Swap.com

WOW, Your site's the best! I was browsing around the web to find a place to buy my grand daughter clothing that wouldn't break the bank lol and whoa and behold Look what I found! What a great idea. I live in Maine and my grand daughter lives in Kentucky and it's nice to send her a box from me here and there. You know when she least expects it. I love surprising her and with your wonderful site I can get her tons of stuff and send her a bigger box. Thanks #swap.com

Surcharge for high reject rate in inbound 1Z*******E*******491.
They charged me a bunch of these and then listed all my brand new item which are still on there site and selling them stole half of my order which was the same brand new item I shipped in.
I have pictures of all my brand new pieces and there all identical. My clothing store shut down so I figured I would try them and all they do is sell all my clothes and charge me surcharges and as we speak I have 1 dollar in store credit after sending them a 1000. 00 a thousand dollars in brand new clothes lmao. What a rip off and they steal and then charge you a sue charge on top of it and I have more proof!

swap.com... love the items on this site. Site is hard to navigate, When I tried to see the items I had in my shopping cart, it did not display well. There were several items I did not want in it and I did not see a way to remove them. You should make the site more user friendly. Did not see a checkout link.

I truly mourned the death of swaptree/swap.com. At it's heyday it was nothing short of phenomenal! I loved it! This new incarnation with the Valet Service is a joke. It's a consignment shop. The positive side is that it is a shop with an online presence (not a new thing). But the difference between it and your local consignment shop is that you have to pay shipping to get stuff to them, you can't disagree with them, if they don't like what you send you have to pay to get it back, you have to pay to have the things you buy shipped to you. You have to pay to have them store your stuff that doesn't sell or pay to get it back. Just like a consignment shop only less convenient and more expensive.

Their supply of available clothing is PHENOMENAL! All price ranges, all sizes, all colors - you cannot beat their selection. They have a 100% refund policy - which is great, because I've had to send a few things back because they didn't fit. I have had the pleasure of selling several items - didn't make as much as I had hoped, but better than nothing!

Horrible place to sell items, even worse customer service. Takes months to even get your items online, then they keep all the money and charge you fees. You give them your items and by the end they give you nothing!

I've shopped the swap site several times in the last year and LOVE LOVE LOVE Their prices! (Except for shipping fees. Seem stupid to get a few pieces of 2nd hand clothing and have to pay shipping fees. So sign up to their site and you'll receive updates of their sales and look out for the emails that have the free shipping promo code!) If you like clothes and for garage sale prices then go check out their site! You'll find awesome deals and receive your items wonderfully packed withe each item separately bagged for it's safety!

I love buying clothes and toys from this site. Because sellers set their own prices, some finds are better than others. I have gotten some great clothes (and toys) for a fraction of the cost I would have spent if I had bought them new. There are some maternity and nursing clothes that I just couldn't see buying for full price so I could wear them for a few months. I love that I could have more non-essentials without paying a full price for them. I have been very pleased with the quality of items I have received. This will continue to be my go to site for clothes.

Ive ordered 3 time from this site and the merch has been really good quality... I tend to lean towards vintage items and this sites selection is excellent, shipping is really fast, the prices are unbelieveable. Highly reccommend

I have sent a box of items a few month ago. First it took them 2 months to process my box, second they rejected half of my items(including a brand new dress with the tag still on) mentioning they were damaged and had pet hair! I do not have any pet at home, and I prepared the whole box with care, washing, ironing and using a clothes bag to protect them...! I ended up donating a lot of my ietms as too costly to return, they say they will donate the amount to the charity of your choice but I never got asked about my choice of charity. Anyway, at this rate I would have rather brought the items to donate myself at my local charity shop!

I am seeing more posts that are unhappy with the selling process than the buying. I tend to agree. I have sent several boxes to swap since June & have yet to make a profit. The shipping fees & selling fees eat into any profits. The inspection process is inconsistent & I have had brand new items marked as fair condition. So far not impressed with the selling process on swap. & disappointed that I have not seen any profit since June that wasn't eaten up by shipping & fees.