The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
I only gave them 1 star because I had to in order to review. This company is terrible. There return policy is non-existent, and the clothing quality is not much better. I ordered a sweater, and it arrived as some cheap fake velvet fabric? Nothing like pictured.
I made 2 different orders the first I recd an email stating out of stock and I could replace the order so I sent a picture of the replaced order along with details of the new order. I was sent a SHIRT and can not get my FULL refund
Sorry that you received the wrong item.
As we need some further information to do the research on this wrong item, could you please do us a favor to take a picture of the item you received so that we can check? We will proceed with a resend or refund if it's a wrong item sent.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by 24/7 chat online.
Stay safe and have a good day!
The items were easy to find, choose quantity, color and size. I also liked how you are shown other items that are usually purchased with your choice. The shopping experience was nice.
My shopping was good.and efficient. The items I received look like the picture
Not being used to but online a lil concern but it turn out ok
Everything looks nice for reasonable price. However, the process of returning items needs work. I still hadn't received the authorization email with the address to return the item.
Everything looks nice for reasonable price
I was Exited about my sweater until I got it…
It's not even close to what I saw on picture and what expected…
Beautiful clothes beautiful style but the two coats I was sent were too big
I really enjoyed viewing so many options. It's hard to find clothing for a 65 year old curvy woman.
The size was all off. Size was way off. Delivery took a long time.
This is my second order and I LOVE it but I need to exchange one of the items.
I hope the exchange is as smooth and the order went and the shipping. Thank you for everything. Unfortunately the ordering process is not as smooth as orderding the items. But I do love my items. Thank you
I did not receive a conformation #, and no delivery date
Runs small in size. But I would order again and size up.
The quality of the fabric was really not good. Sent back can't get a refund only credit. I had to pay to return it. I'm out all the way around. Very disappointed and will not be ordering again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
For return, we offer 100% refund back to card or a 120% stylewe store credit. You can choose 100% refund if you don't want a store credit. Sorry for any misunderstanding caused.
If you have questions about your order, please contact us by email at services@stylewe.com or by 24/7 chat online.
Stay safe and have a good day!
First time shopping I have to see the quality before I can make valid decision.
Great clothes, style the fabric, the way they made me look and feel
I enjoyed shopping online and visualizing the new stylish fashions. It's like putting together my wish list.
Love the fashion styles and great prices. Great gift ideas and options.
I have not received all of my order but what I have received has been worth every penny spent. The quality is very good and worth the wait. I love the colors and fit. I will be ordering more from this company.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by 24/7 chat online.
Stay safe and have a good day!