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How would you rate Target?
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Georgia
1 review
0 helpful votes
Follow marlana n.
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I LOVE TARGET
July 19, 2015

Target is a great place to shop at! Honestly, i would recommend any shoppers to Target. I love their wide selection on beauty cosmetics! They even have a page where you can get free samples at! It takes up to 5 weeks to ship it to you but it's totally worth it! LOVE LOVE LOVE TARGET!

Date of experience: July 18, 2015
Florida
3 reviews
3 helpful votes
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Love this store!
March 9, 2015

Of all of the stores, in all of the world- THIS- is my absolute favorite! The customer service is amazing, there is always someone looking to help the customers, you never have to search the entire store for an employee, the stores are immaculately clean, and on top of all of that, unlike Walmart, Target has enough employees to handle the rushes of customers, so no waiting an hour to checkout in one of the 2 lines that are open, and you can actually walk through the aisles with out bumping into 10 people!

Date of experience: March 9, 2015
Georgia
34 reviews
20 helpful votes
Follow Bredna C.
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Target I go there and try finding things no one else has and I usually can find what I am looking for Target is clean place. Better than most; There people are very helpful and show em where to find I usually have to ask where things are. I always like to og where I get good service and I do at Target.

Date of experience: June 25, 2015
District of Columbia
1 review
0 helpful votes
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Today I went to Target to use a gift card that they gave me the scratch off in front of the cage to use it. It turned out that I had nothing with a balance that they had blocked, I spoke to customer service and they told me they need the purchase ticket for the card but if someone He gives it to you, you don't need to ask for the e-purchase ticket and they didn't return the valance, that's not right, I see it as a robbery to the terrible customer service

Date of experience: December 6, 2022
New York
1 review
1 helpful vote
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Poor customer service
January 1, 2020

My bill was paid in full didn't receive a receipt, I called twice in November no one took my case seriously saying they would get back to me and no one did my card was put on hold couldn't use it I already discarded target card & will take my business to Walmart. Thank God for miss Dianne who finally was able to see the transaction a month later that all the other representatives could not see because of their incompetence & lack of concern all they was good at is just transferring me to one rep to another I spoke to 5 people before I actually got someone who knew what needed to be done.

Date of experience: December 31, 2019
Texas
1 review
0 helpful votes
Follow Arturo M.
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Target has a history of selling exclusive items, the main problem is that they issue their exclusives to be purchased only by scalpers. The vast majority of costumers can't get their hands on so called "exclusives" because those items are never available at a decent time, neither Target limit the amount of items that 1 person can buy. Last exclusive they had was available for purchase at 2am! And only lasted for sale for less than 30 min because all the scalpers had their hands on them! It is really ridiculous that Target have those selling practices! There are many angry costumers because they never have anything new to buy at, either, their website or actual stores! They seem to sell leftovers or items nobody wants at their stores. I will not waste my time going back to Target.

Date of experience: October 18, 2021
Georgia
5 reviews
3 helpful votes
Follow Yolanda V.
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I love target.com! Easy to navigate. I placed an order 2 days before Christmas part of it I picked up it store and they had it ready and waiting when I got to the store. The rest had to be shipped since they don't sell some items it store only online. Order was to be delivered Dec24 after 4pm. I got an email saying shipping would be delayed by a few days and my order would not be in on time for Christmas, but to my surprise it was delivered on dec 24 by 9am. Target made sure we got my order it on time. Had a great Christmas day thanks to target services.

Date of experience: August 7, 2016
California
2 reviews
6 helpful votes
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Target has the worst customer support I have ever experienced. I bought Serta queen air mattress and tried it for one night, it deflates every hour and you have to inflate it using the noisy pump they have it with the mattress. Not only this but the mattress releases plastic odor that started me on a series of cough and itchy throat, when I took the mattress the next day to the store for a refund I was told that their policy will not allow for a refund only exchange for a similar or different air mattress. I tried to talk to their customer service but no hope the same answer. I filed a complaint with BBB and I am escalating the issue legally to ensure that no one falls in the same trap.

Date of experience: March 4, 2018
Germany
1 review
0 helpful votes
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I ordered an infant car seat for my daughter on April 27 as she was expecting her baby by C Section on June 1. They are stationed in the Military in Germany and I was given an expected delivery of the item on May 19. The tracking number from USPS since May 3 from Jersey City indicates "in transit". I finally called Customer Service on May 27 as my daughter legally cannot bring her baby home without a carseat. I was told they could not track it and it is assumed to be "lost in transit". I asked for a refund so I could have her go to the PX and quickly buy another seat and I was told that due to a technical error she could not issue a refund and gave me another toll free number to call, where I was given a case number and told to wait for an email to see if the "escalation department" would give me a refund as I do NOT want the seat now. The only thing that is escalating is my frustration. I will be writing to the CEO, Brian Cornell. I have yet to receive my email.

