SwapaLease

My agent Amy Turner was great at the start but after a couple months she's pretty much stopped replying to my e-mails or updating my lease price based on the buyout price which changes every month. They tell you to e-mail them your buyout every month so they can update the price online and keep things current. It would be great if this company honored the package you paid for and does even the bare minimum to keep you as a customer.

Once they receive your money you're pretty much dropped on your own. I've had to call in multiple times to get my price updated and they can't even get their sh*t together on the phone. Half of them know the price has tax, the other half don't so if you're not paying attention your monthly advertised priced could even go up due to this mistake. Which is exactly what happened to me for a month or two I was listed $80 or so per month higher than what it should be.

I gave swapalease a 5 Star Rating because of their performance. My personal manager was Lisa, Ext. 2001. Sie is professional, acts quickly and has a good personality. She had my car on the website very quickly. I used their most expensive package because I needed quick results. And that I got. Following their advice I offered an incentive after 2 to 3 weeks. After that I had about 10 buyers. Lisa responded promptly to all my requests. I like that buyers have to register with swapalease. It felt safe because the buyer had to make a commitment. I would recommend swapalease to other people. Job well done!

Lots of promises "take the most expensive package and 90% your car will sell in 30 days max".

Why, how do you know that. Well easy we post your car everywhere, on our website front page, social media, etc etc etc etc.

Well…NOTHING! Zero. And I cannot find it on website or anywhere.

Mercedes lot is empty…nothing? How!

Be careful did not work for me and they get PAID UP FRONT…NO REFUNDS NO MATTER.

If they had that record I was sold…they would not NEED OR USE A …NO REFUND NO
WAT EXCUSE!

Wow, sign up to contact a seller for additional information (not canned questions) and behold... you have to purchase a premium membership. Unfortunate for sellers and buyers of a lease transfer! Wish I checked this site first...

I tried this for 6 months a complete waste of money and my time. People want your lease for free.and sometimes people pretend you have a deal then they just cancel last minute.

In 2004 I took over a lease on a Jaguar, since then, 4 BMWs, 2 Mercedes, a Land Rover and a Corvette (for someone else). Currently searching for the next lease. I've also found someone to take over a lease on a Porsche. The site is fantastic for those of us who get bored with cars and are not too particular about color or getting something specific. Most of the time, you can get a great deal because someone else put down $2,000-$4,000 to drive off the lot. Start in advance as the process takes time and finding the right opportunity is not quick. Before agreeing to the lease, I highly recommend you do a 3 way call with the leasing company. I've had several sellers who insisted they knew the terms of the lease only to find out that they were wrong. Also, make sure you understand the tax situation fully.

I am having the worst experience with Swapalease! THey make you pay upfront for the services that they apparently provide and the fee is around 300 bucks(non refundable). Once you pay the fee the actualities come out! They literally tell you to keep logging into your account at least once a month else the account is suspended! There is no follow-up whatsoever, even if you manage to find an interested party in the car they do very little to show any enthusiasm for the swap. Its all up to you as the seller to make the efforts in reaching out to the buyer and persuading him to proceed with application etc. Makes me wonder why did i pay a fee of 300$ if its me doing everything?

This was my first experience listing a car on Swapalease.com. I did my research and felt it was worth a try. I worked with Lisa Extension 2001, and she explain everything from start to finish, gave me advice as to what to expect from buyers and the leasing Company, Toyota Financial.

Her knowledge was extremely valuable and accurate, she gave practical advice, very responsive and ethical. I would have no reservations in recommending this service, and working with Lisa.

I was extremely fortunate to have worked with Lisa at Swapalease. She was extremely friendly and knowledgeable about GM Financial and GM leases. This is the first time I've ever used Swapalease or 'swapped' my lease out. She took the time to walk me through each step of the process. She was quick to respond to my emails and I had a buyer call me within 5 minutes of her posting my vehicle on their site. I highly recommend utilizing Swapalease and working with Lisa if you are considering using their site. Thanks again Lisa! :)

I decided to get rid of my car and needed to have someone take over the lease. I contacted Swapalease and spoke to Marc Baker. He immediately and patiently guided me with the process, helped me write the car description/profile, post the pictures, and was always there if I had any questions or concerns. Within a relatively short period of time advertising the car, the lease was assumed without any hiccups. I would highly recommend Swapalease to get rid of your car or maybe to find a good deal.

Waste of money I had my car listed from November till June when I took it down out of frustration and decided to keep the car. Called a few times and had ad updated still nothing. Contacted them today and asked for the ad to be removed and requested a refund to be told I would not get one because I didn't reach out to a specific person she could have made that better well why didn't you do that in the first place? Then was told it typically takes 90-120 days it's been way past that. Then the rep blamed the lack of attention on Covid-19 even though the ad was placed months before the pandemic.

I've transferred out of two car leases now with SwapaLease, and I've had success both times, thanks to my sales representative Lisa Feldmann at ext. 2001. She is extremely helpful, knowledgeable, and responsive. What I will say is that the rates to advertise on their site are definitely very high, but it's one of your only options if you need to get out of a lease on a vehicle. It's important to understand that they are solely for advertising your car and connecting you to potential buyers; after that happens, you are on your own to work with your leasing company and the person taking over the lease. And yes, there are going to be fees through your leasing company as well, but SwapaLease does outline those costs on their site.

NICK WILMERS HELPED ME A LOT! Told me about different packages, listened to my concerns with other lease company. Posted on Swapalease with NIck's help. BINGO. Buyer the first day! I don't have a picture of the agreement; another dealership took over my car's lease - BMW of Silver Springs, Md.