The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
I love the quality clothing and it fits me perfectly
I love the Shopping experience, the stuff is a bit expensive though
So easy to navigate the web side and faster the material on my dress is so lovely and a good condition.
I made a order of $146.87... I made a error of putting wrong city and zip code, using auto signing, which is my fault. So they returned to sender and sender refused to return already purchased merchandise and only would refund me 30% of my money. So they got their merchandise back and I got 40 something dollars. I would never purchase anything again from them.
The ordering process was seamless. I am very pleased with the product.
Easy to use site, discount availability, free shipping
First time ordering anything from this site, your selection of clothing is nice. I never really got a confirmation, so I didn't even know if I was getting my order.
Easy to order, product was exactly what I ordered and came in a timely manner.
Shipping took a long time. Fabric is very cheap. Size small is like a X large.
It was an easy process to order.
Takes a while to receive your order.
Need more updates regarding delivery. Otherwise it's good!
Easy to navigate the site. Liked the presentation of the clothing.
Clothes were very nice and great communication regarding one piece that was out of stock and how we would resolve. Just fantastic. Have gotten many compliments on the items I have worn
Love your designs and surprised by the quality.
Thank you for excellent effort and products.
So far, so good. The pullover is cute and so soft, warm and comfy. Love it!
I'm a first timer, so far it's been pretty easy to understand and order from this site.
Shopping was great; waiting for merchandise is long
Love the selections. The blouse and dress fit perfectly!
Loved styles and ease of checkout. Did not like high shipping charges. Item arrived more than 1 month after ordering.
Loved styles and ease of checkout. Did not like high shipping charges.
My shopping experience was good but I didn't know it was separate pieces until I scrolled down.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Thank you for your feedback. Normally return to the sender means the package would be shipped back to the warehouse of courier due to the wrong address.
And the package would not be returned to us but destroyed by the courier due to the cost. In this case, we would offer some alternative solutions to our customers for saving loss. Sorry that you are not satisfied with it.
In order to better help with your issue, could you please provide your order number for checking?