Here’s what consumers have asked with answers from Talbots staff and previous consumers.
The quality of the clothes going back about 10-15 years ago was EXCELLENT. I still have shorts purchased then but they are now showing their age. Purchased similar over the last get years and while they are still $60 the quality is on par with perhaps Walmart
They are easy to reach and cooperative. They are responsive to customer's needs
They are sneaky. Waited over a month for a jacket, returned it and a month later I asked where is my credit. They said they received and put a credit in my account (not what I wanted as I purchased jacket elsewhere) but never notified me they received and I have a credit. In other words, they just keep unsuspecting customers' money and never tell you. I will never shop there again (except to use my credit if I can't get them to credit my card hahaha)