Sundae MuseReviews 497
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Sundae Muse Reviews Summary
Sundae Muse has a rating of 3.5 stars from 497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sundae Muse most frequently mention customer service, great quality and fast delivery. Sundae Muse ranks 1935th among Women's Clothing sites.
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Fabulous dress. Fits perfectly. Great communication and fast delivery. Would definately buy from again.
Hi LM,
Thanks for your amazing review. We're glad that you like our website and you enjoy your shopping experience with us.
Thanks so much x
Hi Grace,
Thank you for your amazing review. Our team is working really hard to create great designs and we aim to deliver them within the promised timeline so we’re glad to know that we’re able to make you experience both. We’re looking forward to serving you again in the future
Lots of love x
Hi Ella,
Thank you for your amazing review. Our team is working hard to continuously produce dresses for our lovely customers and we are so happy you find them pretty and different from other dresses. We will be taking note of your feedback regarding adding more accessories and bags and will forward it to our team.
Lots of love x
The Evian dress arrived super quickly and was exactly as advertised on the website and exceptional quality. Had to return for another size and the staff went above and beyond to help me, super understanding and ensured I was satisfied. The new dress arrived even quicker than the first and fit like a glove. Couldn't be happier with my experience with Sundae Muse! Would highly recommend :)
Hi Maeve,
Thank you for leaving such positive feedback. We are really pleased to hear that you love the quality of the Evian Dress and it arrived quickly. We're also delighted that you had such a great experience interacting with our customer support team. We are always trying our best to make your experience memorable and we're glad that we've achieved it. We look forward to serving you again.
Thanks so much x
Super cute product as pictured and described
Sizing was perfect (super helpful sizing guide)
Super fast delivery
Hi Lucy,
Thank you for leaving an amazing review. We're glad that you love our clothing, received your order quickly and got your perfect size. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We look forward to you shopping with us again.
Thanks so much x
Very bad would not recommend buying from these guys
Hi Zoe,
Thank you for taking the time to leave an amazing review. We are really pleased to hear that you like the variety of dresses we offer. We'd love to continue providing great service to awesome customers like you and we look forward to serving you again.
Thanks so much x
Hi Betty,
Thank you for your amazing review. We’re so glad to hear that you like our clothes, and our customer service team provided you with great service and helped you out with your inquiries. We are looking forward to you shopping at our store again.
Lots of love x
I purchased a few sets from Sunday Muse and they arrived quickly! When they didn't have one item in stock I requested a refund and it was dealt with quickly. Their customer service was amazing and they followed up again to make sure everyone was smooth!
Will be repurchasing in the future
Hi Annie,
Thank you for taking the time to leave an excellent review. We are really pleased to hear that your order arrived quickly and you were refunded for the out of stock item. We're delighted that you had such a great experience interacting with our customer support team. We look forward to serving you again.
Thanks so much x
As my tittle says they sent wrong colour and I was told that the colour I ordered is sold out. It's kind of suspicious that they sent wrong colour on purpose. I anyway decided to keep it because I'm too busy to go to post office and return it.
The online customer service is very helpful, stuff try to answer all my queries and able to provide me the length of the dress. Size are quite accurate which is same as the size guide!
Hi Vivian,
Thanks so much for leaving an excellent review. We're delighted that you love our styles and our customer service team was able to help you with your sizing questions. We look forward to serving you again.
Thanks so much x
Ordered 3 dresses. All were poor quality (thin materials, threads loose) and mostly poor fitting.
One of the dresses was transparent and another had the zip pucker and stick out on the outside under the arm, scratching my arm
Wouldn't recommend purchasing from especially given dresses over $60 should be decent material and fit.
Given the loose threads and faulty stitching around zipper I will hopefully receive a refund as I am not interested in store credit as I haven't found other styles I'm interested in and don't believe quality will be any better.
I just tried to put on the dress, the button fall off and detach from the hook (crack off from the hook that is connected to the thread)
Hi Prair,
Thank you for sharing your valuable feedback. We pride ourselves on the quality of our clothes and we are sorry that you were disappointed on this occasion. Our team has reached out to you via email regarding the faulty button so we can resolve this issue. If you could please respond together with photos of the damage, we’ll be more than happy to look into it for you.
We’ll take this as an opportunity to improve moving forward.
Thanks so much x
Hi Ebony,
Thank you for such amazing feedback! We strive to deliver orders within the promised timeframe and we’re glad that you received your orders fast. We hope to serve you again in the future.
Lots of love x
It was the first time I ordered dresses from this store.
The staff is very friendly and helped me to choose my size thank you very much for your patience xx.
The package arrived quickly and everything was perfect for me! I am very happy.
Hi Evgeniya,
Thank you for leaving an excellent review. We’re pleased to know that we’re able to provide you with a great overall experience on your first time shopping with us and that our customer service team was able to help you out in choosing your size.
We work hard to get orders shipped out and delivered promptly to our customers, so we are really glad that you get to experience that. We look forward to you shopping with us again.
Thanks so much x
Hi Grace,
Thank you for leaving a review.
Lots of love x
The two dresses I purchased are beautiful! Both an amazing fit and perfect for a day with friends or a night on the town. Couldn't be happier with the service and the products. Xx
Hi Olivia,
Thank you for leaving an excellent review. We’re glad that you’re happy with the service you received from us. We are happy that you love the dresses you ordered and they fit perfectly. We look forward to serving you again.
Lots of love x
Hi Ela,
Thanks for your excellent review. We are happy to hear that you already received your order and you like the quality of the dress. We look forward to serving you again.
Thanks so much x
Hi Ella,
Thank you for leaving an awesome review. We’re glad to know that you’re happy with the variety of dresses we offer. We’re actually looking to add more designs in the future, so we’re looking forward to your next shopping with us!
Lots of love x
From the business
Online fashion store based in Australia!
We ship worldwide. Follow us on Instagram@sundaemuse
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kate,
Thank you for your amazing review. Our team is working hard to continuously produce dresses for our lovely customers and we are so happy that the dress you ordered fits perfectly and was delivered quickly. We look forward to doing business with you again!
Lots of love x