The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Very beautiful and unique clothing! Stylewe offers clothing like I've never seen before and I love it! You can be chic, elegant, classy, stylish and beautiful in there clothes! They only complaint is that it takes a while to get your order but I guess it's worth the wait
Ordered 3 dresses after 3 weeks. No shipping information. Emailed them informed delayed due to covid still no shipping information. Email again told 1 item out of stock no shipping information told delayed by carriers then April 25 1 MONTH AFTER MY PURCHASEthey sent a notice about return notification I NEVER RECEIVED ANY MERCHANDISE. At this point I asked to cancel transaction I was told I could not I must allow 3-4 weeks for shipping. IT MAY LOOK GOOD BUT TOO MUCH TO WAIT FOR DON'T DO IT
There is no excuse for this company. Pro scammers that act AWFULY cheery for someone literally breaking the law. Do not buy from them, do not support their business model, its mail fraud its unlawful use of private data, it's everything that that people fight against and it's THEM. I have never been more sure of anything in my life. Walk away. Do not shop here.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can help you?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordering from Stylewe is like playing roulette... FIrst, their sizes are all over the place. I wear medium and received anything from XXL to small petite, in spite of following their sizing charts. Returns are a BIG NO. Shipping costs to China are so high that you are better off just donating their stuff. I have ordered about 15 items, lured by their website and their attractive pricing structure with discounts for multiple items ordered, only two items are wearable, the rest either the wrong size, incomplete outfits or just not what the website promised. One item was a "Leather purse" that smelled so offensive that after three weeks of airing it, I just had to get rid of it. Two out of 15 - too expensive for my budget! I actually save tons of money by going to Macys instead. One last thing: shipping times. Anything from 4 weeks to 3 months. Even with Covid, 3 months is just too long. So - not a fan of Stylewe.
Thank you for your feedback.
We will forward your feedback and keep improving our products and services.
We have been paying attention to these issue and we will make a big change soon. Hope to see you again!
Would you please provide your order number so that we can help you?
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Just got the blouse I ordered. I should have known that for $14.99 I wouldn't get anything better than that. It took one month for the delivery and the blouse was not even close to the image they use in their advertisement. Their return policy is the most ridiculous one. I don't even know if it is worth sending it. I will probably lose money, but I will still do it as a principle.
I won't order anything from them again and I highly suggest that you stay away from Stylewe.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can help you?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I'm not buying anything from this app anymore DONT BUY FROM THIS APP THE ITEMS ARE NOT LIKE THE PIC DONT BUY FROM THIS APP THE ITEMS ARE NOT LIKE THE PIC DONT BUY FROM THIS APP THE ITEMS ARE NOT LIKE THE PIC DONT BUY FROM THIS APP THE ITEMS ARE NOT LIKE THE PIC
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can help you?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Terrible company. They sold me a dress and when it arrived, it clearly wasn't the same dress as advertised. Later they promised a full refund, but only provided a partial refund, excluding shipping costs. Apparently, this company defines a "full refund" as only a a partial refund. And did I forget to mention that the customer service is atrocious. STAY AWAY
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can help you?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Don't buy! Worst experience ever. Nothing like the picture. Inferior and cheap! Waste of money! Beware!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can help you?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
What you see is not what you get. The pictures show amazing cloths but the reality is that this company copies what you see in the pictures and the result is very poorly made, very cheap quality material. I honestly donated all my order to the Humain Socity as it would have cost me so much to return it from outside the USA.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
There clothing is trash trash trash! They know it's trash that's why they don't want it back charge you money for shipping and handling coming then you have to pay a arm and leg to return so please don't waste your time, energy or money on this site Thank me later
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I used my Mastercard first time to order a dress for 39.00 an some cents 40. Mins later I received a fraud alert on my phone for 153.00 I did not authorize. Scammers. Ms Brantley Vallejo Ca *******
Could you please provide your order number so that we can check for you?
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Size guide useless. I ordered 6 pieces and none of them fit. Can not return for refund because they make you pay the shipping back to China. Once you buy it, it's yours!
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Received (over $200 of merchandise) several weeks later than 'promised' when I called. Outfits looked NOTHING like the photos: very cheap material, way 'off balance" sizing, poorly sewn, loose buttons, loose threads, poorly shaped styling. Return policy - not really - as when received (weeks late) stated "EXPIRED" so i couldn't return anything. CLICK OFF SITE IMMEDIATELY!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The pictures looks very pretty online, but once the clothing arrives after more than a month, you will be shocked at the poor quality. Tried to return, but they want me to send it back to China at my own cost and that could be very pricey. The customer service and return policy is basically non existent!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
We purchased 7 items on our initial order, totaling $167. We received all of them in 2 weeks. All of them were made poorly and could fit an elephant. When we attempted to return the items we were caught by surprised. 1. You can't return accessories (never saw that anywhere); 2. You can not return "Final Sale" because final sale does not mean, its the final sale on the item, it means that the product stinks and we are off loading it and you are stuck with it. When we contacted the company, they told us we can return 1 of the 7 items. Oh well... live and learn. Hopefully Goodwill can use them for rags.
Sorry for any inconvenience caused.
Return Policy
-All Purchase (except swimwear, underwear, panty, bags and accessories) can be returned within 30 days from the delivered date.
You can check our return policy here: https :// stylewe. Com/information/Return%20Policy
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered two dresses for my daughter and myself and they were delivered on time. I have always liked the quality, the design and the styles of this websitye since they are very new.
This page is highly recommended. Customer service was amazing in guiding us through the process of choosing my dress. More than happy. I definitely recommend it.
I ordered a gorgeous dress online, the size fit me perfectly. I received a very interesting discount to buy another item. They were very helpful, personable, and professional. I will definitely buy again here!
I enjoyed shopping online here, it is easy and the clothes are beautiful, the prices are good and the payment method is convenient, the clothes have good quality and the delivery time is good.
Here they always have novel styles of clothing, the jacket that is really very cozy and I liked the quality! My order arrived very quickly.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// stylewe. Com/information/Shipping%26Delivery
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online.
Stylewe is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!