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TeeChip Reviews Summary
The company displays a mixed reputation, with significant concerns overshadowing positive experiences. While a minority of customers report satisfactory product quality and responsive customer service, the majority express dissatisfaction with the poor quality of items received, inaccurate orders, and unhelpful support. Common complaints include long delivery times, inadequate return policies, and a lack of effective communication from the company. The prevailing sentiment suggests a need for improved product consistency and customer service practices to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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We live in Dallas and my son really wanted this shirt! Terrific! I wouldn't hesitate to buy from them again. Thanks!
I ordered a tote for a friend who needed cheering up on 2/21/18. The ad I saw claimed item shipped in one week to ten days. As of April 1st I had heard nothing so contacted them and instead of hurrying it along the canceled the order. They must not want business. I recommend you shop else where. Can't help wondering how much they paid for the good reviews.
I made the mistake of buying from this company twice. The first time it took a month and a half for my shirt to arrive. The second time they offered to sell me the same product I just purchased for a discount at the order confirmation page which is incredibly insulting. Their customer service is a joke and is only there for liability reasons.
Long time on-line shopper; 1st time leaving a bad review... I was so excited about this t-shirt. So excited that I didn't check reviews before ordering, something I normally do. I am so sad. As a bigger, busty, bad-a$$ woman, I usually wear a 1X. I ordered a 2X as this was going to be an around the house comfy t-shirt. I just got it and I am soooooo disappointed. It is maybe a size Large... maybe. There is no way the girls will fit up in there! I will not be shopping TeeChip again.
Horrible, poorly made, ugly graphic... poor quality material, tank tops go down so low you will be exposed. No option to return. This company is a take the money and run scam artist's dream! Kind of wonder who wrote the five-star reviews of TeeChip...
It looks like a photocopy of an image done a a copier with dirty glass. It took forever to receive the shirt, and only when I contacted them after 14 days, it finally shipped! I was so disappointed with the quality of the image. Blurry and dirty looking. The ONLY thing done right was they credited my CC within 48 hours of my email containing photos of the shirt.
Ordered a ceramic coffee mug for my husband via internet. It arrived in a small box and you could hear the broken glass inside. Clearly no room for any packing material in this tiny box. Didn't even open it and gave it back to mail carrier with a note: "Return to Sender - Broken glass" and contacted PayPal to register the dispute. Only response I got was, "Please be advised that without photos of the broken mug, I am not allowed to offer any compensation for you." Sure hope PayPal will back me up on this. Oh, there was a small sticker that stated: "Time Sensitive" because it was for Easter yet there was no, "Fragile" note of any kind (postman pointed this out.) Never order from this company!
This transcript from their "help center" took over 30 minutes. I got an email notifying me of shipment 6 days ago. But apparently it never did.
Question: Where do products ship from
Agent Joe has entered at 12:16 PM
12:16 PM Joe
Thank you for contacting us! Please provide me with your question/concern and I will assist you momentarily. To ensure that I address the concerns of each of our customers, chats are being responded to in the order in which they were received. I apologize in advance for this delay and I thank you for your patience.
12:20 PM Michael J. Stahl
Where is the t-shirt shipped from. My order is RL-*******-*******
12:20 PM Joe
Please allow me 1-2 minutes to look into this. Thank You!
12:21 PM Michael J. Stahl
Thanks
12:24 PM Joe
We have facilities located across the US. Generally your order will ship from the location closest to the delivery address.
12:26 PM Michael J. Stahl
I have a tracking number but I get no results. Can you tell me when I should expect delivery?
12:28 PM Joe
I am sorry to hear that you have experienced problems with your order. I have forwarded your issue over to be further assisted and someone should be contacting you shortly via email as soon as possible.
12:29 PM Michael J. Stahl
So Joe, you are a bot? Not a person?
12:31 PM Joe
Oh Stahl. I'm not a bot.
I have forwarded this issue over to the appropriate team to provide resolution. Somebody will contact you soon
12:32 PM Michael J. Stahl
Can't you just track it. 23 minutes for no answer. I think you can do better. Where are you located.
What the heck. Did I just get a refund?
12:34 PM Joe
Since your order is not shipped yet, I've forwarded it to the escalation team. They will check it and contact you within 24 hours.
12:34 PM Michael J. Stahl
But I got an email saying it shipped.
It shipped 6 days ago!
12:39 PM Joe
Due to delay with you order, we have processed a full refund for your order in the amount of $28.94. You will see these funds reflected on your Paypal account in 7 - 10 business days.
