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Review of TeakWarehouse

TeakWarehouse reviews

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2 reviews
SITE CLOSED
Swallows Cross Farm Whyatts Green Road Doddinghurst
Essex, ESS CM15 0ST, UK
Tel: 01277 355529
sales@teakwarehouse.co.uk

2 reviews with 2 stars

ritaf4
1 review
2 helpful votes
6/25/14
Failed deliveries, waiting in all day. No communication. Calls not answered, likewise emails. One star for quality of furniture and price. One star for excellent deliveryman. Pity the office people can't take a leaf out of his book.
If you like stress and hassle go ahead and buy. Furniture available from other firms .They also posted a review on Trip Advisor in my name that gave them 5 stars with no permission from me whatsover, just lifted a sentence from email that I sent to them about good quality of furniture when it finally arrived , having missed Easter hol, May bank hol and just arriving in time for late May bank hol.
richardt28
1 review
4 helpful votes
4/23/13
I learnt a lesson with this purchase and will not buy a set of garden furniture 'blind' again.

I bought two 1.2 m round tables and eight folding armchairs. On the website,Teak Warehouse give the width of their Thames Folding armchair as 55cm and the height as 98cm, giving the impression of a decent sized chair.

Buyers should be aware that in reality the chairs are quite small. We felt they were more suited to children or small adults and would not have ordered them if we had known.

I have measured them and the 55cm width is to the outside edge of both arms. The internal width or sitting gap is much less at 44cm. The size of the slatted seat is a small 38cm wide and 37cm deep. The cushions provided with the set are bigger than the seat and project in front of it. The height is 89cm not 98cm as stated on the website.

You always take a chance buying something you haven't seen. With such a variety and variability of garden furniture around it is much better to look and try before you buy. Even if it costs more, you will avoid disappointment and a feeling that you have wasted your money.

Customer Questions & Answers

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How can taking someones money, then not delivering the product be anything other than theft. The products are only value for money if you get what you paid for.

By Marty c.
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Hi Phil, I had an issue with this company. Paid up front and was promised delivery on a couple of occassions. The furniture did turn up eventually I'm pleased to say. I have an address on the delivery note which is Swallows Cross Farm, Whyatts Green Road, Doddinghurst, Essex, CM15 0ST. Hope that helps. Lisa

By Lisa C.
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