I wear a size 18W in clothes. It's certainly not small, but definitely not huge. Yet, when I go to purchase an item online from Talbot's, I have to pay $10 more than a misses size for the exact same item. C'mon, you mean to tell me that y'all used $10 more fabric on a $99 skirt?! Who in good conscience even does that?! Shameful. If you wear plus sizes clothes and you buy from this company, just know you are contributing to their ridiculous pricing policies that actively gauge you and discriminate based on your size.

I'm deeply sadden by Talbot's and their merchandise. I started shopping there back in 2010. I loved the clothes they were very couture looking. Quality was amazing and prices were excellent. Linda Evangelista modeled for Talbot's the clothes were stunning. Now their offering cheap sweaters and tshirts things that are very old looking and have a discount store look. I still have the red suit Linda Evangelista modeled I love it and still get compliments on it. People are always asking where I got it from. I hope they come back again but until they do, I'm afraid I'm done with Talbot's.

I have purchased clothing from Talbots since 1994. While I worked their suits were perfect for my pharmaceutical sales job; after I retired their causal clothing was durable, well made and worth the extra dollars. I hope they stay in business, nothing fits as well as a Talbots cotton T shirt and a pair of jeans; shoes sizes have remained constant and are well made. I have things from Talbots that are 20 years old and still look great.

The quality of the clothes is the best. I've kept clothes I've purchased here for years and they are still in really good condition.

I still have clothing from my first purchase at Talbots in 2006. I have not had any issues with the quality. The leather handbags are on par with Coach and last. I am still using the bags I bought in 2007. I have never had an issue with shipment, customer service, quality, or credit card transactions. The only comment I have is buying 100 percent natural fibers because of pilling-this is due to the natural fiber and not quality. I do not have time to shave my clothes. I am impressed with the shoes, they are very well made and they tend to last.

I have been a customer at TALBOTS for 21 years my payment in March was misplaced. I called Comenity Bank to see what happened to my payment they had no idea I needed to go to my Bank where I have bill pay for them to find out what happened. In the mean time I had to make my payment of 31.69 again plus a late charge of 25.00 if not they were going to file it against my credit. I did not want that to happen so I paid. I sent them everything me and my bank had they would not except that, they wanted more I feel like they just stole my money.
I could not deal with them 5 months was long enough so I canceled my card. I told them to keep the money not worth it.

Talbots does not provide the customers all the information about the shipments charges inside/ outside the US and expects the customers to have read the terms and conditions in their website already. The company does not value the loyal customers. The promotions and sale prices would end up with more than the regular prices.

Karon was exceptional as customer service goes. I had a great time trying on clothes for an upcoming vacation. I really appreciated het hands on and helped me pick out coordinating tops and bottoms
Thanks!

Products are wonderful. However, their service is only one star out of 5. One shoe I ordered runs so small I returned it, however, they never refunded or tracked this refund package. I liked the product quality so much, i went against my better judgment and ordered again. They send the wrong size and now I can not get ahold of anyone. Lost my business.

I just want to say that I shop at Talbot's Outlet about twice a month but recently I have been very disappointed after receiving an email of a sale and when I get to the store they have the same old winter leftovers on sale when they advertise new Spring arrivals on sale. I wish there was a website for Talbots Outlet with the prices listed so I could avoid a long trip to the Outlet. Otherwise, I like the clothing but I feel the prices are very high and there are not enough coordinating fashions.

I called 2 phone numbers when half of my order was missing, they hang up on you because they are too busy. I paid for premium shipping too.

I have shopped at Talbots for over 20 years. Never again. I placed and order on line for unstuck merchandise 2 weeks ago. Have received a different totally bogus story from them every time I call looking for my order. For whatever reason my order stayed in Massachusetts at the same Fedex Warehouse for over a week. No explanation. When I called 3 days ago, I was told that the package was being transferred to USPS that day. 3 days later I called my post office, no handoff from Fedex. I called back today, got the snottiest supervisor in the history of customer service who told me that now my package is showing on a FEDEX truck, but still will not be delivered for several days. I had decided never to order on line again, now I have decided that I will simply not shop at Talbots ever. I work Internationally, so I spend about $8000 a year on clothing. You can bet that I will never spend another dollar at Talbots. They do not deserve anyone's business.

I missed the cut off payment by one hour due to time zone change and was charged a $25 late fee. I called customer service when I receive my statement and noticed I was charged a late fee but they refused to remove the late fee. I think this is very poor customer service…. No leeway at all.

I called today to talk to someone about my account. Not one time in all of the options did they say speak to
An account person. Why can't they include in one of the options the ability to speak to someone. It was very frustrating. It really is a waste of the customer's time to have to get it across to someone that you want to speak to a service representative.

I am very disappointed with the quality of the crew neck sweaters that I have purchased. They pill and they lose their shape after only one washing. Several years ago the sweaters I purchased were a much better quality. I still have some of these sweaters and they have retained their appearance over several years.

Bummed about some of the clothing being really thin- hello cashmere sweaters I'm looking at you- but the quality of the shoes is exceptional-

Very upsetting experience. I am based in Canada and when I signed in for the Talbot membership in one of the Canadian Talbots store, I started getting a newsletter advising me of sales. I ordered a $50 dress online and paid another $15 for shipping... only to then have an additional $19 in "custom fees" to FedEx given that the item was shipped out of the US (something that was never mentioned to me). So a total of $84 for a denim dress! FedEx kept changing the delivery date and location moreover. And when I called the Talbots Customer Service, they could not do anything (not even provide me with a voucher) except a refund if I was to return the dress. I will never purchase anything from Talbots ever