The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Great, fast
Experience was not great. Package was not appropriate
Great it was a great experience but I received only one item
I ordered 3 overall
Fashions are true to measure. Use measurement chart for size. Review fabric quality.
They look as gorgeous in person as they do online. The fit was good and the material quality was nice too!
The material of the clothing looks alot better on the pictures than what it really is and the way the clothing is made is different too. So I'm somewhat disappointed
It's like I'm at a candy store. It's so much I love.
I realize that this is a bargain shopping venue so I do not expect designer quality. For the most part StyleWe is good value for money with wearable clothes and a quirky style. However, occasionally the quality of the fabric is very disappointing and the items do not hold up with washing and frequent wear. Some of the synthetic fabrics are cheap looking but several cotton items I bought were attractive and wearable.
Wanted to enter code …did not see how.
Took too long to arrive…about 4 was. Item looked different than advertised.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
You can submit your return request here https://www.stylewe.com/order-query
And we will reply to you via email within 12 hours.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!
I am satisfied with the quality of my purchases. My size is 16, but StyleWe can take a size down, I
The second order came in 2 weeks, I'm happy, thank you!
Love the style of clothing. Still have somethings in my closet that I haven't worn yet
Nice selections. The material/fabric of the items were different than I expected, which took away from the style a little.
Will never order on Stylewe as return or exchange item is so complicated as one has to pay return fees as they are located in China, or they give a wallet credit - 25%.
Thank you for your feedback and sorry to hear that you are not satisfied with our product and service. We have different return centers in different countries. It depends on your address.
The credit is an optional solution for you. We would love to communicate with you about your return.
Please kindly reply to our email for further communications.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!
Beautiful, unique, fashion forward clothing. Completely innovative!
Easy to browse the site, lots of great items, and reasonably priced. Checkout smooth...wish I had a coupon...would have ordered more.
It was not good because I did receive my order. I was disappointed.
The clothing look very well made so far in the pictures
DO NOT, I REPEAT, DO NOT by anything from StyleWe. Poor, poor quality. Nothing like the picture. These pictures are deceiving just to get your purchase. This is the second time this happened to me. Only because it was a different company. I this junk comes from China. I think they all work together. They don't indicate you are buying this stuff from China when purchasing these items. It takes so long to receive. This is a bunch of BULL CRAP! It's a loss for me because I did get one item free and the other item didn't cost much. I could have done better at Walmart. But, never again, unless it's a company I know sells quality items.
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?
The quality of the clothes were not as expected i.e. Lower and the sizes bigger than expected. Ok-ish overall.
All items but three appeared as the online picture, which is disappointing.
Placing the order was easy but the two of the dresses did not look as advertise and I had to return them. Also another dress I ordered was advertised as satin and I actually received velour/velvet material but i can use it in the fall so I kept it. Customer service staff was great!
Great styles, quick mail out time. Items not all spandexes. I don't like substitutes of items or waiting for items that are out of stock. Items ordered were not available with no printed paper showing exactly what was ordered.
Terrible. Shoddy goods and difficult and complicated return policy.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Regarding the return, we sent you a return label on 2023-03-23. May we know if are there any questions about your return?
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Thank you for your feedback and sorry for the delay. Two items were delivered, one is on its way to you and you will receive it soon.
If you have questions about your order, please contact us by email at services@stylewe.com or by chat online. Stay safe and have a good day!