Target

Aced an order online for pickup at the Target in Fridley, MN. I waited at the Order Pickup counter for 20 minutes while 5 employees worked on 3 registers at the Returns Counter helping out customers that got there well after I got to the Pickup Counter. Not one employee said a word to me. After being ignored for that long I cancelled the order on the Target App and left. This is not the first time I have had or seen issues at this Target. Their customer service is horrendous.

I am a target shopper. I would rather shop there than Walmart. I can't stand Walmart!
In Comparison Target is so much better. Better customer service too. When my Daughter was little she was on very hard to find Formula. My husband and I found 2 large containers there that were cheaper than other stores. I asked someone who worked there, (yes we actually found someone) If they had anymore, at these cheap prices we were sure to buy more. Instead of saying what other store tend to say, " Whatever is on the shelf is what we have." The person politely said sure let me look in the back. We met them at the register and the gave us a whole case, and a discount! Talk about great service! From then on we bought formula there. No matter what I buy online I get it cheaper too. Specially with there pick up in store policy. You can buy online and pick up in store, no shipping fee. Great for school supply's! Of course every store is different but have personally never had a bad experience yet. :) Please shop at Target, Not Walmart. People are so much nicer and chances are things will be cheaper too!

I ordered a chaise lounge for my mother from out of state. Fed-Ex delivered it 4 days earlier than expected and left it on the step in urban Philadelphia! Needless to say she never got her chair. I left instructions on the order to call and not leave it with neighbors or on the front step! IT'S RUDE TO NOT INSURE THAT A PIECE FURNITURE IS PROPERLY DELIVERED! Two weeks later still waiting on a refund and the emails from Target suggest we can keep the item which we never got! She loves target but won't shop there any more. We are really unhappy with this situation!

One of the worst stores I've ever shopped at I highly recommend you do not shop here. Especially if you buy something here and try to return it you get Hassled on returning an item.

I called Target because I was having a problem placing an order. They gave me a number they said was for customer assistance. When I called the number the woman told me I was eligible for a free medical alert necklace and dove into this speil about what it did, etc. I asked if there was a monthly fee. Of course there was. I interrupted her and sais I wanted Target customer assistace. The next person that cam on the line asked if I owned a car. She started rambling on about allthe services I could get, the vast majority of which I already had. If they considered this customer service, they badly missed the Target. I'm going to very desperate it I go back to Target again.

I have been using their online portal to order organic fuel for the past two months, and the experience has been perfect so far. I will not be moving my business any time soon.

I have never been treated so poorly by any corporate office regarding a complaint. Recently I contacted Target Corporate office and spoke with Amy regarding my local South Florida Target store. My family and I have experienced several issues with pricing/advertising and mis-stocked items throughout this store. It is frustrating and inconvenient to have to visit Guest Relations for price adjustments due to employee error. When I voiced this ongoing issue to the Team Leader, he did not care. I emailed Guest Relations and was assured that my concerns would be addressed by store management; they were not. When I escalated my concerns to Target Corporate office, I was assisted by Amy. She lacks professionalism, courtesy, and sympathy. She has NO business dealing with customer complaints. She had the audacity to leave a voice mail that stated that all my concerns were addressed when I emailed Guest Relations. It is obvious my concerns have been disregarded all along. This is evident due to the corporate executive aloof attitude regarding customer satisfaction and loyalty. Target has lost my business. No wonder Team Leaders do nothing to improve issues within their stores; corporate office does not care at all. Word of mouth advertising is a powerful thing. I will share my negative experience with all my family and friends.

Bought a piece of furniture but poor shipping and packing meant pieces were missing. The instructions had a number to call for replacement parts-why they don't use a website to do this is beyond me? So I called on Sat, no dice, only open Mon-Fri. Call Monday, offices are closed on Central Time. Called again, finally get a person, the guy asks me to repeatedly spell every part of my name and address. After 10 painful minutes getting my details, I get to the item number 'oh you need to call this number for that particular part'.
So I'm referred to Target online customer service, more waiting. It took 15 minutes for the rep to find the order number. Sorry, we don't have that part so your options are a refund or call this company for the part.
So here's the deal, all I needed was 6 cams and cam bolts to assemble the piece. Probably 25 cents of parts, it took almost one hour on the phone and 5 different reps. None of whom were able to secure the missing parts or were willing to achieve customer service and get those parts sent to me. All I got was scripted apologies and 'this is how I have to do this'.
So the upshot is I am returning a $450 piece of furniture, which will end up scrapped. Target has to pay UPS $75 in return shipping, all because a company policies and customer service can't get it together to send out 25 cents worth of bolts.

I had a not so great expierence with Target. We recently went on a camping trip and I purchased what I thought was a double sleeping bag. It was advertised as such, with pictures and everything, but when I received the sleeping bag it was just big enough for one person. I went back on the site and the sleeping bag was all of a sudden gone from the site. When emalied and asked for a review I wrote what I did here and was told that my review could not be published. I actually tried to post it about 5 different times and each time it said it was not accepted. I couldn't even take it back because it said that I needed the original packaging, but I had already disposed of it thinking this was what we wanted.

Target's customer service sucks. I had an issue with an item that was sent to the wrong address. Instead of addressing the issue, the lady at customer service told me to keep tracking the package and that I would have to wait until the person returned it back to the sender. So basically, she was saying unless that person returned it, I couldn't do anything about my package and neither could they. But since the package hadn't even shipped at that point, she could have cancelled the order and not have it shipped out at all. I just don't understand the incompetency of their customer service.

HORRIBLE! I ordered a $11 book for a friend and never received a tracking number. They kept lying saying that I would get it, the post office has it, it will take an additional 10 days for the post office which is weird because the post office has NO record of it! I wish they would've just told me they LOST it and saved me a lot of time. They also issued me a refund in the form of a giftcard which is ok since it was $11 but had it been a larger amount i would've got my MONEY back. Safe to say I will NEVER order from them again!