Swap.com

I first purchased a few items for my 5 year old daughter with Swap.com, and I was completely impressed with the wonderful quality and great condition the items were when they arrived. My daughter loved them, and thought they were actual all NEW items, because they looked new, not used. Then I shipped them ALL of my maternity clothes to sell on Swap.com. That was so EASY and hassle free! I have pretty much sold all of my maternity clothes. A few weeks later, I placed a second order for my daughter (mostly skorts) to wear this coming spring and summer. She was absolutely thrilled when she opened the box. If it wasn't January and 30 degrees outside, she would've had them on! Swap.com has saved me hundreds of dollars, and has paid me money for maternity clothes that would just be sitting in my attic. I love SWAP.COM!

Oh my gosh, I am so relived I came here. They were stealing my clothing too at first I was assuming maybe it will process later. Due to the amount of time but then I notied my designer items never made it. I sent in alot if brand new Kate Spade and then brand new Birks never made it. They had the nerve to tell me, If I did not feel comfortable sending it in then I should not of sent them. I was speechless but the other items made it through to processing. So I asked if they have cameras and of course they said no

I sold and bought on SWAP last year at the recommendation of a friend. The items I sent in were not brand new, but in very good used condition. I kept track and several were rejected, but I expected that. It took 2 months for me to receive notification that it was time to price my items. That bugged me a bit, but they were sorting and taking pictures and i certainly was not the only one. I have returned items and received my credit in a timely fashion and the money earned was posted to my Paypal account. There were not problems that I was aware of. However, this year when i wanted to send another box 7 weeks ago, I found that the site was shut down for inbounds and has been so for the past 7weeks. So, I am not sure what is going on and this is no way to run a business.

First time buying here. Sizes vary greatly among different brands and none of the pants fit me. In addition, 4/6 items looked very worn out. I tried to return them for a refund but the return was automatically processed as store credit. I called the customer service and they tell me that THEY DON'T GIVE A REFUND unless the items were sent damaged or incorrectly. So, even after trying this store once and realizing I will not buy anything from this store again, I will never get my money back. I believe this is a SCAM making people try buying things from them, then once you spend your money, they profit regardless of product quality or your satisfaction. STAY AWAY!

I liked Swap.com when I shipped them my first box two years ago. Now I do not like their new policy. 1. They set the selling price too high. 2. Some of their staff abuse the loophole of the policy of the rejected items.

Swap.com will not show the pictures of the rejected items to the seller if the seller selects to recycle them. Some of their staff could just take some items for their own use but claim those items were rejected after their inspection, and those rejected items were gone for recycle.

I sent them 2 boxes recently. I found 4 AF girl's clothes were rejected in the first box, but I know one jacket was in very good condition because my daughter only wore it a few times. Among the rejected items from 2nd box, there are two brand new items in the original packages, one pair of Ann Taylor brand new pants. I did not see any reason that those 3 items could be rejected. I only can guess they were stolen.

I used to actually be able to make a living doing swap. However, theyve upped their percentage rates of what they get it with no benefit to the seller whatsoever. They keep shutting down so that you cant send boxes in, limiting the amount of boxes you can send in. They say theyre going to give you an update they never do, change policies without updating. This company used to be five star company, the only reason I didnt give it one star is because Im hoping that they improve their service

This is such a great site, and this is a great way to save money on great products! Everything came clean and fresh, and everything was carefully packaged separately. They have a ton of things to choose from. They have lots of ways to search and find what you are looking for... From New With Tags, Like New, Good Condition, and Fair Condition... to Children's Clothing, Toys, Baby Gear, Maternity Clothes, etc. I would definetly recommend this site to moms and dads, other grandmas and grandpas, to other family members, and friends! Enjoy "swapping"!

Not sure who is educated or not educated the people who shop there or the people who run the site, their prices are very high, I raised all my children on resale and no way would I pay $3.00 for a Garanimals top, they are $3.88 new, come on not everyone out there is that dumb, Gymboree clothing all has dates 2015 line is going to be worth more then the 2005 line but they do not disclose the dates on the Gymboree line, Childrens place clothing is cheaper new on their website then used on this site, educate yourself people or be ripped off.

I have ordered from swap.com 10 times. This is the first order that had a problem. I ordered a pair of shorts that stated the size was Youth size 8. When I received the item it was actually a size 5. Which will fit my son. I do not feel like going through the hassle of returning the item. So now I have a pair of size 5 Nike shorts that are useless to me. I hope in the future that swap.com staff pays closer attention to the size and lists them correctly. This will stop me from ordering in the future. Just disappointed that closer attention wasn't paid to the size. I would like to be reimbursed for the mistake just don't feel like I should have to return the item, wait for it to be received by swap.com then have to wait for the credit. Why should I have to go through all of the trouble when clearly the whole situation could have been avoided had their employee paid more attention in the first place.

About a month ago, I saw an advertisement on a social media site about Swap.com and I ignored it. A few days later, I saw it again. I looked it over, and was frankly was a bit skeptical. A few days later, I saw it again, and figured that I would try it out (after all they were offering a complete refund if I wasn't happy). I thought I might buy 1 or 2 polo shirts. I bought 7 and the week after, I bought another 3. I love Swap.com. Give it a try; you have nothing to lose.

I ordered about 17 items. After a few emails asking for the status, they sent about 10 of the items. I continued to email asking them to cancel the remaining items and refund the remaining balance with absolutely NO response. I sent a final email explaining my next move of contacting my CC company to open a dispute and also the BBB and again NO response. Thus, I followed through to get my credit on my CC and now alerting others to the issues. I used to like them but something has changed and certainly not for the better. I will not order from them again.