TeeChipReviews 1,765

I ordered a shirt from this company and when it arrived I tried it on to discover it was WAY TOO SMALL. Like not just a little bit small, but very small, even though I ordered the same size I wear in most every other t-shirt. I tried to contact them--no answer on the phone numerous times, emails that went unanswered at first. Finally I got through and they said send a photo of the defective shirt. I wrote and said it is not defective, just really small. They basically said, too bad you are out of luck. They said I should have looked at the sizing chart and there was nothing they could do for me.

This is pathetic. I will not be buying from this company again! Save your money and go elsewhere.

I ordered a medium shirt (adult) and it was smaller than small. I contacted them to exchange. All I got was the run-around for a week. Many emails back and forth - they asked for a photo of the "damage" - you could tell it was not a real person writing - robo-answers. I kept saying it was the wrong size. Finally I just told them "I know you are hoping I'll give up and guess what - I give up. You want to steal my money so keep it." BIG TOTAL RIP-OFF!

I placed an order on the 28th of March and it's still processing. It said on their site that it usually takes 3 days for them to ship it. It's been 8 business days and the order is STILL being processed. I've tried emailing and calling. Even messaged them on Facebook and it's been a couple of days and they haven't responded. I've never experienced bad costumer service until now. My mom and I wanted to give the shirt we bought as a gift for my sisters birthday and because of them, she hasn't received it and probably won't be able to get it. $30 wasted. Never will buy from this site again. Do your research before purchasing!

I sent this to them - "I will never do business with you again. You size large for women would barely fit a 9 year old. I tried to have you give me a return on it but you wanted me to jump through all kinds of hoops and crap and after my 3rd gmail to you, my emails were no longer accepted by you. I was willing to return it. We are the customers! I was NOT satisfied with the product. I finally filed a dispute though PayPall and you even ignored them! They reimbursed my payment. I guess I just keep the shirt. Oh well."

I ordered a tee shirt. They sent the incorrect size. I tried to contact them so I could return it. Their customer support sent a message back telling me they did not accept returns. If they made a mistake I needed to file a claim. The url they gave does not work. When you call them they have it set up so you never reach a live person. This company is not customer friendly at all.

My boyfriend tried to order a shirt for my birthday two weeks ago (my birthday is in just a few days). He tried looking up the tracking information for the shirt since it hasn't arrived yet, and the order is still in PROCESS; meaning hasn't even shipped yet and it has already been 10 business days since he placed the order. Sent an email to try and cancel the order altogether before it even ships, and see if he can possibly get a refund (shirt was $30/ $25 for shirt + $4 for shipping). Looked up the most recent reviews and came to find almost every single person has had a similar experience...Please, save your money and find a different company to purchase from. Not worth it at all.

If you have a problem with your order, the only way to contact them is through email. Their website lists a customer service number, but trust me, if you call you will ALWAYS get a message saying that phone support is not available at this time. The recording asks you to email or to go to teechip.com\chat, but there is not a chat option on this page. Communicating through email is often not satisfactory when there is a problem with your order (such as NOT RECEIVING THE MERCHANDISE!) I would advise anyone to stay away from this merchant.