Sublet.com

This company is absolutely not living up to their claims. I literally went through every listing they had in Bergen County and IF someone did answer me I was rudely hung up on and not one single email was returned. I ended up having to dispute the charge. It sucks because I really need a month to month lease and they had me hoping I could find that. Just a huge disappointment. I recommend not wasting time on this company. I venture to say it's a scam.

I really looking seriously for an affordable accommodation. Once I found something interesting and tried to send a message for some question to the landlord the site ask me to buy subscription. Otherwise I cannot keep in touch with the landlord. In most cases the money is wasted for nothing because of there is no warranty someone will replay or all the accommodation are seriously posted. It feels really like a scam for me.

I had an account for about two weeks. During this time I reached out to several listings. Some of the listing were email only and others had phone numbers. As I began to contact the phone numbers I was shocked to find they lead to a leasing agency or apartment leasing office, who had no idea of what I was talking about. Finally I reached out to the support team for assistance. I emailed them and called. Neither got a response. After spending $19.99, no responses by the listing property owners or support my overall thoughts are as follows. This site is trash!

Be careful of this site, and especially cautious about sending personal information or money. Some advertisers may not be genuine.

Diane at Sublet.com returned my calls and she followed up with my complaints. She did a good job to maintain future relations so I will post rental properties with them again.in future.

There is no access to contact information unless you pay a quote for service" fee. The free ones or a bait and switch situation. This feels like a scam. There are free sites out there to find rentals. Why would I pay a fee?

I paid the $17.95 fee for three months to find a sublet in Tokyo. On a search for something $1000/month or less all I got were two landlords, who had the same ads listed for the last six months: Lavender and Beatrice T. I actually got a reply from the latter person so I sent her a response with some questions - no further response. Lavender never did respond. I am going to dispute the fee or get my money back thru my credit card bank.

There are much better ways to find sublets. Nearly all of the posts that *you* will find on Sublet.com are nonexistant. They'll never respond no matter how many you message. Most likely because they're culled from other websites. But potential subletters will contact you. The unfortunate thing is that you don't want to go to those subletters.

I mean the title says it all. Why would you make tenants pay for searches. It is not a very enticing business to work with.

I used sublet.com last week to find a short term rental. I was a little confused about paying but it was that much so I did. Create a profile and let it sit for a day too. Landlords began contacting me in an hour. I found a place in a week after seeing it worked well for me.

I wrote this email to the CEO of sublet.com today:

Mr. Howard,

I understand that I am only one person who will perhaps net your business a couple dozen dollars, but I thought you should become aware of the fact that some of your employees may think that my money does not add up to the success of your business.

I've used your services before and I have paid for your services before. I just reposted a new room for rent on your website and called your number to "upgrade". There was no one to answer and I left a voicemail.

Someone from India called me and I, with a former Cyber Security background, refuse to provide my credit card info to anyone who initiates a call to me.

Making this potentially long story shorter, I was transferred to a "supervisor" in NJ. Still concerned with giving out my credit card, I asked a couple questions to that supervisor, such as "where is your company headquartered". That supervisor then told me that she would not spend time with me on the phone for $20 because there were clients paying you thousands of dollars to advertise.

I wonder if this is how you feel your employees should help your potential clients.

I was not aware of this user review of your company.

I tried using this platform to sublet my room, but it's not worth the money they ask for. I had to pay $20 just to message a potential subletter. Then they ask for MORE money when you want to post a listing for a room. You can "upgrade" your account to have your listing seen first, but I decided not to waste any more money so I have no idea if my post is even being seen by anyone. Definitely NOT worth spending any money. Like seriously do not waste your money with this platform. There are plenty of free sites to use.

Sublet.com kept sending me some "potential" hit on my rental listing, but no contacts from any potential tenants. Then, they encourage me to pay for the premium membership and promise better coverage and marketing... no leads at all. For NYC, still use streeteasy.com, this will not bring you any renters.

My assumption is that I list my unit for, the past 3 months, never get one client.
And you have a lot of people looking for apartments? And top of that they are.
Put up more than what landlords, are asking for! Something is wrong with that.

Picture, I would hear a next owner experience!

No activity on the website. IF you find something it will let you write the message and as soon as you want to send it it will tell you to pay about 35$. Otherwise its full of scams but that seems to be pretty common now

Thanks for making the already difficult and expensive process of searching for apartment rentals even more difficult and expensive. Absolute WORST. Find other ways of generating revenue.

Almost every link you click on redirects you to a different website. These new websites ask for another fee (on top of the one you already paid Sublet) before you can contact the landlord. This site is a con, preying on the over heated Amsterdam rental market.

I have posted my property on Sublet.com. I have had contact with 1 possible tenant so I believe the site is real. It is annoying paying the fees, but on other websites like HomeAway.com there are also fees. So I guess it makes sense. I wish they would answer their phone so I could be trusted, or at least offer operating hours so I could know when to call.

Summary, I think it's a real site just a small community. I will contiue to use this as one of my many outlets to try and rent out my property.

The people who work there are all idiots. They don't even know the product they sell. Credit cards won't go through for them making me use other cards. Poor customer service and no worth the aggravation to save a buck and go through all the bull crap. Another customer going elsewhere.

They show you amazing properties for a cheap price, but you cannot message the person until you sign up. After signing up, you are told you can't message until you pay.

I've contacted a number of "landlords" and no one responded. No one responded to my emails and when I called, I was hung up on! I paid $12 to have full access to absolutely NOTHING!

Please do not use this site it's a SCAM. I'm not sure where all these positive reviews came from but I wouldn't trust it.

The worst rental experience of my life through this site. Extremely invasive and unethical landlord started engaging in physical harassment. Ended up calling the police and stuck in legal action. It will take months to recover. Sublet has a 'review' button, so I wrote a bad review to warn off other potential victims, however I don't even see where that went on the site. Probably directly to the landlord. This site 'appears' better than craigslist, but craigslist actually has a mechanism to respond and remove predatory landlord postings. BEWARE.

We contracted the service of tenants looking in our area and our apartment was rented out within 3 days. Great job Sublet.com