buyers trusting it´s my actual product.
AVOID AVOID AVOID!

Date of experience: April 2, 2017
Texas
1 review
3 helpful votes
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The quality was awful, tried to get in touch with them 3 times to take care of the pricing issue on the tiny rick T shirt and never got 10% off. Took over 2 weeks for them to deliver.

Date of experience: April 1, 2017
Wisconsin
1 review
5 helpful votes
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The product was printed on a high quality T shirt, and the printing was done in a very good design and a true quality print and well worth the money! The delivery was incredible and arrived ten days before promised. I HIGHLY RECOMMEND this company!

Date of experience: March 31, 2017
Utah
1 review
2 helpful votes
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Stole my money
March 31, 2017

I ordered a poster through them. Took over a month to receive it. When I finally did get it, it was horrible quality. By this time, my e-mail had filtered out their e-mail and I didn't have an order number. Their phone service doesn't work and I wasn't able to e-mail without the order number. There is no way to retrieve the information. I am now out the money and stuck with a poster that is just a huge blur. I wouldn't recommend this company to anyone and I will never use them again.

Date of experience: March 31, 2017
Virginia
1 review
2 helpful votes
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PLEASE DO NOT ORDER ANYTHING FROM THIS PLACE, THE DO NOT DO EXCHANGES OR RETURNS, BAD EXPERIENCE:(
SAD THAT THEY USE FAMOUS FACES TO SELL

Date of experience: March 31, 2017
California
1 review
1 helpful vote
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I ordered an XL fitted women's shirt - recd an XL men's shirt and to say it's XL is an understatement. I wanted to wear it for Autism month. Will never buy from them again. Also shirt quality is poor.

Date of experience: March 30, 2017
Missouri
1 review
1 helpful vote
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Tiny Rick Tee
March 30, 2017

The shirt I ordered looked very low in quality for the amount I paid. Ordering a woman's tee does not mean fitted like it says. It fits like a one size fits all t-shirt. It looks like it has a pocket, but it's just a print of a pocket. The picture is very misleading. I would have never purchased this item if I knew what I was getting and I will urge others to stay way from this site.

Date of experience: March 30, 2017
Washington
1 review
2 helpful votes
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I ordered a coffee mug from Teechip. When I received my mug it had the wrong print. I made a claim & it was ignored. When I re-inquired, it took 2 weeks to get a response. They finally did re-send me the right mug but the picture on it was off center & instead of a print on the 'front & back' of the mug, the picture was literally connected to each other. Very disappointing. I will never buy from Teechip again.

Date of experience: March 30, 2017
Minnesota
1 review
1 helpful vote
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No problem at all.
March 29, 2017

I ordered a poster for my gf on March 23rd the order waa shipped March 24th and received March 28th. I am very pleased with the quality and the timing.

Date of experience: March 29, 2017
Minnesota
1 review
3 helpful votes
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Steals artwork
March 28, 2017

I get why people would try to save a buck, but please realize that a lot of their goods are stolen and breaking copyright law, taking advantage of the digital nature of art. I know some of these artists, and art is how they make their living. Don't buy from TeeChip!

Date of experience: March 28, 2017
Washington
1 review
3 helpful votes
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I ordered a T-Shirt from this company. They delivered it to the wrong address and they won't send me a new one or give me a refund. I have spent countless hours on the phone trying to get to the bottom of it. Finally, my local Post Office had a receipt of it being delivered to the wrong address. They still deny my claim.

Date of experience: March 28, 2017
Tennessee
1 review
3 helpful votes
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Placed my order on March 10th for two shirts for me and my Daughter. Email said it should ship in 3 days. As of Today March 28th, the order still shows as processing. Even going by the order site's Statement "Orders are expected to arrive within 5 to 10 business days"... I should have had them by now. No Responses via Email. Marginal Response from FB Message.

Date of experience: March 28, 2017
New York
1 review
3 helpful votes
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They Stole My $$
March 28, 2017

They don't see my order number. All I get is a generic email response. They stole my $$ and I reported the fraud/theft with local police as well as USPS Fraud division

Date of experience: March 28, 2017

From the business

Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.


teechip.com
Fremont, California, United States
+149