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Sundae Muse has a rating of 3.5 stars from 497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sundae Muse most frequently mention customer service, great quality and fast delivery. Sundae Muse ranks 1935th among Women's Clothing sites.
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I believe that for an exchange there should be an option to get money back
Ordered to Sweden where i live and never had a fast experience like this from overseas, took less than 5 working days for both of my purchase. And im overexcited for next swedish summer to wear them! Happy costumer here!
La matière est très chouette
Elle tombe bien!
J'ai prix du 10 car je fais du 38 et je fais du 85 c
Et. C'est un peu grand.
Je conseille de prendre une taille en dessous
Hi Kelly,
Thanks for your review and we're glad that you love the material of your dress.
Lots of love x
Amazing! Love the dress, it fits perfectly and is a gorgeous colour. Great price too! Didn't have to wait too long either!
Hi Sam,
Thank you for leaving an amazing review. We are happy you love our clothes. We are looking forward to you shopping at our store again.
Lots of love x
Very quick and Easy I saw the product on Instagram and clicked the links and it was mailed to me very fast
Hi Emma,
Thanks for leaving an excellent review. We're glad that you found us on Instagram and your order was shipped right away.
Thanks so much x
Hi Maree,
Thank you for your amazing review. We are happy you love the dress you ordered and that you received it quickly. We are looking forward to you shopping at our store again.
Lots of love x
Clothes are absolutely beautiful. Shipping took longer than expected for express shipping but they are receiving an influx of request so I can understand that.
Hi Leah,
Thanks for your great review! We are happy to hear you liked our dresses. We look forward to you shopping with us again.
Thanks so much x
I had amazing service from Jonah super fast and very kind responses :)
Hi Kalani,
Thank you for your amazing review. We are happy to hear that our customer service team was able to assist you.
Lots of love x
Ma commande n'est pas du tout à la taille adaptée, la qualité est médiocre et la robe est arrivée en chiffon.
I wasn't 100% sure how the clothes would be, but they are great quality and they were delivered super fast! The sizing is accurate and it all fit perfectly! Would buy again :)
Hi Jordy,
Thank you for leaving an amazing review. We are happy you like the quality of the clothes you ordered and they fit perfectly. We are glad they arrived quickly. We are looking forward to you shopping at our store again.
Lots of love x
There are not so many midi items in the collection
Hi Alexandre,
Thanks for leaving an amazing review. We're glad that your girlfriend loved the dress. We try to restock our items within a few weeks of them selling out. You can sign up for a restock email notification on the product's page.
Thanks so much x
Love the fabric and cutting of the dress. I'm an oversea buyer from Malaysia and I'm very satisfied with the helpfulness of the customer service in helping me confirm my size.
Hi Zoey,
Thanks for leaving an excellent review. We're happy that you love the dress you ordered and our customer service team was able to help you get a perfect size. We look forward to you shopping with us again.
Lots of love x
Hi Laura,
Thanks for your amazing review. We're glad that you're happy with your order.
Thanks so much x
Highly recommend this site. I will be back, fast shipping. Quality product.
Hi Muyoka,
Thanks for your amazing review. We're glad that you love the quality of your order and you received it quickly. We look forward to you shopping with us again.
Thanks so much x
Very impressive timing on receiving the order. The dress was as described online.
Hi Zush,
Thanks for your amazing review. We're glad that you love the quality of our clothes and your order arrived quickly. We look forward to you shopping with us again.
Lots of love x
Apart from the delayed delivery everything went smoothly. However, based on tracking info my order was meant to arrive two days ago. Despite this, my order remains at Melbourne airport (quite far away from Perth).
Loved all my items and the customer service was fantastic! Thank you Kofo for all your help! I needed these items for a vacation coming up and could not be happier with my purchase! Thank you again!
Hi Maha,
Thanks for your amazing review. We're happy that our customer service team was able to help you with your request and that you are happy with what you received. We look forward to you shopping with us again and enjoy your vacation.
Thanks so much x
User friendly, cute dresses, easy website to use
Loved my dress I received, came super fast and great quality
Hi Sara,
Thank you for leaving an amazing review. We are happy that you love the quality of the dress you received and it arrived quickly. We are glad that you had an easy shopping experience with us. We are looking forward to you shopping at our store again.
Lots of love x
User friendly, cute dresses, easy website to use
Super happy with my purchase! Sizing was perfect and great customer service. Shipping was super fast and the material and quality of the dress is just lovely. Definitely purchasing more!
Hi Kristina,
Thank you for your amazing review. We are happy to hear you love the quality and fit of your dress and our customer service team was able to resolve all your inquiries.
Lots of love x
So easy to use. Love the UK delivery estimate - reasonable pricing and no surprises!
Hi Giada,
Thank you for leaving an amazing review. We are happy that you find our clothes unique and that you had an easy shopping experience with us. We look forward to you shopping with us again.
Lots of love x
So easy to use. Love the UK delivery estimate - reasonable pricing and no surprises!
Answer: Very easy as Sundae Muse has live customer service agents 24 hours a day, 7 days a week available through live chat and email love@sundaemuse.com
Answer: I had ordered £200 worth of clothes here and they had came it perfect time and in perfect condition. The quality was amazing and the clothes looked exactly how they did in the picture.
Answer: A legit company! I have never had a problem with this website and i don't know what these negative reviews are talking about.
Online fashion store based in Australia!
We ship worldwide. Follow us on Instagram@sundaemuse
Hi Ida,
Thank you for leaving an amazing review. We are happy to know the clothes you ordered fit you perfectly and they arrived in Sweden quickly. We do have regular promotions, and if you would like to join our VIP mailing list, we will definitely keep you in the loop. We appreciate your feedback and are always looking for ways to improve.
Thanks so much x