Date of experience: May 27, 2017
Illinois
2 reviews
4 helpful votes
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Dirty Tea makes you sick
December 18, 2017

This is at the Marshfield plaza on 118th Marshfield inside of Target. I ordered a tea from Starbucks inside of Target. Wondering what was taking so long, so I waked to the end and the young lady was adding agave syrup after I requested honey. She was angry I caught her then said its all the same. Then, the water where the tea comes from comes out black/brown, they put directly on brown tea bags and you assume its all tea. Its tainted pipe dirty water your drinking. They are aware of issue and it is not resolved #Beware

Date of experience: December 18, 2017
Michigan
23 reviews
99 helpful votes
Follow Monique R.
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I am an extreme couponer and Target was my jam! I loved getting the products, the gift cards, and the catalinas, but sadly due to their recent stance on the bathroom issue I have had my last shopping experience there. I can't fathom allowing my 12 year old go into the bathroom alone anymore in a store that allows a person to use a bathroom based on what they feel they are. So, if I wake up and feel like I am a horse, does that mean I stop speaking and start nahing, I start walking on all 4s, and get a prosthetic tail? Absolutely not because I would been sent the nearest professional for a psych evaluation. My job is to keep my child safe and if I knowingly can't keep them safe in a store why should I go there? Targets job is sell products not get into social/political issues.

Bye Target, it's been real and this parting is bitter sweet, but I have to go.

Date of experience: May 20, 2016
Ohio
2 reviews
25 helpful votes
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Terrible packing, damaged items
March 7, 2022

Last week I ordered several small jars of various spices, a box of baking soda, a pair of metal kitchen tongs, 3 packs of applesauce cups, and a box of baggies.

All of the items were tossed in a box, with no protection. During shipping, one of the packs of applesauce tore open, and the metal tongs punctured the foil seal on one of the cups. This resulted in applesauce leaking in the box.

The box of baking soda was not sealed well, so baking soda was also leaking in the box. When the mailman handed the shipping box to my husband, baking soda was actually leaking out of that box.

Everything in the order was covered with a mixture of applesauce and baking soda. It cleaned up ok, but would have ruin books or clothing. There was obviously no thought given to packing the order carefully, so all the items were loose and tumbled around during the shipping process.

I won't order stuff to be shipped again, if this is an example of their method of packing and shipping.

Date of experience: March 7, 2022
California
2 reviews
0 helpful votes
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Best store
December 12, 2016

Target is the best store by far. There have been times I go to walmart and they dont have my brands because the location is "low income" areas so they dont carry certain brands.

Target usually is a bit more, but for a reason, they carry WAY MORE brands, Walmart carrys cheap processed garbage 99% of the time.

Date of experience: December 11, 2016
Washington
15 reviews
51 helpful votes
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I shop only occasionally at Target, but I do find some sizes available there not common and occasional deals like when I bought a computer mouse there. Target though at Cascade Station in Portland, OR, has the worst arrangement I have seen for use of electric shopping carts. Both Costco and Winco locations I use do much better.

Date of experience: April 5, 2015
Virginia
3 reviews
0 helpful votes
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Terrible service
December 18, 2019

I was at this store and the service was terrible. This Store acts like they have no employyes like seriously get a grip. I hate this store and everything is WAY oveerpriced like go to walmart instead!

Date of experience: December 18, 2019
North Carolina
1 review
0 helpful votes
Follow Jya M.
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I received a confirmation number and email stating that I order was completed. I later found out that my money was on hold. Once money was on hold and deducted from my account. I was later told that the items is no longer and stock and they are sorry for the inconvenience. It wasn't an inconvenience to take the money out of my account. I also reached out to the store who said first come first serve. How is a item available and order confirmed to be later found out you didn't get it. I wouldn't wish this experience on anybody. It really ruin my day. On top of that taking hard working Americans money and then lying to them. When you are a powerful company you can get away with this kind of business. I would suggest to order from another company when getting the PS5. I personally will never shop at Target again.

Date of experience: March 31, 2021
Arizona
7 reviews
6 helpful votes
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Ordered two like items (hoodies) in different colors. Received one and not the other. Was told the item was backordered, then delayed, then another excuse. Finally after two months I canceled the order. If I had been given other options I could have ordered another item, size or color. Even to the store and got the runaround.

Date of experience: February 15, 2016
Maryland
36 reviews
124 helpful votes
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The brick and mortar Target store is less than a mile from my house. I have to order the item I was emailed exclusive to Target ONLINE because the store doesn't stock it. Fine. But why do I have to go in and out on their extremely difficult website to place an order? The edit cart and check out box REFUSED to high light so you can click onto it. I don't know how many times I removed the item and started from scratch before those brats would FINALLY complete my order! I don't need this crap! I have no problems at Walmart.com (where I can order and complete in a flash) for example. I tried two browsers (Chrome and Edge), and quite frankly if this item wasn't exclusive only to Target, I wouldn't have bothered. If you have patience, then maybe you would have better luck ordering from target.com. Me, I'm done stick a fork in me GONE! This site needs MAJOR ordering experience IMPROVEMENT STAT! Or they will turn customers away!

Date of experience: June 7, 2019
Pakistan
4 reviews
0 helpful votes
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Excellent choice
June 18, 2021

I've been looking for new and trendy apparels for my casual wear home fashion. I never look out for the Target after reading the customer reviews. But believe me after I shopped from target and bought my PJs and t shirts, honestly those reviews now seem to be fake. I was bombed with a huge collection of apparels to choose from. All the fresh arrivals have a mix of decent, trending, coolio choices. I must say Target is doing a great job along with offering discount codes to online coupon sites. I also found $20 Target coupon from couponmonger.com/target-20-off-100. They have valid and working codes.

I am absolutely satisfied with the Target collection of apparels along with working discount codes.

Date of experience: June 18, 2021
RU
4 reviews
1 helpful vote
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Love it
December 21, 2023

In my opinion, way better than Amazon. Got my moneys worth any time I bought something here. Good prices and range of goods, quality is also pretty great. Would recommend

Date of experience: December 20, 2023

Overview

Target has a rating of 2.6 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 8th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+71