I have told so many people about this site! I love being able to find used and new name brand clothes at a great price!
I have ordered a few times so far and will definitely be back for more! Very pleased! Prices are phenomenal as well as the products!
Great looking clothes at amazing prices! Shipping is very reasonable and orders are received in good time. I will continue to shop at Swap!
Every time I have purchased from Swap.com it has been a great experience. The items are just as described and you cannot beat the prices.
I don't know how they keep sending me new clothes but that is all I have ever received! Will use them again and tell others!
I love this site for buying used clothes. Re-using clothing is one way to be environmentally conscious. I highly recommend checking it out.
I ordered a pair of shoes and they was brand new love the merchandise. Thanks I definitely will shop again on this website
I can't get enough of this site! So many "like new" and "new with tags" items to choose from. Huge variety of brands.
Purchased several tops and a scrub jacket. Nice to find scrubs in great condition at exceptional prices. Very happy with everything i purchased.
I have been very pleased with them. They ship super fast - customer service is wonderful and the prices are GREAT! Love them
Swap is the very best, especially for a senior gal who can't get out to shop very much. Love you! Always satisfactory!
All the items I have gotten so far have been nearly new, in great condition, clean, delivered fast -- am a happy buyer!
I was sceptical at first but it ended up being an easy and fast shopping experience after all. I would use again!
They have GREAT customer service, an item I purchased was not in the condition described when they went to ship, refunded me (+) and shipped a similar item at no charge!
Swap.com is a great site to buy kids and adults clothing. All items are in like new shape. Love this site.
Clean, great condition, fast shipping, and at a great price. Makes expensive name brand clothes affordable for our family of 5.
I've used thredup, and the rest. I was pretty disappointed, but swap.com is the best ever!. Plus i'm a young adult.
Answer: I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.
Answer: If you want to sell clothes, all the information is on their website. Basically, they get a percentage and then they pay you thru an existing PayPal account that you set up.
Answer: Hi Patricia, We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at assistance@swap.com yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items. Thank you, Lauren Swap.com Support Manager
Answer: Same here, I sent a box in June and have received nothing nothing saying it was accepted or rejected absolutely nothing. I've sent 5 emails and nothing. I will be contacting the better business bureau as well.
Answer: I don't think so. I've sold and from my experience it varies. The things that I thought would sell first, haven't sold yet. It varies by what people are looking for at the time. I've bought all different seasons at random times. I buy by what's a great deal. When selling, group like items together. I've noticed multiple things sell first.
Answer: Hi Jo, That is correct. You can return items that do not fit as long as you request the return within 30 days. We will send you a pre-paid UPS shipping label to send back your return free of charge. Once the return is received, we will refund your card within five (5) business days. If you have any further questions, please do not hesitate to contact us at assistance@swap.com. We are happy to help! Best, Matt
Answer: There's no way for them to go over prices. They have to see the items and determine from going over it, if it's acceptable, once it's accepted, then you have to determine the price you want to sell it for. You could try searching on their site for similar items and see what they are priced at. I did notice when pricing my items that I'd get a little notice with recommended prices, which was very helpful. I didn't have a good experience selling but many others have. Make sure you take pictures of your items, that's very important. I appreciated that their site is set up to allow you to take back your items if you changed your mind about selling them. I'm in the process of getting back my items. Hopefully it works out well and I get all my items back.
Swap.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention customer service, store credit and good condition. Swap.com ranks 1st among Swap sites.