For starters, I take full responsibility for not fully vetting this company prior to calling in and asking a few questions. I decided to call and request more info because there wasn't very much for me to go off of just on the site. I spoke with Nick. He explained the process and made it sound like it was a quick and easy fix and I just needed to pay 150$. I explained my situation, that I had been taken advantage of when actually entering a lease on my vehicle in the first place with zero explanation of why it entailed other than it would make my payments less than hat financing would be. In my situation at the time I was extremely vulnerable and desperately needed a reliable vehicle for transpiration so I agreed. Needless to say, I decided to get out of the lease due to my new job requiring travel and subsequently more miles on the vehicle than would be permitted through the lease. I asked all of the questions I could think to ask and nick very matter-of-factoy answered. As if this wasn't specific to my case (which is what I truly wanted details on) but as if I was just another customer and he was reading a script. Regardless of that, he explained that he would email me some information and I did give him my email. He also said that he would email me an agreement that I would either have to respond with (agreeeing to) or sign by printing and sending it back. Upon saying this, I was under the impression that giving my credit card info for a deal that ultimately sounded great, was a tentative thing based on my agreement. Needless to say that was not the case! After researching this site and reading the inumerable/ endless bad experiences and claims of fraud, I immediately emailed him back and stated that I did not want to proceed and did not agree to any of it. After weeks of back and forth, I attempted to email a customer service rep and again got nick as a respondee to which he continued to dispute my claims and also offer only to "credit my account for the future." Why would I use a site like this again in the future? Particularly when I incurred no fees and actually made money by going strictly through the dealership i leased with. This is absolutely a scam and I feel like the amount of surprise fees in the end would make it even worse. I lost 150$ for absolutely nothing.