This is absolutely, unequivocally, the worst internet company that I have EVER dealt with. They are a total scam. Been over six weeks since I placed an order for four identical cloth face masks. Nothing but lie after lie re: when they are going to ship. They won't answer their phones. Just keep getting recording saying that their production has been delayed because of Covid. STAY AWAY!
About everything on their site is stolen! Either directly from artists (like myself) or they've illegally used copyrighted material. They are criminals and shouldn't be allowed to operate their business.
(english is not my native language sorry for the mistakes...) This company is the worst, keep stealing art from other legitimate shop like Esty, society 6, who pay their designers... And worst of all from young artists. Don't be complicit on this... TeeChip use Facebook page partners about pop culture to promote itself, and so target specifics users (generally at the age range of 13-20). They know the lays about copyright but doesn't care. Scam and fraud. Please avoid.
Absolute scam site. Keep being bombarded with ads from them on Facebook for shirts, posters, mugs, etc. Ordered a shirt over 18 months ago, never a package, tracking order, reply from customer service or even RECEIPT sent. Friends have tried to buy posters as well and same result. Recommend contacting your bank and canceling all charges to your card they make.
You get nothing but scripted email responses. The poster I ordered has terrible resolution for the size they offered. The image is blurry and pixelated. I've filed two claims, both to which I receive automated responses that "your order is on its way." No personalized response, same redundant BS responses. The replacement poster was just as terrible looking as the first but had also been bent so there was a ripple going down the entire length of the poster. I have since begun a dispute with PayPal. As of today I now have a 4TH POSTER on it's way to me! Screw these $#*!s. Their contact number requests your "8 digit order number" in order to move past the home menu, except their order numbers are actually a series of 2 letters and 10 numbers, so you can't get anywhere, it's a scam. I'd give negative stars if I could.
Item printing is blurry and looks stretched to fit the size, garment is cheap and not worth the money charged.
Customer services are terrible...
No pic added yet! Until I get my cash back then I'll upload a few thanks...
I am never, ever ever ordering from this terrible company again.
After my item wasn't delivered (the tracking number didn't work), they flat out REFUSED to give me a refund. Their customer support ignored my attempts to engage them in discussion and insisted on sending me a "replacement".
And when it finally arrived, over a month later, the quality was terrible, the print which is stylised text is all blurred around the edges like someone stuffed it through an old inkjet printer. Absolutely shocking.
I ordered a Mug from this Company. Mug arrived broken, wrong colour. Packaging was terrible, no protection, padding, just placed in an empty box and posted. None of the email addresses, or contact details are valid, and my emails continually returned by Mail Administrator. I have now gone through Paypal to try and get my money back. Very, very didappointing. Avoid this Company at all costs.
Ordered a cute mask with picture of Bernese Moutain Dog. Took forever to arrive with no response to emails. The ear straps are so short my ears bend over making me look like a elf. I am average in size and this was ordered as adult size. Will never use again!
No matter what the negative reviews say, my transaction was perfect. Hoodie is exactly as pictured, even the bright colour. The company was very communicative and kept me informed. Canadian shipping took a bit longer but totally satisfactory.
Bought the Sci-fi space classic ship montage.
The picture on the ad (facebook) was very good so ordered.
When it arrived I had difficulty seeing the individual spacecrafts as they were all blended in or blurry very different from the advert.
They should take actual photos of the finished product rather that photo-shopping an image onto a t-shirt
Tee Chip has $43.00 of my hard earned money for a Pit Bull hoodie. I got a hoodie, all right, but it has some logo in Spanish. They don't answer their phones. You are left on hold listening to classical music. Is that supposed to soothe the angry customer? They don't give you a correct email address. Finally found one that worked and got a generic automated response. Someone needs to file a class action suit with these charlatans. One day they will anger the wrong lawyer and maybe they will take action. Would have given a "0" stars if available.
I ordered a tote for a friend who needed cheering up on 2/21/18. The ad I saw claimed item shipped in one week to ten days. As of April 1st I had heard nothing so contacted them and instead of hurrying it along the canceled the order. They must not want business. I recommend you shop else where. Can't help wondering how much they paid for the good reviews.
Placed an order on 3/28/17 for seven shirts as Easter gifts. After the promised delivery date passed, tried to contact them by phone & email over 4 days.
All 8 phone calls went to a recording saying no one was available. All 4 emails produced no response. It is now 4/23/17 & still nothing whatsoever. This appears to be nothing more than a ripoff - stay away.
I've had a decent experience with them actually. I ordered a PATD t shirt that i found on Facebook and accidentally bought a size too big for me but with rolled up sleeves it looks fine. I received my item two weeks after payment with no issue so i don't get what all the fuss is about :)
Ordered a tshirt
Website said total order 28$
But credit card charged 40$ as there was no mention of an American exchange!
Ok so then waited well over a month
And when my 40 dollar tshirt arrived it was not the one I ordered!
Repeated emails to the company netted me no response
Very unhappy with the service
After 8 attempts at returning an item I've decided that this site is not trustworthy. When they decide to respond it has nothing to do with my return request, just jibberish that is honestly difficult to understand due to it being completely out of context. It looks as though I'm eating the bad delivery this time, teechip won't get a second chance.
I ordered two shirts in July 2015 that were misprinted. No big deal, I would have been happy with either a refund, new shirts or just something since I got something I didn't order. I forwarded them my confirmation emails with the tracking numbers and explained what happened. After that it's been like pulling teeth to get someone to respond with anything other than "we filed a claim for you". Here it is, October 2015 and they're still stringing me along. I would never order from this site again if you want the shirt you actually ordered or any customer service.
Awful customer support. No response to multiple emails. I've been on hold for 43 minutes, after dialing the number tens of times and having the call dropped. On their website they have a chat function that nobody answers. I am one unhappy customer and would NEVER purchase anything from them ever again. I doubt I'll hear from them.
I was lucky in that I received a reply a few days after asking about why the shipping was delayed and another reply about my package getting shipped. The tracking number works and I'm able to watch the activity until it is delivered to my door in just a few days. Even with the good experience, I will not be ordering again from this company nor recommending it to my friends after reading countless negative reviews. Beware that many have not been as fortunate as some!
Overview
TeeChip has a rating of 1.4 stars from 1,766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeChip most frequently mention customer service, credit card and poor quality. TeeChip ranks 397th among T Shirts sites.
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- Fremont, California, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members