website thubmnail of Swap.com
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Michigan
1 review
0 helpful votes
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Amazing Online Store
March 14, 2016

I love that I can buy used to new clothes for super affordable prices! The clothes are in great condition and I receive them quickly. I am on a budget too so it's great to get nive clothes for awesome prices. Thanks

Date of experience: March 14, 2016
New York
1 review
0 helpful votes
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Saved a lot of money.
September 21, 2016

I loved all my purchases from Swap.com, l purchased all my daughters maternity clothes and they were all high end quality and expensive name brands. I also purchased high end baby clothes for my grandson at a fraction of the price and everyone was in excellent condition. I highly recommend this site to everyone

Date of experience: September 21, 2016
Arkansas
1 review
0 helpful votes
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I am addicted to Swap.Com. Seriously. I buy all of my daughter's shoes from their site. ALL OF THEM. They have all come to me in great condition for 3/4 the price I would pay in stores. I also buy a lot of my daughter's books from Swap. Again, they come to me in great condition for a FRACTION of the cost. I wish I could keep this site all to myself, but then I would have no super awesome things to buy! Seriously, go check it out!

Date of experience: January 21, 2016
California
1 review
0 helpful votes
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I love the easy and convenient Amazon checkout. The clothes were nice and individually well packed when they arrived. Even the good condition clothes were nice and looked like had just been washed, barely used. Great variety and filtering options to narrow surch down. Things go on sale often. Yhe best for me is the free shipping that I have been able to use.

Date of experience: February 10, 2016
North Carolina
1 review
0 helpful votes
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I happened to see a suggestion post about Swap.com on Facebook and decided to check them out. I'm very glad I did! I found quite a few plus size tops I wanted and had to narrow my list down to just a couple to see what kind of stuff I would get. I got 2 shirts for me and a polo for my hubby, all brand new with tags, all for under $20. I love how you can really narrow down what you're looking for with the filters. The prices are great, even on brand new stuff and there's a lot to choose from. I also got a brand new pair of capris for under $10! I will definitely be ordering more!

Date of experience: May 12, 2017
New Jersey
1 review
0 helpful votes
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I recently purchased both Victoria Secret, Nike and Justice for my daughter, I was extremely pleased with the quality and packaging. The clothes were in excellent condition and the price was beyond AMAZING! This is a must stop Shop for people looking to save on top Brands! I buy all my workout clothes and most of my daughters clothes on this site! Check it out!

Date of experience: January 27, 2017
Alabama
1 review
0 helpful votes
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Great Site
April 1, 2016

I'm so happy that I came across this website. I just received my order & everything looks new. My order came on time & each item was folded & packed neatly. This will def be my go to website from now on. 5 star

Date of experience: April 1, 2016
Texas
1 review
0 helpful votes
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Easy online ordering and pleasant web experience. Ordering was fast and delivery just as fast. The packaging was tremendous and professionally done. I would recommend swap.com and look forward to ordering from them again. You just don't find online shopping this pleasant and easy anywhere on the web. Thank you for the wonderful experience.

Date of experience: February 21, 2017
District of Columbia
3 reviews
26 helpful votes
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As i was browsing the internet to find an online thrift store, i ran into swap.com and gave it a try. I am glad that i did because not only does it save on my work clothes but my outgoing clothes as well and now i am hooked it is well worth it. THANK YOU SWAP.COM for an amazing experience...

Date of experience: August 19, 2017
South Carolina
1 review
0 helpful votes
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Awesome...
January 5, 2017

I found swap.com a few months ago. I ordered Dec. 28th. 2016 and just got my package. They shipped fast plus everything in the store looks close to brand new. I love swap.com. Its where I got my sons clothes and toys for his birthday. Its a good place to shop..

Date of experience: January 5, 2017
Indiana
1 review
2 helpful votes
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Great experience!
April 5, 2017

I purchased items from swap.com and was very pleased with the service. I ordered about 40 items for a very reasonable price and shipping was very fast! Like within the same week. I was so pleased with the clothing when the box came that i went on the website and made another purchase of about 40 more items and once again was very pleased! Even my kids were excited about the items I found them on there!

Date of experience: April 5, 2017
Alabama
1 review
4 helpful votes
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My order got here really fast, in great packaging and with such a friendly note! I am very impressed with Swap.com. My DVD was in excellent shape, I highly recommend ordering from them:)
FH from Alabama

Date of experience: December 2, 2013
Washington
1 review
1 helpful vote
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Absolutely love this site. Amazing selection of clothes and shoes. Never had any problems with shipping or returns. And as I told them, if it wouldn't be for this service, I don't think I would be able to afford nice clothes for all my kids if I I would have to purchase everything brand new, especially now with my being SHM and only my husband working. You can find even new clothes here for a lot cheaper. And they have A LOT of different brands, too. Super blessed for finding out about this website.

Date of experience: August 29, 2015
North Carolina
1 review
1 helpful vote
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Excellent service and merchandise! Definitely ordering all my little one stuff from Swap.com. Clothes are in EXCELLENT condition, next to brand new. Shipping was super fast, definitely recommending to everyone. Try, try, try, shop, shop, shop, please promise there will be no regrets.

Date of experience: November 14, 2014
Nevada
1 review
8 helpful votes
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Interesting!
August 16, 2017

I used to consign w/Swap but they were too picky. They still apparently have some of my clothes that I sent in over a year ago but hadnt sold much. I also stopped shopping there too but decided to buy a few things for my children a few days ago. As soon as I bought something, the clothes that I had sent in over a year ago miraculously started selling again! A coincidence? Sounds kind of suspicious to me. I wont ever send anything else in bc its a waste of time and money.

Date of experience: August 16, 2017
California
1 review
1 helpful vote
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I love that the site is so easy to use, the prices are great and the quality for being pre-owned is really good. I shop for myself and my kids and have yet to be disappointed. I tell everyone I know to check out the site, your bound to find a great deal!

Date of experience: May 23, 2016
Wisconsin
1 review
0 helpful votes
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The coat I ordered came exactly in the color, the size, the style as shown in the picture. It fits great and feels (and smells) like new! The price is unbeatable! The time of delivery could be a little faster, but we live far out in nowhereland, so we are used to late deliveries. I already recommended swap.com after one day!

Date of experience: March 22, 2017
Missouri
1 review
1 helpful vote
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AMAZING
December 25, 2016

I found this website by accident. Feel in love with it immediately. I have received several orders and the items for the price, AMAZING. I will continue to shop with them. I really don't want to share this site with anyone else because they might order what I wanted. Just kidding. I have shared with my daugher-in-laws. The people who work on this site are making strangers life a little better. They deserve a huge applause and a big Thank you. So Thank you so much. JH

Date of experience: December 23, 2016
Idaho
2 reviews
0 helpful votes
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My Chic Hat arrived quickly & in perfect condition, it was not crushed or creased! I'm very pleased. The quality was superior. I wear a large hat size & it fits perfectly. I recommend Swap.com to all my Friends & Family. I also left a 10 rating w/BBB.

Date of experience: June 29, 2016
New York
1 review
0 helpful votes
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I was looking for a gently used coat for an outdoor trip. Found three items on the site and chose one which I bought for a tremendous price. The item was shipped and I received it within days. The coat was perfect and looked brand new, Columbia for $15!

Date of experience: May 14, 2017

Overview

Swap.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention customer service, store credit and good condition. Swap.com ranks 1st among Swap sites.

service
142
value
137
shipping
136
returns
91
quality
128
+54