I ordered an Up inspired autism shirt and am completely satisfied with the shirt. It is exactly as described, the size is accurate, it's a nice quality shirt, and they delivered it in less than a week. I was leery due to other reviews but I would definitely order from them again.
At not point did I ever receive communication from TeeChip regarding my purchase. And to make matters worse, I never got an order number. That of course made it impossible to find out where my order was! When you phone they want an order number. When you write they want an order number. I complained to PayPal and I think that made then resolve my issue. After 4 weeks I received the item. But never ever got any type of communication from them. I would stay away from them, especially if you want something quickly, or maybe at all. And their email address was invalid!
I am beyond disappointed with this company. I have been waiting nearly sixty days for my Funny face masks which were very pricey, compared to others I have purchased since. They don't have anyway to contact a real person! When I sent them an inquiry regarding my order the first time ( 6 weeks in), they responded with an email that my order was on the way. 9 Days later, still no order, and DHL claims they never had my order to begin with! I reached out with another online complaint, because they took my money ( almost $48 dollars!) and was promised that a representative would contact me. Still nothing and I am worried they will try to charge my account again. I tried to reach out again today and they said my email address is incorrect? Crooks!
I ordered a T shirt on April 12 with the understanding it would be shipped within 3 days. In checking on the order status the latest status is April 18--still processing order. Today is April 21. Tried using their chat and the box has been open for over an hour with no response. I will be cancelling this order through a dispute with my credit card company.
I did order a poster a while ago. Unfortunately, it must have gone lost in the mail as I only got an empty poster roll delivered. I contacted TeeChip and told them about the problem and showed them photos of the empty poster roll. They reacted very quickly, reprinted my poster and sent it out. It arrived incredibly quickly without any problem. The quality is very nice as well. After reading comments here, I really didn't expect such a positive outcome. They were very good to deal with.
DO NOT ORDER FROM TeeChip.com! Of the two tee shirts i recently ordered, 1 came in with serious print flaws, and 1 came in as listed in description. I took pictures of the print flaws and requested a very simple exchange for the same product, (Not a $ return) After numerous emails, my request was declined and case closed. I work for a large retailer and this was a simple exchange and would have left me with a positive outlook on the company. I will never order from this company and i am proceeding to leave negative reviews on all social media sites.
Very unfortunate outcome that could have been handled so easily.
I rated this company two months ago after having issues receiving one stupid poster I ordered. Its been two months and still nothing. This site is a scam. They leave your order "in processing". My order has been "processing" for over a month now. (this is after they sent me something totally different than I ordered, this was supposed to be what I originally paid for back in NOVEMBER.
I ordered a poster from this site, took about two weeks to come, which seems long, but they did warn shipping can take up to ten days. The problem I have is that they sent me the wrong poster and customer service will not respond back to me (it's been about two weeks). It all seems shady I don't know how legit this site is.
In good faith I ordered a sweatshirt from Teechip.com on 10/31/2015, and my payment funds were immediately pulled from my credit card. Since that time I was advised by email that the status of the shirt had "ended" and I never received a shirt nor did they offer a refund. When I initially contacted them, Teechip.com did provide me with a second FALSE delivery date. The date came and went with no delivery of the shirt. Despite multiple emails, live chats, and complaints, Teechip.com has refused to reimburse or refund my payment. They also deleted my email address from their site so I no longer have access to check on the status of my order. Essentially they stole money from me as they provided no product or service, and they will not respond to my attempts to contact them regarding refunding my money. Don't risk having your money stolen from you as well. There are plenty of reputable companies out there, but TEECHIP.COM is NOT ONE OF THEM. Stay away!
I ordered two over priced shirts, which I could have lived with. After a large delay in my order I was promised a 50% refund, which I never got even after asking for it a few times.
When I finally did get the shirts they were incredibly poor quality. The printing was too close together and the image was not clear. The quality of the shirts were terrible.
Really thin material that felt like I could rip a hole in it no problem.The company won't respond to my e-mails for a refund and return.
I write from Italy. When I bought a T-shirt three weeks ago I did't check the website reviews before, but only after, and I was quite scared about loosing both T-shirt and money. Well, it arrived today, it's nice, good quality cotton, right size. I don't know if I'm just lucky, but that's it, I've got the T-shirt.
