The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
I was pleasantly surprised that the sweater I bought here fit me just the way I wanted it, good clothes and very comfortable. I arrived earlier than expected. I am very satisfied and grateful with this website.
I bought a shirt for my sister to wear to graduation. We measure it and choose the size according to the size chart. I usually don't like to order clothes online because I prefer to try them on before buying, but they fit her perfectly and were of good quality. She is excited to use it. When I had a question, I received an answer that same day with all the information I needed. Would definitely buy here again!
When I was looking for a formal dress, this online boutique was the first place my cousins and friends recommended me! My experience with them far exceeded this expectation.
The quality of the clothing fabrics in this online boutique is very good, much better than what is seen in the photos and they look very good. I also like how detailed they are with the shipment of the order, with a nice bag, just as it came out of the store. I am looking forward to shopping on the internet again in no time.
What a wonderful surprise when this dress arrived for my sister! I was not expecting the quality. She thought that we would return it and she would be without a dress for her banquet, we did not. It is not too formal, if it is perfect for the occasion.
A few years ago, this used to be one of my "go to's" for nice Silk blouses and dresses. A year or so ago I noticed the site changed. It's very cheap with almost no actual photos of the product. It's basically one photo, zoomed in and out. They Photoshop the color and I realized unfortunately they also Photoshop the print onto the clothing, like the flowers and polkadots - they just Photoshop them onto plain shirts, etc. They take from the Internet, these are not products they sell. They just get your credit card number and run. Do not buy from them. I'm attaching an example where they're selling a dress and I recognized instantly that it was A photo of Princess Kate. I looked up princess Kate in a plaid dress and there it was. Yes the site is a scam.
What a beautiful dress. It came out exactly like the photos on the website. I just wore this dress to a party and got so many compliments! Very soft material, fits well in general.
This online boutique and its designs are always very beautiful and unique when I need clothes for some event or just go for a walk on the bay. Excellent customer service as always... Thanks!
Thank you to this clothing website for your fast and efficient service! They have been as charming and dependable as the dress I bought from them! Definitely I will repeat as a customer!
I made a large purchase on this site. They charged my credit card immediately and never sent the items. When I wrote to them they said that I "never placed the order." After submitting my credit card charge, etc to prove my purchase, they finally shipped my order. The items were awful. They look NOTHING like the photos. Horrible fabrics and fit. I wrote to ask how to return the items and they told me to send it back to the address it shipped from. I did that (at my expense) and they never refunded me "because they could not find my order number." I am reporting them to the Better Business Bureau.
Sorry for any inconvenience caused.
As we check, we only find one orde with the order number you provided, and it'ss an unpaid order dated back to 2019. Did you place any other order with another email account? If so, please provide that email or the correct order number so that we can help.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
This online clothing store has to be MY favorite. The wide range of clothes keeps me shopping for hours. I love that they do it after payment too, which makes getting my clothes out of there so much better. With so many different styles, it's easy to express exactly how you feel about them.
I placed three separate orders on this site the first order was placed December 16th to date i have not received any of my orders totaling over 700 dollars. I have written stylewe on numerous occasions they promised to ship the items but I have not received them. I think this company is fraudulent and should be investigated as such. My intent is to report this site to consumer protection and the F. B. I if is do not receive my goods or my money refunded in full in the next 5 days.
Thank you for your feedback and sorry for any inconvenience caused.
As we check, some items in your 3 orders have been shipped but shipping has been somewhat delayed. Could you please wait for some more days? We've been urging the courier to update the parcels.
And some items are not shipped yet and delayed. We can cancel these unshipped items and refund. How do you like it?
We do apologize for the delay caused and we will keep following up on your orders.
If you have questions about your order, please contact us by email at services@StyleWe.com or by chat online.
StyleWe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I love this website. I bought them so many clothes, I always recommend it. I am using the sweater that I bought a few months ago, I always have a good result buying here.
In my opinion the product I received was nothing like it appeared. It appeared to me as cheap material, color was different and size was incorrect. Company will not accept my return. Product is useless to me. This is my first and last order.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 15 days from the delivered date.
Sorry that the item you ordered is a final sale and it cannot be returned.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@StyleWe.com or by chat online.
StyleWe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Upon contacting the company about returning 4 items, I was discouraged from sending them back and was offered a whopping 15% of my original purchase price. If you aren't really going to offer a return option other than going thru international shipping, customs, etc. simply state this up front. Don't say returns are an option and then tell customers not to actually return items. Other international clothing companies offer a minimum of 30% return on the cost! I will not ever waste my time or money buying from this company again.
And don't be fooled by the images vs the reality of what is received. The styled images make the quality of the product look significantly better than what's received. Instead of rich, vibrant colors, you get washed out lifeless colored items.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@StyleWe.com or by chat online.
StyleWe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The clothing here is consistent in quality and fit. I find it difficult to shop for clothes online, but they are great for small-sized women who may also have a bit of curves. Recommended.
I love the new pants that I bought to wear in my office. I arrive well packed, clean, not so wrinkled. Excellent service, super recommended online boutique.
Shipping is a bit slow. But other than that, everything is perfect on this clothing website. Excellent and very fast customer service.
This website is very easy to use and buy divine clothes, there are real people here committed to fashion. I had a wonderful experience of service on the internet, I recommend this website to any woman.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!