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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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Everyone at this online boutique has been a great help. Incredible customer service, on time by email. Questions answered in minutes.
I love shopping here. It's such an easy and convenient way to shop that I can do on my own time and all at home. I love clothes, but if I ever have to return an item, it's so easy to do. Overall, brilliant service.
Excited to receive my order Very good value for my new clothes for little money. I have been using this boutique for years and it has a good return policy, which I have hardly used.
Stuck at home? Can't face shopping with young children? Then this online boutique is your opportunity to buy from your home at the time that suits you best. Stylish fashion delivered right to your doorstep at reasonable prices. An easy return policy that allows you to make returns with minimal fuss.
The models provide ideas to combine, either clothing or accessories, I love that
All the clothes are of high quality, from the t-shirts to the dresses. I like the option of picking up at the post office in my city, so I save on shipping costs. Delivery is quite fast and returns are not a hassle. Excellent way to buy from home.
Always find my items look exactly like they do in the photo, excellent quality and great discounts..
I love receiving the launches of this boutique. Very happy with all aspects of this onliner clothing store: excellent service and lovely clothes. I love the delivery option, thank you girls!
The website is so easy to use, easy to find clothes I want, easy to scroll and shop for other things that might interest me. Easy to pay and items are delivered on time
Being tall makes it difficult to buy clothes online, but not here, they have sizes that adapt to all shapes and sizes. Clearly identifiable on their website, even the wide shoes that are normally the ban on my life. I bought a fabulous dress after seeing another lady wear it over the holidays, I went on the website and ordered it in two colors and was continually complimented every time I wear one of them. I buy at night when the weather allows... thanks!
I regularly shop at this online clothing store. The page design facilitates navigation. And I also love having the seasonal discount part, especially on accessories for girls!
I responded directly to the supplier and still no refund.
Australia Post have proof that the item has been returned with a signature as proof of return but still these people stall. The proof of information has been sent to StyleWe but they came up with another excuse.
Don't shop with them.
These people are thieves. I ordered and never received a jumper I paid a reasonable amount of money for. They have consistently requested me to check this, check that, which I have done. Even when sending them the Australia Post enquiry number and return track number (which was received and signed for by StyleWe) they still question me. Very unhelpful and dishonest. I have asked for my money to be refunded on many occasions but there is always another request/excuse. DO NOT SHOP WITH THESE PEOPLE.
I love the various styles of clothing in this boutique. If it doesn't fit or even if it's not very flattering, you can easily return it with all the documentation inside your package when you receive it! The quality of the products is good and the size information is always available online.
The website is easy to navigate, delivery times are fast and I am happy with my purchases. Good size range on dresses too. I would not hesitate to recommend to try.
There is a lot to choose from here. So many styles in all sizes of clothing at great prices. Fast and easy delivery. The latest trends are there, plus great accessories. There really is something for everyone!
They have a fantastic range of clothing that you can select at my convenience. Always up to date with the trends of the seasons and fashion. Great variety of clothes for the most curvy girls.
After several years of buying here, I have not had any problems. The ladies who answer the emails are always polite and the packages are always delivered promptly. The products are always good and they have never had to return anything.
I find that I can buy a lot of clothes to fit, since I am quite torn and many places indicate that the items are XL or XXL and when you receive it you can hardly wear it. If you want to exchange or return here, it is easy and I have never had any problem dealing with this company, they are always ready and eager to please you.
I enjoy your emails, shop on the web, and find size evaluations helpful. Sometimes the material is not of the best quality, but your customer service is always ready to receive a return and refund or credit.
I've only had one problem in all the years I've been dealing with them and when I wrote them down, their customer service was courteous and efficient.
Easy to use website, I love reading the reviews. Good range of clothes in my size, fast delivery. I had no problems with returns when necessary, even when claiming a couple of days late...(sorry!):-)
I recommend this boutique and its customer service.
I constantly get compliments on my wardrobe purchased from this online boutique; I love to review the catalogs when they arrive at my mail, then speak to the friendly staff when I make my order through the page; If something doesn't fit or looks good, then it's easy to return it.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...