The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
I bought these items to wear to a Prayer Breakfast, the material was shoddy, cheap and very threadbare. To send for a refund was not worth the hassle. Keep your money and order from someone reputable. Picture was deceiving.
I received the wrong size. I am returning the item for an exchange for the correct size.
Thank you,
Very good, ordering ease good and good selection of items.
Very good with ease of finding correct size
My first and last time on this website, I checked the size chart before purchasing the item only to find out that the chart is incorrect, now I have to pay to return this item. NEVER AGAIN.
Love the styles and easy movement thru website.
I was disappointed in the length of time to receive it. I needed it for Black tie night and it arrived 1 month after the cruise was over.
I have many events with the same people.Love this.
The jacket I ordered, although lovely, did not fit quite right through the shoulders. It was bad enough that my husband noticed, and thought it looked uncomfortable. So I started the return process. OMG. At least 5 hoops to jump through via documentation, and you do have to pay for the return shipping.
I will never order anything from this company again.
I really like my shopping experience. I like the quality of your clothes and the fit.
Easy shopping and choices, not so happy with product or return process
Nice selection, great prices and ease of buying online
It was simple. I knew what I was looking for. I just hope it is as pictured.
Out of sight fashion! It's simply lovely. Just wish that the orders would arrive quicker, and the pieces would be all together and not ship separate.The order arrives not all together and must wait long time to get rest of suits. This is frustrating indeed, also my pant zipper was on the wrong side of the pants and had to be sent to a talior who charged extra money.
Always able to find what I"m looking for. Easy, and quick to order.
Ordering online was quick, and easy for my first time shopping with StyleWe. Thank You!
My first time shopping with you-a little tricky at first but was probably my fault. Otherwise easy and quick
I normally wear a large or extra large. In this case I probably would have done better with an extra large.
Customer service email was slow to respond, however when they finally responded they were apologetic for the delay. Quality control of the product needs improvement. A belted outfit i purchased has no holes for the belt buckle, unable to belt the jacket and the belt length is too short for a fitted size 8 waist.
Facile et rapide. Heureuse et satisfaite de façon générale
Everyone was saying how beautiful the coat was! I really had fun when I wore the coat!
I will let you know when I rec'd my jacket.
I want to replace my coat that I never got!
I have ordered items from this site that appear so well made and of good quality only to receive junk that can only be thrown out as it isn't worth the time or trouble to return the items at a fraction of what was paid. DON'T WAIST YOUR MONEY THE ITEMS SHOWN DO NOT EXIST!
Great prices and great styles just took too long to deliver
Great prices, we'll see the quality of fabrics
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry to hear that the product does not meet your expectations.
Would you please provide your order number so that we can help you?
We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!