Absolutely horrible! Ordered a poster and the resolution is so bad that it's worthless. Wanted a nice Back to the Future poster and I got crap. The resolution is fine if you're planning on putting it 10 feet away and no one will want to look at it up close. But in this case up close is no good. Tried to get a refund and send it back but they said it was in their standards. Be careful when ordering from this company!
They will take your money and not send you your order. I bought $54 worth of masks and they only refunded me $17. You get the standard, "I'm sorry for your frustration." I ordered the masks back in April. It is now mid-June and no one can tell me why my order hasn't shipped yet. I've been trying to cancel my order and they won't let me. This is called FRAUD.
It's been 3 months. I received on item in my order but the other item has been "processing" for the past couple months. I have contacted them a couple times and always told it is processing and will be shipped soon. I was offered a discount for another purchase. Why on earth would I want to deal with this company again? One child has her t-shirt but the other child is still waiting for his. Don't use this company!
I however made a purchase. Ordered two mugs at the same time. It took a while but I finally got my order but then my credit card came in and what they charged was not what it was suppose to be when I called they came up with more excuses than I can say. Mt opinion don't wait your time and money.
TeeChip. They are scammers. My shirt was not fitting under the arms, course and itchy material and did not fit like a size L even though it was marked as the right size. No exchange. No refund. Their guarantee only covers flaws. If you don't like your item, you can't return it. I've never heard of a company like this. I will pass this info on to everyone I can. I am stuck with a shirt that is uncomfortable because it doesn't fit right. When filing a complaint they made me take a picture of the shirt with a measuring tape across it to see if it met their specifications. It met the specifications as far as inches across the chest but they don't believe me when I tell them it's not sewn in the underarms to be comfortable. I can't get my money back, exchange it, nothing! I have a shirt that I can't wear and wasted almost $40.00. What a scam. Don't buy from here. There are a lot of other companies to order from with cute stuff. Don't let yourself get taken advantage of. Scam, scam, scam!
I am disgusted to see a piece of art I did being sold as products on this $#*! site! I was never asked to use it and not would I give permission since I am selling my art elsewhere. Please do not support people who steal art for there own profits... it's the lowest of the lows.
Received my Paypal confirmation, but not one from TeeChip. So I didn't have an order number, thus was unable to use any Teechip help forms. Their phone numbers--one doesn't work, the other doesn't allow you to talk to anyone without an order #. Only way to reach someone was Facebook Messaging.
Net net, they lost my order.
I decided to take the risk and order a Nicholas Cage mug for my friend, and I wound up having no issues. It came in about a week and looks great. So I don't know if I just got lucky, or if the only people who left reviews here are the ones who had a negative experience.
The tee-shirt I received was a haines t-shirt. Paid 30 bucks for a shirt that is so thin I cant wear it because its so see thru. Should have used a better brand of shirts. Very disappointed! Just a plain crappy tee-shirt!
Hello, I ordered an item in good faith and received the wrong size. All I wanted was to exchange it but after multiple attempts to contact the company via phone and e-mail, I am now disputing the charge and trying to return the item ordered. The quality guarantee is nonsense, the materials used are the cheapest found on the market. Also, they claim to be using Fruit of the loom t-shirts but I am sure these are t-shirts with Fruit of the Loom tags sewn onto them and not the actual t-shirts from this well-known brand. Their customer service is non-existent! I am never again ordering from any campaign ran by this company!
Answer: I found out that I got a quicker response from them when I contacted them through facebook. I am having the same problem since my ship date was dec. 7th, but it is now dec. 15th and I was told that it is still printing. According to the customer service rep. It takes 7-14 days to print which is bs to me since the campaign ended on Nov. 30th and the timeline they gave me doesn't make since. I would definitely contact them on fb though.
Answer: Wish I could. When I tried response to your e mail, it bounced to a site called crystal compass.com. Then displayed site not available. Still haven't received order, and unable to track since site changes numbers and tracking sites constantly. Am still contesting $44.38 w bank, no product received, order promised 10-2-2015
Answer: You should remove the personal information from here... it is public... just saying
Answer: As far as I know, you can't. They don't send any tracking info and are HORRIBLE at communicating. I ordered my sweatshirt around September 20 something and didn't get it until, I believe late October, early November. So I'd say give it a month, month and a half.
TeeChip has a rating of 1.4 stars from 1,766 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeeChip most frequently mention customer service, credit card and poor quality. TeeChip ranks 397th among T Shirts sites.