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StyleWeReviews 5,152

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668
This company responds to reviews on average within 0 days

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49,259 reviews

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Georgia
1 review
0 helpful votes
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FAST DELIVERY.
April 19, 2021

When I place an order in this online boutique, I never worry about my items. They are always delivered when they should and are always well packed.

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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Good online boutique.
April 19, 2021

Personally, it's hard for me to shop online and find items that fit my body type and style, but Stylewe has everything to my liking. I love their fashion sense and great low prices, but check the size chart before ordering.

Date of experience: March 20, 2021
Illinois
1 review
2 helpful votes
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Wow, one of the best online purchases I've ever had! Very useful and fast! I would definitely recommend using this online boutique to anyone!

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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I ordered a sweater for my sister in law. The price was CONSIDERABLY lower and although the shipping takes a bit longer than I'm used to, they have quick responses from customer service, it arrived within the stated time frame. I would order from them online again!

Date of experience: March 20, 2021
New York
1 review
0 helpful votes
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Shopping online here is easier and cheaper than in a store in the center of my city. The price in the physical store is higher, but I got a nice dress in this online boutique for much less. This dress is absolutely perfect. I am very happy to have only 15 days to receive it.

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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Everything is good.
April 18, 2021

I have been an online clothing shopper for two years and just discovered this website 7 months ago. I have ordered 6 shirts so far and they never disappoint. To add, the delivery is convenient and their customer support is very efficient. I can still enjoy more.

Date of experience: March 19, 2021
Georgia
1 review
0 helpful votes
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Great website.
April 18, 2021

With this website, I never thought, "I wish I had a different color." They offer some garments in other colors that still match the style and always have a great tone. It's fashion and style!

Date of experience: March 19, 2021
New York
1 review
0 helpful votes
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Very fast delivery, super nice jacket and appropriate sizes. The boots I expected a little more quality according to the photos but I also like them and use them a lot. In general all very well.

Date of experience: March 19, 2021
West Virginia
1 review
0 helpful votes
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Very nice collection of shoes and other clothes. Also, you can find limited editions that are exclusively found in the online store!

Date of experience: March 19, 2021
West Virginia
1 review
0 helpful votes
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It was my first online purchase here, very good experience. The dress is beautiful and of good quality and the shipping has been fast and smooth.

Date of experience: March 19, 2021
California
5 reviews
10 helpful votes
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I ordered from Stylewe for 6 years. Their products, shipping, and customer service have taken a nosedive and their returns, which were always a major hassle, are no longer possible. That's right, if you receive your item and it doesn't fit (60+ percent chance of this) or it's not as pictured (80+ percent chance of this), you can no longer return it because their return center is no longer in the US, it's now in China and you'll be responsible for the return fee. The charge for sending a tunic to their return center was $57, the tunic was $22. Note that even when the return center was in the US they regularly took weeks to process returns, lost returns, didn't properly credit my account, and/or didn't give the promised $5 shipping reimbursement. Everything was a battle. Save yourself the hassle.
The pictures online are of other companies' garments that Stylewe makes terrible copies of out of awful materials, with shoddy workmanship and schizophrenic sizing to boot. Items sometimes take weeks to arrive when listed as in stock. There's no way to cancel unsent orders except to contact them. It's a mess, it's incredible that they're still in business.
Note that the reviews here that are positive are very suspicious (not specific, mention features about the site that the site doesn't actually offer, are ultra vague and weird-sounding), whereas the negative reviews are obviously from real customers. Think twice about where these positive "reviews" are coming from.

+1
StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 18, 2021
Lanny S. — StyleWe Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

We would like to offer you 30% money refund as compensation. Would you like to accept it?

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Utah
1 review
0 helpful votes
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Perfect online shopping experience. Fast shipping, packaging is correct, beautiful and neat. My dress is exactly what I expected in color and material.

Date of experience: March 18, 2021
Colorado
1 review
0 helpful votes
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I am so obsessed with this online boutique. I can't think of a more stylish and addictive way to dress for events. Also, their customer service is really friendly. Now I have bought it only 3 times and I can say that it has been really satisfactory.

Date of experience: March 18, 2021
Georgia
1 review
0 helpful votes
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Very fast delivery.
April 17, 2021

My order arrived very fast. Same great quality as the last time I bought online here, always with great prices.

Date of experience: March 18, 2021
Georgia
1 review
0 helpful votes
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Good customers.
April 17, 2021

This is my second dress that I have ordered here; As always, the quality, fit, customer service and shipping are excellent. It is obvious that this online boutique cares about its product and its customers.

Date of experience: March 18, 2021
California
1 review
0 helpful votes
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I love your clothes.
April 17, 2021

I have bought several before from this online store and will gladly buy again, the seasonal discounts are great.

Date of experience: March 18, 2021
California
1 review
0 helpful votes
Follow Giselle C.
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The colors and texture with excellent. I can't wait to see the new collection in the future. Thank you.

Date of experience: March 17, 2021
Georgia
1 review
0 helpful votes
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Good online boutique.
April 16, 2021

I bought my first pair of shoes in this online boutique. They were delivered on time and fit beautifully! I have enjoyed using them a couple of times and now they are coming in as expected.

Date of experience: March 17, 2021
California
1 review
0 helpful votes
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The sweater was exactly like the photo on the page, the delivery was in the expected time, it was a perfect online experience

Date of experience: March 17, 2021
New Jersey
1 review
6 helpful votes
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Do not do business with this company! It borders on the fraudulent.
The stated "return policy" is very vague, until there is a need to actually return an item. It then becomes clear, after an email exchange, that the return center is in China, and there will significant costs and delays in receiving any refunds. The company therefore suggests you accept a 15% cash refund, but without any obvious method or procedure to request this refund. (I responded in the email, hoping this will work.)
The bottom line: Do not order from this company unless you are willing to accept the item, as is, and hope it is exactly as desired.

StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 17, 2021
Lanny S. — StyleWe Rep
over a year old

Sorry for your dissatisfaction.

We valued your business and we will try our best to help you resolve the problem.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

We would like to offrer you 25% as compensation. Would you like to accept it?

If you have any other questions, you can drop us an email (services@stylewe.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
StyleWe

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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