I ordered a phone case from their website and when it arrived it looked like a child made it the image on the back looked like a fake tattoo and Im still trying to get my refund and the line is always busy and they didnt even send me a order id so I cant even return my defective product
Bought a "limited edition" phone case from them, because on the picture it looked awesome and it said "LAST DAY TO ORDER!" However after ordering, a few days later i found that it still said the same thing and the "last day to order" was just a scam to make people panic and buy the product.
The phone case had no protection while shipping and arrived scratched and looking rather used.
It looked like nothing in terms of quality compared to the picture on the website
There were colour distortions and the image was also frustratingly off centre.
When i put the case on I found that it didn't even fit my phone properly and provided no protection as my phone was able to move around in the case.
The case was unusable so I e-mailed, requesting a refund. I got no response. I couldn't get hold of them on the phone at all. Luckily I payed with Paypal, I escalated the problem onto them and they gave me a full refund, since TeeChip didn't respond to them either. If you buy from here and are willing to take a risk, use Paypal if you want your money back!
Have been waiting and waiting for my order. They took my money and never shipped the order. I had to log on to their site and ask where my order was and they finally are going to ship it after taking my money 16 days ago. Customer service is hard to use and problematic and they take your money and don't send order unless you spend all of your time tracking where your order is. Very disappointing
I bought shirts on 3/11/18 from an ad with a advertised guarantee to "receive by 3/24/18 for the March For Kids. By the week of 3/19/18 I began to email because my order status was still "printing". Their customer service repeatedly sent a formula email which never answered a question or addressed a concern. Today 3/26/18 and still no shirts. $100.00 down the drain. By the way, purchased with PayPal but TeeChips email through PayPal is not valid.
Same email every time:
Thank you for contacting marchforkids.us! I am happy to assist with your order RL-xxxxxxxxxxx.
As per previous mail we informed that your order is currently printing and will ship out soon. Once shipped, you will receive an email detailing your tracking number and instructions on how to track your shipment. It may take 24-48 hours before tracking information is made available to you once your order has shipped. While an exact delivery date cannot be guaranteed, a domestic order is expected to arrive within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.
Thank you again for reaching out to marchforkids.us! If you have any additional questions, please do not hesitate to contact us by responding to this email.
Wish I had seen this site before I ordered. I bought 2 T-shirts. The women's fabric is thick and rough and does not stretch. The fit is short and awkward, like I'm trying to squeeze into a child's shirt. The fabric on the men's shirt is better but not great. The print on both shirts is absolutely terrible! When my husband saw it, he asked what it was supposed to be. There is no contact phone number or email address. You can only email through their website and they do not respond other than an automated email to say you have a claim number and they will reach out, but they will not. I've sent 3 messages now in the last 2 months. No response. Total scam.
I bought 2 sweatshirts and 1 long t-shirt. Overall with shipping I paid 99$. Only long t-shirt is ok, and the print on both sweatshirts are terrible. Not worth the money! I send them complaint so we will see what they say if they answer it.
I ordered an XL Tee, received a SM. Have gotten no response to numerous Emails. Held on their chat line for over 5 minutes twice - no response. Was sent an Email on 3/14 stating someone would get back to me within 72 hours. It's been 8 days. Evidently there is no recourse if they send defective or incorrect merchandise
Up until now I've been satisfied with the shirts I've bought. This sweat shirt is different. The decal is literally peeling off the shirt and needless to say, I'm very disappointed. Didn't keep the receipt (one was not included with shipment and I deleted email) so I don't know how to complain directly.
I order a shirt and a mug, it was supposed to a be a fun present for my girlfriend, it ended up a nightmare, i did not receive the package in time, and when i finally got it, i only got the mug, and the shirt was "lost" on the way, so they send it again, but it took almost 2 month to get the a package... AND when i finally got it, the quality was REALLY BAD!... a shirt that cost $24.99.
Never again.
I ordered a phone case. The print quality is horrible and the image is very grainy. The case is a piece of garbage and is so slick/glossy. It is easily dropped and can fall out of a pocket. I contacted customer service and was told no refunds, just replacements. Why would I want another crappy phone case?
Wrong item received and no order number provided returned item with request to ship correct item. Never received correct I am or my money back. BUYER BEWARE
From the business
Design and sell shirts, mugs, and phone cases online with TeeChip Pro. Upload your artwork and we take care of the rest. No upfront costs. No minimums.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members