I've bought 3 cell phones, a laptop, and a smartwatch on swappa. Much easier/faster/more reliable than wading through the crap on ebay or amazon.
Great place to purchase a used phone! I am very pleased with the phone that I purchased. The whole buying process was so easy and smooth.
The purchase experience was very fast and easy. The whole thing felt very secure. I will definitely use Swappa in the future to buy another phone.
Phone purchase was painless and easy. Everything arrived quickly and exactly as advertised. Love Swappa.
I came across this site when I was looking for a new phone and its cheaper and in my opinion a much better experience than eBay.
I have purchased 2 phones off of Swappa and both of them were as described by the seller. I would definitely recommend Swappa to my friends.
I have made two purchases on Swappa. Both times I experienced dependable quality and service. I will continue to use Swappa whenever we need a phone!
I had a good experience buying a used iphone
The seller communicated well with me, shipped it safely and fast and the phone was as advertised
This site was recommended to me by a family member and, I have to say, I have had one of the best online purchase experiences ever.
Great experience. Easy to sign-up, immediate updates! Would use again, and will recommend to friends!
I bought an pixel xl after I lost my original on a vacation trip to Columbia. I found a seller, who delivered as advertised. Very happy.
Nice listing categories, luckily bought a brand new apple watch 3 stainless for $240. Shipping is fast sent by seller.
Highly recommend it!
Tried o****p, e**y, and others, but nothing compares to Swappa!
The best for phones, hands down!
I'm so happy to not get scammed ans recieve the product i bought that was super cheap and deceived to my house in a couple days
This purchase was easy & quick & seller sent item right away & in condition as described. Even easier than ebay!
Since 2016, I have been utilising Swappa. I adore how simple it is to use and how soon questions are answered!
Swappa is reliable when it comes to selling and purchasing phones. It's a great website and should be used when needed!
Fourth time using Swappa and it goes over smoothly every time. Perfect website for getting a phone at a discount price.
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.